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Security Consultant - Accops

0 years

0 Lacs

mumbai metropolitan region

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

security consulting collaboration ai technology portfolio software network empathy development support installation configuration vpn management itil dhcp server documentation patch reports networking citrix vmware firewall authentication mfa powershell scripting automation troubleshooting communication coordination

Work Mode

Remote

Job Type

Full Time

Job Description

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment

Your Role And Responsibilities

  • Provide L1/L2 support for Accops technologies (HySecure, HyWorks, HyID, HyLite).
  • Perform installation, configuration, and upgrade of Accops components across environments.
  • Troubleshoot issues related to VPN access, virtual applications, desktop delivery, and authentication.
  • Manage and monitor user access, policies, SSL certificates, and gateway configurations.
  • Handle incident management, change management, and problem resolution in line with ITIL processes.
  • Work with Active Directory, DNS, DHCP, and certificate services integrated with Accops.
  • Coordinate with server, network, and application teams for cross-platform troubleshooting.
  • Maintain documentation for configuration, procedures, and known issues (KEDB).
  • Support patch management and vulnerability mitigation related to Accops infrastructure.
  • Engage with the Accops OEM/vendor support for escalated issues and version upgrades.
  • Generate periodic reports and dashboards for system availability, user activity, and incident trends.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

  • Strong understanding of Windows Server administration, Active Directory, and networking fundamentals.
  • Experience in managing or supporting VDI or remote access platforms (Accops, Citrix, VMware Horizon, or similar).
  • Knowledge of SSL, certificates, DNS, and firewall rules.
  • Familiarity with VPN and multi-factor authentication (MFA) concepts.
  • Basic understanding of PowerShell or scripting for automation or log analysis.
  • Excellent troubleshooting and analytical skills.
  • Strong communication and coordination abilities.
  • Ready to work in 24*7 shift

Preferred Technical And Professional Experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

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