Senior Associate - Operations

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.We are seeking an experienced candidate for a work profile related to HELOC Loan Processing for one of our renowned clients. The successful candidate will be responsible for the efficient, compliant, and accurate processing of Home Equity Line of Credit (HELOC) applications. This includes ordering and reviewing value and lien searches, commercial EVAL/appraisal orders through RIMS, and communicating fees and estimated times of arrival (ETAs) using the updated APPRO system. The role also involves servicing existing HELOC accounts and maintaining high standards of customer service.

Qualifications

Post Graduate