Posted:1 day ago|
Platform:
On-site
Contractual
Our client is a trusted global innovator of IT and business services. We help clients transform through consulting, industry solutions, business process services, digital & IT modernisation and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.
Job Title: SAP HR Specialist
Location: Chennai
Experience: 7+ yrs
Job Type : Contract to hire
Notice Period:- Immediate joiner
· Hands-on experience with SAP HR Specialist.
Client Support: Provide first- and second-level technical assistance for clients utilizing SAP HR modules, including Personnel Administration (PA), Organizational Management (OM), Payroll (PY), and Time Management (TM).
Incident & Issue Resolution: Diagnose, troubleshoot, and resolve SAP HR system issues for client organizations, minimizing disruption and maintaining service level agreements (SLAs).
Requirements & Change Management: Collaborate with client HR and IT teams to gather requirements, configure system changes, and manage implementations, ensuring full compliance with client-specific change management processes.
Data & Structure Maintenance: Oversee updates to client organizational structures, personnel records, and payroll setups, ensuring strict data integrity and compliance with regulatory requirements.
System Upgrades & Testing: Facilitate client SAP HR module upgrades, including the development of test scripts, coordinated validation, and efficient issue resolution.
Documentation: Prepare and maintain precise documentation which includes system configurations, process guides, and user manuals tailored to their operations.
Client Training: Design and deliver customized training sessions to empower client HR users in effective SAP system use and best practices.
Vendor Coordination: Act as the primary liaison between clients and SAP consultants or third-party vendors, managing advanced support requests, system enhancements, and delivering consistent communication.
Required Skills & Qualifications
Minimum of 2 years’ experience supporting or implementing SAP HR/HCM modules, preferably in a consultancy, service provider, or managed services environment.
Deep understanding of SAP HR functionalities and multi-client workflow dynamics.
Experience with SAP ticketing, change management, and incident tracking systems; familiarity with service level management preferred.
Excellent analytical, problem-solving, and client communication skills.
Ability to balance independent work and cross-functional collaboration in a deadline-driven, client-focused setting
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Salary: Not disclosed
Salary: Not disclosed