Senior Application / Technical Specialist (Micro Imaging)

About Evident

At Evident, we are guided by the scientific spirit - innovation and exploration are at the heart of what we do. Committed to making people’s lives healthier, safer, and more fulfilling, we support our customers with solutions that solve their challenges and advance their work; whether it’s researching medical breakthroughs, inspecting infrastructure, or exposing hidden toxins in consumer products.

Previously known as Olympus’ Scientific Solutions Division, we have over 100 years of history in the Micro Imaging Solutions where we advanced science, employwered breakthroughs and heped reviewd the unseen. Now as Evident, we carry that legacy toward with a renewed focus on precision, innovation and discovery. Today, we are building the workd's most advanced digital imaging tools on the foundation of our unmatched optics - enabling sharper analysis, higher resolution and faster insights than anyone else.

For more information, visit www.evidentscientific.com

About the Job

As a subject matter expert, the incumbent should have complete technical mastery for the Industrial microscopy business. He/she will represent Evident on various forums in India. Provide technical directions and supports complete Sales team. He/she will lead the new application requirements in accordance with our global and regional strategies. The incumbent is also required to handle seminars and presentations to customers on various platforms across the country.

Key Responsibilities

• Provide technical expertise for industrial microscopy business which include but not limited to installation, testing, commissioning, repair, preventive maintenance, calibration, and troubleshooting
• Provide timely, professional, and accurate information to technical enquiries received from domestic customers and distributors in the country
• Provide training and presentation to customers and distributors on the use, operation, and maintenance of equipment
• Develop good customer relationships to enhance business opportunities
• Contribute new application information and localized marketing materials to Marketing team.
• Any other task & duties as assigned by the superior/management
• Collaborate with the sales team to understand customer needs and recommend appropriate imaging solutions.
• Customize microscope systems based on user requirements (e.g., imaging software integration, measurement analysis).
• Support in trials, proof-of-concept studies, and evaluation reports.
• Stay updated with latest microscopy technologies and industry trends.
• New market penetration by introducing new applications to potential customers
• Impart technical expertise to Sales & Application teams from distributors
• Compile competitors’ information from the market and identify Evident product advantages
• Collaborate with other Technical and Application Specialist in APAC region for product knowledge and competitiveness in the market
• Attend trade shows, workshops, and industry conferences as a technical expert.
• Provide feedback to product development teams based on field applications and user experience.

Qualification & Experience

• Bachelor’s or Master’s Degree in Mechanical / Electrical / Electronic or equivalent
• Minimum 5 years’ experience in a similar capacity or role

Key Skills / Core Competencies

• Experience of working in sector of Electronics / R&D / Academia / Oil & Gas / Power / Automotive is highly preferable
• Experience and knowledge of Industrial Microscopy industry is a plus and will be added advantage
• Team player with excellent written and verbal communication skills
• Highly organized with superior customer service skills
• Advanced knowledge of statistics and data analysis
• Proficient in the use of Microsoft Office including Microsoft Office, Microsoft Excel, Salesforce and SAP software