Senior Associate - Capacity Controller

Title: Capacity Controller - Sr Associate

A. Job Purpose

To manage and optimize cargo capacity across Air India s fleet, ensuring effective utilization aligned with commercial objectives and operational efficiency. To coordinate actively with sales, marketing, and operational teams to align cargo capacity with market demand and maximize revenue generation.

B. Key Accountabilities

Demand Analysis and Capacity Planning Monitor and analyze cargo demand trends, market conditions, and customer requirements to optimize cargo capacity and address potential constraints. Cross-functional Coordination Work closely with sales, marketing, and revenue management teams to align cargo capacity with booking trends, promotional activities, and revenue strategies. Operational Efficiency Implement capacity control measures that maximize revenue and minimize costs, ensuring optimal utilization of available cargo space. Compliance and Safety Ensure all cargo operations adhere to regulatory requirements, safety standards, and operational procedures. Reporting and Process Improvement Generate reports on cargo capacity utilization and performance, identify process improvements, and participate in projects to enhance capacity management systems.

C. Skills Required for the role

Advanced Analytical Skills Stakeholder Management Strategic Planning Problem Solving Effective Communication Skills Relationship Building Abilities

D. Key Interfaces

Internal Interfaces Pricing and Revenue Management Collaborate to integrate capacity planning with pricing and revenue strategies. Sales and Marketing Coordinate efforts to align capacity with market demand and promotional activities. Operations and Inventory Management Liaise with operational teams to ensure cargo handling processes are efficient and compliant. Work in conjunction with inventory management to oversee daily cargo capacity planning. External Interfaces Regulatory Bodies Ensure compliance with aviation regulations and operational standards. E. Educational and Experience Requirements Minimum Education Requirement Bachelor s degree in an analytical discipline such as Business, or a relevant field. Minimum Requirement Desired Experience 4-5 years of experience in aviation industry with focus on cargo capacity and load planning processes. 4+ years of experience with a deeper involvement in capacity planning, cargo operations, and team collaboration within the aviation or logistics sectors.