Role Purpose The AML KYC SME team will be responsible for training delivery, handling and drafting process SOPs, delivering QC and QA feedback to the execution team, analysing the QC and QA rejections data and take appropriate steps to improve the quality, work towards continuous KYC process improvement, take initiatives for quality improvement, provide SME support to the execution team and attend queries of the KYC execution team to complete KYC checks and Customer Due Diligence. Role Responsibilities This is an Individual Contributor role. Drafting Business Unit Addendums and SOPs for KYC Team. Facilitating New Joiner Training, Up-skilling & Re-skilling Training, Cross Training and other Ad hoc Training requirements for KYC team of LSEG. Preparation and rolling out of Quarterly Periodic Assessments to KYC team including QC, QA and Team Leads. Providing SME support and attending the queries raised by the KYC Ops team. Identify and proactively analyse trends of QC and QA errors and conduct sessions to improve the quality of the overall team. Review and constructively challenge the operations internal processes to drive continuous improvement. Identifying limitations, and technical problems in the KYC tool and report them to the development team to improve the tool's accuracy and functionality. Maintain awareness of KYC/AML landscape and use this awareness to flag issues of importance to the operation. Build constructive and collaborative working relationships with team members. Maintain effective communication to ensure material issues related to financial crime prevention and process gaps are raised as the need arises. Maintain relevant databases and documentation and suggest controls to ensure we align with regulations. Work on the KYC dashboard improvements. Identify areas for automation. Minimum Requirements Practical financial crime experience or transferable skills A good knowledge of AML legislation and requirements and a curiosity about financial crime matters A good level of awareness of legal corporate entities and corporate group structures. Financial Crime investigation, prevention and/or detection work preferably in the financial services or asset management industry Sound knowledge of AML Risk Based Approach concepts Sound knowledge of sanctions and politically exposed persons screening systems and transaction monitoring systems. Understanding of risk management principles. Analytical problem solver and excellent attention to detail. Excellent communication skills in English, both verbal and written Good interpersonal, relationship building and written and verbal communication skills Desirable Experience Knowledge of fraud, bribery and corruption laws also desirable. A bachelor’s degree or equivalent experience in law or business administration or country equivalent in a related subject area together with equivalent working experience. Alternatively, can show strong analytical skills from another subject area. Knowledge and or experience on Power BI or other automation tools. Skills Effective communication Attention to detail Computer literate Self-Motivated Proactive Adaptable Thrives under pressure Problem solving 3rd party relationship management Core Proficiencies Customer focused Process obsessed Integrity Getting Results Accountability Resilience Planning & Organizing Decision Making Quality LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Show more Show less