Senior Associate, Knowledge Management

What youll be DOING

What will youressential responsibilities include?

• Manages the AXA XL Countrypedia tool and plays an integral role in the tools performance
• Manages the governance of Countrypedia answer data and co-ordinates annual Recertification
• Maintains the Countrypedia Dashboard, Data Dictionary and teams mailbox
• Develops knowledge assets within Countrypedia and prioritizes continuous improvements and system connections (e.g. Countrypedia GISMO connection)
• Creates reports of various Countrypedia data and presents key findings
• Manages the governance of MSS SharePoint site
• Manages the Advisor communication end to end from drafting and issuing the article to updating the MSS SharePoint site
• Organizes and hosts the MNS Round Up training sessions (as well as other ad-hoc trainings)
• Drives continuous improvement and best practice sharing alongside the MNS implementation value chain
• Supports the governance function and MNS related projects
• Continuous development of MNS Knowledge
• Participation in AXA XL projects and initiatives concerning MNS evolution
• Adherence to the AXA Group and AXA XL code of conduct, CSR, AML, Data Security and other internal guidelines
• Understand the terminology used in the Multinational Solutions space to effectively understand the discussion and contribute meaningfully.
• Understand the business processes around Multinational Solutions with a focus to understand program lifecycle.
• Develop working understanding of the policy processing tools to understand the implementation process.

Were looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Relevant years of professional experience in the insurance industry, preferably in Multinational Solutions
• Fluent English language skills additional languages appreciated
• Excellent MS Office knowledge
• Project management experience planning, organizing, executing and following-through
• Robust organizational skills, diligence and dedication, good time management
• Excellent communication and creative writing skills
• High sense of responsibility and intercultural awareness
• Service and solution-oriented thinking and actions, data driven mindset
• Being a team player, openness and enthusiasm in dealing with other cultures

Desired Skills and Abilities:

• Attention to detail. Must display ownership & Initiative.
• Logical and critical thinking with willingness to question.
• Self-motivated with the ability to work resiliently in a fast-paced environment.
• Experience in a role which involves regular calls / meetings.