On-site
Part Time
Job Summary
We are seeking a Scrum Master / Project Manager to lead Agile delivery teams and ensure successful execution of projects through effective planning, coordination, and stakeholder management. The ideal candidate will have a strong understanding of Agile and Scrum methodologies, excellent communication skills, and a proven ability to deliver complex technology solutions in a fast-paced environment.
This role involves acting as a servant leader, coach, and facilitator for the delivery team, while also managing project scope, budget, and timelines using a hybrid (Agile + traditional PM) approach where needed.
Key Responsibilities:
Agile Delivery Leadership
Facilitate all core Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives)
Guide and coach teams on Agile principles, values, and best practices to ensure continuous improvement
Remove blockers and impediments to the team's progress and foster a culture of ownership and accountability
Coordinate sprint activities, backlog grooming, and ensure alignment between Product Owners, Developers, and QA teams
Project & Program Management
Manage project timelines, scope, risks, and deliverables, ensuring successful completion of projects on schedule and within budget
Develop and maintain project plans, RAID logs, and dashboards using tools such as Jira, Confluence, MS Project, or similar
Drive status reporting, executive presentations, and ensure transparent communication with all stakeholders
Oversee resource allocation, capacity planning, and cross-functional dependencies
Support financial tracking, forecasting, and project invoicing (where applicable)
Stakeholder & Communication Management
Collaborate closely with business sponsors, product owners, and technical leads to align on priorities and scope
Facilitate client meetings, sprint demos, retrospectives, and project steering committee sessions
Serve as the primary contact for project-level escalations, governance, and change management
Quality & Continuous Improvement
Promote adoption of Agile metrics (Velocity, Burndown, Cycle Time, etc.) to monitor and improve team performance
Lead retrospectives to identify process improvements and implement action plans
Champion best practices in DevOps, CI/CD, and Agile at scale (SAFe, LeSS, or hybrid models)
Required Skills & Qualifications
Bachelor's degree in Computer Science, Engineering, or related field
Certifications:
Mandatory: Certified Scrum Master (CSM) or Professional Scrum Master (PSM I or II)
Preferred: PMP, PMI-ACP, SAFe Agilist (SA), or PRINCE2
8+ years of total experience in IT project delivery, with 3-5 years in an Agile Scrum Master / PM role
Proven experience managing cross-functional teams in distributed and global delivery environments
Strong understanding of Agile frameworks, SDLC, and Waterfall-to-Agile transformation practices
Excellent leadership, communication, and stakeholder management skills
Hands-on experience with Jira, Azure DevOps, Rally, or similar project management tools
Preferred Qualifications
Experience in Salesforce, Cloud, or Digital Transformation projects
Exposure to DevOps automation and Agile at scale environments
Experience working with onshore/offshore models and managing vendor partners
Strong analytical, facilitation, and problem-solving abilities
Personal Attributes
Servant-leader mindset with high emotional intelligence
Strong sense of ownership, accountability, and collaboration
Ability to influence without authority and drive change
Excellent communication and presentation skills for senior stakeholders
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