Senior AI Engineer

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:

Essential Duties & Responsibilities:

• Design, develop, and deploy AI-driven applications using RAG and Agentic AI frameworks.
• Builds/ Optimizes machine learning models
• Build and maintain scalable data pipelines and services to support AI workflows.
• Implement RESTful APIs using Python frameworks (e.g., FastAPI, Flask) for AI model integration.
• Collaborate with product and engineering teams to translate business needs into AI solutions.
• Debug and optimize AI systems across the stack to ensure performance and reliability.
• Stay current with emerging AI tools, libraries, and research, and integrate them into projects.
• Contribute to the development of internal AI standards, reusable components, and best practices.
• Work with vector databases, embeddings, and LLMs (e.g., GPT-4, Claude, Mistral) for intelligent retrieval and reasoning.
• Participate in code reviews, testing, and validation of AI components using frameworks like pytest or unittest.
• Document technical designs, workflows, and research findings for internal knowledge sharing.
• Adapt quickly to evolving technologies and business requirements in a fast-paced environment.
  

Knowledge, Skills, and/or Abilities Required:

• 2–5 years of experience in AI/ML engineering.
• Familiarity with AI/ ML concepts and application development using Generative AI.
• Strong Python programming skills with a solid foundation in OOP and software engineering principles.
• Hands-on experience with AI frameworks such as LangChain, LlamaIndex, Haystack, or Hugging Face.
• Proficiency in CI/CD tools and workflows (e.g., Git, Docker, Jenkins, Airflow).
• Exposure to cloud platforms (AWS, Azure, or GCP) and services like S3, SageMaker, or Vertex AI.
• Understanding of vector databases (e.g., OpenSearch, Pinecone, Weaviate) and embedding techniques.
• Strong problem-solving skills and ability to work independently or in a team.
• Interest in exploring and implementing cutting-edge AI/ ML tools and technologies.
• Experience with SQL/NoSQL databases and data manipulation.
• Ability to communicate technical concepts clearly to both technical and non-technical audiences.
  

Educational/Vocational/Previous Experience Recommendations:

• Bachelor/ Master degree in CS or related field.
• 2+ years of relevant experience
  

Working Conditions:

• Hybrid
  

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender,gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.