On-site
Full Time
Position Overview / Purpose
Delivers SAP Basis admin for hybrid SAP, supports upgrades and steady-state stability.
Key Responsibilities
Act as primary resolver for SAP Basis service requests and incidents routed through the ITSM service request factory.
Execute routine SAP Basis administrative tasks such as system monitoring, user administration, transport management.
Coordinate with infrastructure, database, and security teams to resolve cross-functional issues impacting SAP system availability.
Provide timely communication and status updates to customers and internal stakeholders.
Escalate complex and critical issues to higher-tier support and participate in collaborative resolution efforts.
Support SAP system upgrades, patching activities, and system refreshes as part of managed services lifecycle management.
Core Technical Expertise
SAP Basis admin, Solution Manager, UNIX/Linux, cloud basics.
Certifications / Qualifications
SAP Basis Cert , ITIL Foundation.
Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, or a related discipline that provides a solid background in IT.
Experience & Competencies
5+ yrs SAP Basis ops, teamwork, documentation.
Location / Shift
Bangalore / 24x7 Rotational
Lenovo
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