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Deloitte Consulting
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Senior Associate | Procure-to-Pay | | ETP as a Service/ Operate

Senior Associate | Procure-to-Pay | | ETP as a Service/ Operate

Deloitte Consulting

1 - 2 years

3 - 4 Lacs

bengaluru

Posted:4 days ago| Platform:

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Skills Required

purchase requisition sap helpdesk customer satisfaction ticketing tools reconciliation management continuous improvement analytics ariba

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation: Senior Associate

Entity: Deloitte LLP

Responsibilities

All applicable for the level below

Very good understanding of end to end procurement process (end to end of Source to Pay)

Strong working knowledge and experience in one of the procurement platforms (eg. Ariba, Coupa, Jaggaer, SAP S4 HANA etc.) as required by the process

Experience in Ariba/ Coupa etc. to include Purchase Requisition processing, Invoice Reconciliation, Supplier Management/ Onboarding, Helpdesk (ability to provide assistance to the client/ suppliers in any of the areas mentioned)

Ensures that SLAs and KPI targets are met

Processes procurement activities/ resolves queries related to process transactions within defined turnaround time

Assist junior team members in understanding the process

Documents any process exceptions and reviews with team lead

Create and update SOPs

Create and update Quick Reference Guides (for requestors/ suppliers/ team members) and training material

Create Reports from from the procurement platforms (Ariba/ Coupa etc.)

Create daily/ weekly/ monthly reports which are presented to client/ internal teams on regular basis

Present weekly reports/ updates to the client stakeholders

Manage workload distribution and team performance through ticketing tools (eg. ServiceNow)

Manage shared mail-boxes and distribution of work with other team members

Train requestors/ suppliers/ internal team members as required

Conduct spend analytics to find out improvement areas

Focus on continuous improvement ideas

Act as SME of different sub-processes

Lead calls with the clients

Lead small teams and drive productivity and customer satisfaction

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Senior Associate | Procure-to-Pay | | ETP as a Service/ Operate