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Senior Associate - Americas Client Referential

Senior Associate - Americas Client Referential

BNP Paribas

2 - 7 years

11 - 15 Lacs

chennai

Posted:1 week ago| Platform:

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Skills Required

data management excellent verbal and written communication skills advanced excel pivot table vlookup data analysis management skills team management customer service presentation skills content writing customer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Purpose

Resource will be a part of the Reference Data team within Client Engagement & Protection (CEFS) Operations.

Responsibilities

Direct Responsibilities

1 Maintain referential data include SSIs listed in CRDS, Atlas II, Signplus. OMR and other downstream systems, with respect to the operational procedures and service agreements.

2 Follow standard procedure and ensure accurate information is setup for the client

3 Carry out verification of requests processed to ensure optimum quality

4 Train new staff on procedure and best practices

5 Participating to each UAT period before the implementation of each new release in production and propose enhancement of data management.

Contributing Responsibilities

1 Provide a production and a quality of service towards multiple Business lines/functions and in turn to

External customers.

2 Active participation in regular review of operational procedural changes /requirements during processing

function / staff meetings.

3 Active participation in Projects / System Changes / UAT / new system implementation when required.

4 Contribute to develop & propose ideas for a better partnership with Business and On-shore

5 Prepare MIS/KPI reports as and when required or requested by stakeholders

Technical & Behavioral Competencies

1 Accuracy and rigor

2 Team player
3 Result oriented 4 Strong Analytical skills

5 Ability to Multi- Task
6 Dedication and committed

7 Good communication skills both written and Verbal

8 Flexible with Shifts

Skills Referential

Behavioural Skills : (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Client focused

Adaptability

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to anticipate business / strategic evolution

Ability to understand, explain and support change

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 2 years

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Senior Associate - Americas Client Referential