Sec-Ops Analyst

Key Responsibilities

Operations & Service

• Design and support IT security services for cloud and on-premise environments.
• Handle security incidents and provide detailed reporting.
• Implement, maintain, and optimize IT security solutions.
• Advise internal departments on IT security best practices.
• Manage external service providers within service and escalation processes.
• Collaborate with third-party vendors for problem analysis and escalation.
• Identify and monitor vulnerabilities across systems.
• Create, update, and maintain documentation, guides, and operational manuals.
• Analyze and assess security-related incidents and threats.
• Optimize and document the IT Security Incident Response process.
• Develop and improve IT security concepts and strategies.
• Perform proactive and reactive monitoring of IT security processes.
• Prepare reports and evaluations on security events.
• Analyze malicious software and assess criticality.
• Detect infrastructure attacks and assist in developing a security dashboard for continuous risk assessment.
• Provide 2nd & 3rd level support for IT security issues.
• Contribute to the development of a group-wide IT security strategy.

Project & Change Management

• Support projects aimed at enhancing IT security infrastructure.
• Ensure compliance with service management and security tool usage guidelines.
• Assist in onboarding new locations into the group-wide security structure.

Required Qualifications

Hard Skills

• Minimum 2 years of experience in IT security or a similar role.
• Experience with SIEM and incident response solutions and processes.
• Proficiency in security monitoring tools (e.g., PRTG, CrowdStrike, Wireshark).
• Knowledge of vulnerability management.
• Understanding of IT security systems, network, and operating system architectures:
• Firewalls and network devices (Fortinet, HPE Aruba, Extreme Networks preferred).
• DMZ services.
• Familiarity with cloud solutions (Microsoft Azure preferred).
• Basic knowledge in IT security areas such as:
• Forensics.
• Security incident management.
• Log analysis.
• Documentation.
• Ability to implement and control security strategies to minimize risks.

Soft Skills

• Strong teamwork and communication skills.
• Analytical thinking and systematic working approach.
• High customer and results orientation.
• Initiative, resilience, flexibility, reliability, and goal orientation.
• Proficiency in German and English (spoken and written).