Senior Account Manager

Role Overview: Join Lytegen as a Senior Account Manager and play a strategic role in managing important client accounts to ensure overall satisfaction. Your responsibilities will include fostering relationships, identifying growth opportunities, and overseeing seamless project delivery. Key Responsibilities: - Develop and maintain strong relationships with key clients, understanding their needs to enhance customer satisfaction. - Manage a portfolio of accounts, meeting or exceeding expectations for long-term success. - Collaborate with sales, operations, and customer support teams for smooth project execution. - Identify and pursue upselling and cross-selling opportunities to maximize account potential. - Prepare regular reports on account status and achieve established KPIs. - Proactively address client issues, maintaining high-quality communication. - Monitor industry trends and competitors to inform account strategies. Qualification Required: - Bachelor's degree in Business, Marketing, or a related field. - 5+ years of account management or sales experience, preferably in renewable energy. - Ability to manage multiple projects and client accounts simultaneously. - Strong analytical skills to assess account performance and identify improvement areas. - Excellent communication and interpersonal skills to build strong client relationships. - Proficiency in CRM software and project management tools. - Results-oriented with a track record of achieving sales targets and account growth.,