Senior Branch Manager

Job Description:

1. Branch Operations Management

• Supervise day-to-day operations of the Branch including inbound and outbound logistics, warehousing, and last-mile deliveries.
• Ensure efficient routing and scheduling of transportation activities to meet service levels.
• Coordinate with internal departments (sales, finance, HR, fleet, etc.) for seamless branch functioning.

2. Transportation & Traffic Control

• Oversee dispatch planning, vehicle allocation, and route optimization.
• Monitor vehicle movement and ensure adherence to delivery schedules.
• Handle real-time traffic and transit issues affecting delivery timelines.

3. Fleet & Vendor Management

• Manage owned and third-party fleet operations including vehicle maintenance, driver management, and documentation.
• Liaise with transport vendors, negotiate contracts, and ensure service-level compliance.
• Monitor fuel usage, tolls, permits, and overall fleet costs.

4. Cost & Efficiency Optimization

• Implement cost-control measures and reduce inefficiencies in logistics operations.
• Use KPIs to monitor performance (e.g., turnaround time, OTIF – On Time In Full deliveries, load factor, etc.).

5. Customer & Client Coordination

• Serve as the point of contact for key clients; handle service escalations and special requirements.
• Ensure high customer satisfaction through timely deliveries and quality service.

6. Compliance & Documentation

• Ensure adherence to regulatory norms (RTO, road permits, E-way bills, GST, etc.).
• Maintain accurate and timely documentation of shipments, invoices, proof of delivery, etc.

7. Team Leadership & Development

• Manage and motivate the branch team including operations staff, drivers, and support staff.
• Provide training, performance feedback, and ensure adherence to SOPs.

Requirements Qualifications:

• Graduate in Logistics, Supply Chain Management, or a related field (MBA preferred).

Experience:

• 3–5 years of experience in logistics or transportation operations.
• At least 2–3 years in a branch or regional managerial role.

Experience managing fleet operations and transport vendor networks in industrial regions

Job Type: Permanent

Pay: ₹45,000.00 - ₹70,000.00 per month

Benefits:

• Provident Fund

Work Location: In person