Senior Associate - Inpatient Admission & Billing

Job Description:
Manipal Hospitals is seeking a Senior Associate for Inpatient Admission & Billing to join our dynamic team. This role is pivotal in ensuring the smooth admission process for patients entering our facilities, as well as managing billing procedures accurately. The Senior Associate will collaborate closely with medical staff, patients, and their families to provide exceptional customer service while adhering to hospital policies and regulatory requirements. Key Responsibilities: - Manage the inpatient admission process, including gathering necessary patient information and coordinating with various departments. - Oversee billing procedures to ensure accuracy and compliance with hospital policies. - Assist patients and families with inquiries related to admission, insurance coverage, and billing. - Collaborate with healthcare providers to ensure seamless integration of patient care and financial processes. - Maintain patient records and ensure all documentation is completed according to protocols. - Address and resolve any issues related to billing discrepancies or patient concerns promptly and professionally. - Provide training and support to junior staff members in the admissions and billing process. Skills Required: - Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare professionals. - Attention to detail and accuracy in documentation and billing processes. - Ability to handle sensitive patient information with confidentiality and professionalism. - Problem-solving skills to address and resolve patient inquiries and billing issues. - Knowledge of healthcare regulations and insurance procedures related to inpatient admissions. Tools Required: - Proficient in using hospital management software and electronic health records (EHR) systems. - Familiarity with billing software and revenue cycle management tools. - Microsoft Office Suite, particularly Excel, for data management and reporting. - Knowledge of electronic communication tools for patient interaction and coordination. This role offers the opportunity to make a meaningful impact on patient experiences at Manipal Hospitals while ensuring operational excellence in admissions and billing processes. If you are an enthusiastic professional with a passion for healthcare, we encourage you to apply for this position.

About the Role:
The Senior Associate - Inpatient Admission & Billing at Manipal Hospitals will play a crucial role in managing the admission process for inpatients, ensuring a smooth experience for patients and their families. This position involves collaborating with various departments to streamline billing processes and enhance patient service. About the Team: You will be part of a dedicated team that values teamwork and is committed to providing exceptional patient care. The team is composed of professionals from diverse backgrounds, all focused on improving operational efficiency and patient satisfaction within the hospital setting. You are Responsible for: - Coordinating inpatient admissions to ensure all necessary information is collected and processed efficiently. - Overseeing the billing process, ensuring accuracy in patient accounts and timely submission of claims. - Communicating with patients and their families regarding insurance coverage and out-of-pocket expenses. - Collaborating with the healthcare team to address any billing or admission-related discrepancies. To succeed in this role – you should have the following: - Strong knowledge of hospital admission processes and healthcare billing practices. - Excellent communication and interpersonal skills to interact effectively with patients and team members. - Attention to detail and strong organizational skills to manage multiple tasks simultaneously. - Proficiency in relevant software applications and systems used for patient admissions and billing.