A career in our Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Manager, You'll Work As Part Of a Team Of Problem Solvers, Helping To Solve Complex Business Issues From Strategy To Execution. PwC Professional Skills And Responsibilities For This Management Level Include But Are Not Limited To:
- Key Responsibilities:
- Lead and manage the implementation and ongoing operations of SAP Solution Manager (SolMan) and SAP Cloud ALM platforms.
- Ensure optimal setup, configuration, and administration of ALM tools for:
- System Monitoring
- Change Request Management (ChaRM)
- IT Service Management (ITSM)
- Test Suite
- Business Process Monitoring
- Align ALM tools with business and ITIL processes, ensuring best practices in lifecycle management.
- Integrate SAP Cloud ALM with cloud-based SAP S/4HANA and other hybrid landscapes.
- Collaborate with SAP Basis teams to ensure technical integration, patching, upgrades, and troubleshooting of SolMan & Cloud ALM components.
- Develop and deliver governance models, usage guidelines, dashboards, and reporting tools.
- Perform root cause analysis for ALM tool issues and support performance tuning.
- Coordinate with internal teams, external vendors, and SAP support to resolve incidents and implement improvements.
- Stay updated with SAP roadmaps and recommend innovations and upgrades in ALM tools.
- Provide leadership, mentoring, and training to junior team members and business users.
Ability to work in a global team with cross-cultural collaborati
Preferred Qualifications:
Experience in S/4HANA transformation projects. Familiarity with SAP BTP, Integration Suite, and Fiori launchpad monitoring. Knowledge of Solution Documentation, Focused Build/Insights, and Agile project templates. Experience with both on-premise and cloud landscapes. Strong coordination, communication, and documentation skills. Bachelor's degree in Computer Science, Engineering, or related field; SAP certifications are a plus. Deep understanding of ALM concepts, SAP Activate methodology, and ITIL practices.
Required Skills & Qualifications:
8–12 years of experience in SAP environment, with at least 5 years hands-on in SAP SolMan and 2+ years in SAP Cloud ALM. Proven experience in configuring and supporting:
- ChaRM, ITSM, Monitoring, Test Management, BPMon, Custom Code Management
Preferred Qualifications:
- Experience in S/4HANA transformation projects. Familiarity with SAP BTP, Integration Suite, and Fiori launchpad monitoring. Knowledge of Solution Documentation, Focused Build/Insights, and Agile project templates. Experience with both on-premise and cloud landscapes. Strong coordination, communication, and documentation skills. Bachelor's degree in Computer Science, Engineering, or related field; SAP certifications are a plus. Deep understanding of ALM concepts, SAP Activate methodology, and ITIL practices.
Preferred Knowledge-
SAP Suite of Products, SAP HANA, SAP BTP, Hyperscalers (AWS, GCP, Azure, Alibaba etc.), SAP RISE, SAP HEC, SAP Solution Manager
Professional & Educational Background-
BTech/BE, MCA/MBA or any Graduate
