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3.0 - 4.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Functional Knowledge of SAP B1 SAP B1- Support Executive Checking the IT asset inventory Monitoring the vendor for SLA tracking, Able to support in trouble - shooting network related issues in the data center. Aptitude for mentoring, coaching and training. Performs quality control evaluations. Keywords IT Executive,SAP Executive,troubleshooting,SAP Business One*,SAP HANA*,Software installation*,ERP*
Posted 3 months ago
1.0 - 6.0 years
4 - 8 Lacs
Noida
Work from Office
SAP Leas Generation , LinkedIn , Apollo Etc, SAP Business One, Cold Calling, Software Sales, Business Developer
Posted 3 months ago
8.0 - 12.0 years
5 - 8 Lacs
Gurugram
Work from Office
Hiring for Senior Accountant for IMT Manaser Sector 8 Salary 70k but last salary proof must 3 to 5 years Experience SAP Business 1 Gst, tds, Balance sheet Etc Interested Candidates share your resume on Whatsapp 7835904053 Anuj Agarwal Required Candidate profile Company Deals in Manufacturing Experience Min 10 years
Posted 3 months ago
2.0 - 6.0 years
4 - 7 Lacs
Bengaluru
Work from Office
We are hiring an Assistant Manager SAP Business One (Techno-Functional Consultant) with strong Finance and Accounting expertise, who can also handle cross-functional processes and provide in-house user support. The candidate must have hands-on experience in GST, TDS, E-Invoicing, and other statutory compliances, along with a solid understanding of SAP B1 on HANA, Crystal Reports, and query development. ________________________________________ Key Responsibilities: Finance & Statutory Compliance: • Manage Finance module: Journal Entries, Chart of Accounts, AP/AR, Bank Reconciliation, Fixed Assets. • Handle GST, TDS, E-Invoice, E-Way Bill processing, filing support, and government portal integrations. • Support GRPO and AP Invoice reconciliation, including valuation mismatches and tolerance checks. • Help with month-end closing, audit readiness, and statutory report generation. User Support & Internal Coordination: • Provide ongoing support to internal users across Finance, Sales, Purchase, Inventory, and Production. • Train and guide users, document standard operating procedures (SOPs), and resolve user errors. • Coordinate with the internal IT and ERP teams for bug fixes, enhancements, and integration issues. Reporting & Dashboards: • Develop and maintain Crystal Reports, Query Reports, and custom dashboards. • Generate and manage MIS reports, compliance dashboards, and financial summaries. • Ensure data accuracy using SAP HANA queries and improve performance through query optimization. Cross-Functional Process Knowledge: • Support the Order-to-Cash (OTC), Purchase-to-Pay (P2P), and Inventory-to-Accounting processes. • Ensure SAP processes align with business operations across branches. • Help resolve issues related to batch management, production costing, and stock discrepancies. Technical Coordination: • Work with SAP B1 Service Layer, external APIs, and integration tools (e.g., for e-invoicing). • Help manage user-defined fields (UDFs), validations, approvals, alerts, and master data accuracy. ________________________________________ Required Skills: • 25 years of experience in SAP Business One techno-functional roles. • Strong understanding of Finance, Accounting, GST, TDS, and Indian compliance norms. • Experience in Crystal Reports, SQL Query Reports, and SAP HANA. • Knowledge of Sales, Purchase, Inventory, Production, and batch-based business operations is a plus. • Ability to train users and handle end-to-end process mapping.
Posted 3 months ago
4.0 - 6.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Perform technical setup, configuration, and customization of SAPB1 Design and implement SAPB1 reports using Crystal Reports, SQL Queries, and Dashboards. Integrate SAP B1 with other systems and third-party applications via DI API, Service Layer& B1
Posted 3 months ago
3.0 - 5.0 years
4 - 4 Lacs
Bengaluru
Work from Office
A. Essential Duties and Responsibilities: - 1.Independently handling of Works with required information, capable of coordinating with all the team members to get the works accomplished in stipulated time, Team member. B. Responsibilities: - 1. Coordinating with Design team to collect the data and information to create BOM. 2. Coordination with the Sales/production/ Project department. 3. Should be having knowledge of reading Autocad drawings, Quality and Planning process . 4. Should be conversant with Auto Cad drawings & Assembly process drawings etc. 5. Ensuring achievement of milestones as per schedule. 6. Submitting Schedule for implementation and coordinating with all concerned for getting required data and information from members of the team. 7. Assessing Data requirements as per the Business Blueprint, Planning & preparing schedules for completion of individual milestones. 8. Candidate should have worked and have working process-knowledge of Sheet Metal Industry. C. Back Office Responsibilities: - 1.Preparation of BOM for SAP Implementation. 2.Coordinating with Design team to get required inputs and information, data for BOM templates making. 3.Assisting Consultant in the following tasks. 4.Coordination with production team for data inputs for making BOM. 5.Coordination for data inputs with all stakeholders and integrating the inputs in the templates. 6.Study of flow charts and business process and update data inputs in Templates. 7.Coordinate with Implementation agency when required for additional information. 8.Daily review of milestones and updating the same in tracker for SAP implementation. D. Required Skills: - 1. Basic working Knowledge of SAP ( 2-3 Years), implementation of SAP B1 & should have worked in a Sheet Metal manufacturing Industry 2years 2. Computer literacy, thorough knowledge of M.S. office, M.S. Projects, Power Point. 3. Good people skills to manage both ends of work. i.e., stake holders inhouse and external agency. 4. Must be a team member capable of working harmoniously with team members. 5. Must have good communication skills. 6. Good documentation and drafting skills. 7. Capability to prepare and obtain inputs and coordinate with SAP implementation agency. 8. Ability to prepare the required documentation to make submission of inputs. 9. Knowledge of maintenance of records and documents for ISO 9001:2015. 10. Basic CAD and Solid Works knowledge will be an added advantage. Skills : - BOM for SAP Implementation, data inputs , SAP, SAP B1, M.S. office, M.S. Projects, Power Point, documentation, drafting, ISO 9001:2015, CAD and Solid Works Mandatory Key Skills autocad,sap implementation,back office,cad,drafting,SAP*
Posted 3 months ago
10.0 - 12.0 years
10 - 12 Lacs
Pune
Work from Office
Dear candidate, We are looking for a dynamic and proactive person to lead our Accounts team who works in UK time. The selected candidate will be responsible for the following key activities: Role & Responsibilities: Oversee the Accounts Department with strong leadership and strategic direction Perform gross profit analysis and reconciliation Handle credit control and multi-currency transactions Manage Group Nominal Ledgers and support month-end supplier payments Prepare payrolls across UK, Singapore, and USA Reconcile Balance Sheet accounts Coordinate with Group Auditors for audits and compliance File Quarterly VAT/GST returns for UK and Singapore entities Support the Group Financial Controller in reporting and analysis SAP B1 knowledge is a strong advantage Preferred Candidate Profile: Qualification: MBA / M. Com in Finance Experience: 8 to 10 years in a similar role, including team management Hands-on exposure to global accounting practices and tools Strong in English communication. Compensation & Benefits: Salary Range: 10.00 12.00 LPA Incentives: Attractive performance-based incentive schemes Benefits: Group insurance (medical & accidental) Career advancement opportunities A collaborative and performance-driven culture Ready to take the next step in your career? Please respond to this advertisement or share it with those in need. Ask them to send their resume to npatil@pjvalves.com with the subject line: 'Application for Accounts Manager
Posted 3 months ago
1.0 - 2.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Urgent Requirement Apprentice Trainee (Project Base Work) Designation apprentice Department - Finance Company - Pharmacist Company Location - Satellite, Ahmedabad KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Knowledge of Day to day Accounting, Cash & Bank entry, Sales Entry Knowledge of Book Keeping Knowledge of Debit Memo/ Credit memo. Invoice Processing Knowledge of Passing Entries in Software SKILLS AND KNOWLEDGE Bachelor's degree in any subject (Preference in Commerce) Additional Finance certification will be an advantage 1-2 years work experience in Accounts & Commercial (Finance) TECHNICAL SKILLS Knowledge and experience of SAP ERP system & MS Office Knowledge Understanding of accounting systems and processes Understanding of the AR collection (cash application) process Personal skills and attributes INTEGRITY AND TRUST Effective communication with ability to build successful teams Good written/oral communication skills. Ready to Work any time
Posted 3 months ago
8.0 - 10.0 years
15 - 18 Lacs
Poonamallee, Chennai
Work from Office
Design technical solutions, create detailed specifications for SAP Business One add-ons. Integrate 3rd party applications using APIs and SAP Business One Service Layer. Develop custom functionalities, reports, using SAP Business One SDK, SQL queries Required Candidate profile SAP Business One add-on development Proficiency in SAP Business One SDK, development of UDO, UDF, UDT. Strong in C#, .NET, VB.NET Experience in DI-API, B1WS, B1IF DevOps 8072363518
Posted 3 months ago
3.0 - 5.0 years
12 - 16 Lacs
Noida, Delhi / NCR
Work from Office
As a B- One Engineer you will be responsible for the implementation, roll- out & customization of our SAP B1platform.
Posted 3 months ago
2.0 - 4.0 years
3 - 5 Lacs
Visakhapatnam, Chennai
Work from Office
SAP Business One Functional Consultant for Chennai and Vishakhapatnam. Must be good in MS-SQL and SAP HANA.KPIs and Dashboard. Good business process knowledge. Good communication and presentation skills. Good documentation skills.
Posted 3 months ago
1.0 - 3.0 years
1 - 2 Lacs
Mumbai Suburban
Work from Office
Candidate should be able to work with team on SAP B1, ZOHO and tally prime as cross -functional coordinator, able to manage data, able to manage master data, inventory , GST and export import.he Candidate should be a BCOM with 2 year experience. Annual bonus
Posted 3 months ago
10.0 - 12.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks provision of support throughout the sell. As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable. The Solution Consultant's role is to work in tandem with the sales organisation to meet monthly, quarterly and annual quota objectives in the ERP industry. As a member of the Solution Consulting team you will add value throughout the sales process in the areas of requirements analysis, solution development, in depth product demonstrations and effectively transitioning the account over to professional services for a seamless activation. The objective of the Solution Consultant is to be the trusted advisor when presenting the NetSuite solution to prospects during the sales process. An ability to understand business process flow with strong technical and presentation skills is essential for success in this role. Responsibilities: Manage and prioritise sales opportunities in one or more of NetSuite's core industry verticals specially Finance & Accounting Project Accounting Clearly articulate the benefits of NetSuite's applications to all levels including line of business managers and C level executives Provide input to other cross-functional departments pertaining to prospect requests and product enhancements as needed Maintain account and opportunity updates within the NetSuite sales force automation system to manage and prioritise sales opportunities Develop, present and deliver high-impact demonstrations of the NetSuite solution on a frequent basis, as needed Perform needsgatheringand requirement analysis for new customers anddefining a NetSuite solution to add value. Qualifications/Skills: 10+ years in a comparable pre-sales position, supporting the sales cycle for deals in ERP applications with expertise on Finance & Accounting. Knowledge of Project Accounting (PSA), ERP Project Management & Implementation experience is added plus. Must have good experience in core ERP Financialapplication packages coupled with a thorough understanding of P2P ,O2C. Previous application experience in one or more of the following is desired: SAP B1/ BYD Microsoft Dynamics SAGE IFS Oracle Ebiz RAMCO Quick Books Solid presentation, communication and interpersonal skills Proven track record of increasing deal size and accelerating the buying process Aligned to successfulquota achievement Strong solutioning skills BCOM/ MCOM/ BE / MBA (Finance) /Cost Accountantor equivalent applicable work experience Career Level - IC4
Posted 3 months ago
3.0 - 6.0 years
8 - 10 Lacs
Sonipat, Kundli
Work from Office
1. System Implementation: Collaborate with clients to understand their business requirements and design solutions based on SAP B1 to meet their needs 2. Customization and Configuration: Customize and configure the SAP B1 system according to client specifications, including data fields, forms, reports, and workflows 3. Integration: Integrate SAP B1 with other systems and applications, such as third-party software, e-commerce platforms, and other business tools 4. Data Migration: Plan and execute data migration from legacy systems to SAP B1, ensuring data accuracy and consistency 5. Technical Support: Provide technical support to clients during and after system implementation, troubleshoot issues, and ensure system stability
Posted 3 months ago
1.0 - 3.0 years
5 - 8 Lacs
Ahmedabad
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: IT Operations Management. Experience1-3 Years.
Posted 3 months ago
5.0 - 7.0 years
5 - 6 Lacs
Sonipat, Kundli
Work from Office
1. GST work/ filling of monthly return/ Reco/ Annual return etc. 2. TDS deduction / deposit and TDS return filling quarterly. 3. Balance Sheet finalization/ Ledger scrutinizes. 4. Bank Limit renewal data / documents. 5. Online uploading of supplier payments on Bank portal. 6. Candidate must have working exp on SAP B1 Software
Posted 3 months ago
1.0 - 3.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
Software Requirement: SAP B1 (Mandatory) Key Responsibilities: Data entry for sales, purchase, and journal vouchers Ensure accuracy and timely processing of financial transactions Responsibilities: Assist in maintaining financial records and invoices. Handle accounts payable/receivable and bank reconciliations. Support tax and audit processes. Prepare financial reports as required. Requirements: Bachelor's degree in Accounting/Finance. Knowledge of Tally, Excel, and accounting principles. Strong attention to detail. Work Schedule: Monday to Saturday, 9:30 AM - 7:00 PM
Posted 3 months ago
3.0 - 5.0 years
5 - 6 Lacs
Mumbai, Thane
Work from Office
Roles & Responsibilities: Implementation & Development: Work on 4+ SAP B1 implementation projects and functionality enhancements. Develop Add-ons using SAP B1 SDK and SAP B1 Studio. Perform data migration and report writing. Technical & Consulting: Identify & analyze gaps between SAP Business One and client business processes. Provide consultation and support to clients for effective change management. Offer training and mentorship to junior consultants. Support & Troubleshooting: Help the support team in resolving escalated customer issues. Maintain a high level of technical knowledge in SAP B1 & related technologies. Experience & Skills Required: Technical Skills: Strong SQL and HANA scripting/query writing. Expertise in writing complex views and stored procedures (SPs). Proficiency in report writing tools & Crystal Reports. Experience with SAP B1 Integrations and B1 HANA / B1IF. Knowledge of MVC .Net framework. Soft Skills: Strong project & time management skills. Excellent written, spoken, and listening communication skills. Ability to learn new technologies quickly. Self-motivated with an ability to work independently. Interested candidates, please share your resume with:
Posted 3 months ago
5.0 - 10.0 years
10 - 12 Lacs
Chennai, T Nagar
Work from Office
Job Purpose: Responsible for implementation and providing technical support and functional consulting services for the SAP Business One software. This includes activities such as system configuration, system testing, data conversion, user training and issue resolution. Primary duties and responsibilities: The ideal candidate has a deep functional and technical understanding of SAP Business One and be able to design, develop, implement, and maintain solutions using the system. The role requires excellent communication and problem-solving skills, with the ability to work in a team environment. Responsibilities include having a thorough knowledge on all the Modules relating to the End Users requirements. Actively involving myself to upload the entire Master Data (G/L Accounts, Item Master Data, Business Partners, BOM's) into the Production Server using data workbench transfer Tool. To edit Confidential Reports and Crystal report layouts for various outgoing documents as per the Company requirements. SAP server maintenance and control. SAP B1 query creating based on the End user requirements. Experience on SAP- Business One Tool 9.0-9.3 & 10.0 Versions. Experience in A/R & A/P process flows. Experience in editing Confidential Reports to suit company requirements for various outgoing documents. Experience in editing Crystal reports and Query reports to suit End User requirements. Experience in setting up of user Authorizations & Approval stages for various Document Types. Experience is successfully running MRP Wizard for Parent and the sub-assembly items to determine item shortfall quantities to recommend for Production / Purchase Orders/Purchase Request. Hands-on experience is creating various BOM types. Experience in setting up of Batch Numbers for items. Knowledge in creating queries using MS SQL for various transactions. Supervising and maintaining MS SQL backups and SQL servers. Perform other duties as and when needed.
Posted 3 months ago
4.0 - 8.0 years
4 - 5 Lacs
Noida
Work from Office
Designation : - Junior Accounts Executive Qualification :- B.com Technical Knowledge:- Thorough Knowledge of TALLY ERP and SAP B1 (Accounting and Invoicing - Desired) Experience :- 3+ Years, working on TALLY ERP AND SAP B1 in Manufacturing Sector. Salary :- Rs.4-5 Lacs per annum (CTC) depending upon experience and Skills Location : Noida Phase - II Job Profile :- Essential Accounting Entry of AR/ AP and all expenses and payments in both TALLY and SAP B1. Ensuring Timely and day to day accounting, reconciliation of banks, sales, debtors, creditors etc. Ensure proper Book Keeping/ maintenance and filing of records (Physical as well as in soft) Various MIS statements on Excel as well as from SAP. Ensuring compliance of TDS, TCS, GST etc. at the time of voucher entry as instructed by seniors. Knowledge of E-Invoicing and E-way Bill on GST portal Should have Good knowledge of Tally and SAP-B1. Desirable Knowledge of Advanced Excel. Import clearance and Payment related documentations. Candidate with good inter personal skills and positive attitude. Long Term Stability Role & responsibilities
Posted 3 months ago
2.0 - 5.0 years
3 - 6 Lacs
Gurugram, Surat, Vadodara
Work from Office
About Company: ETHICS Infotech is a renowned IT Product-based company in Vadodara and an integral part of the Ethics Group of Companies. Bringing 5+ years of industry expertise, we specialize in enterprise solutions, Warehouse management solutions, Logistics solution, Supply chain solutions and Automation products. Our young and dynamic team have deployed and are maintaining software solutions to various clients in multiple industries, such as the Pharmaceutical, Retail, Food, Logistics, F&B, FMCG, and Government Undertakings. Incorporated in 2018, ETHICS Infotech has emerged as a trusted player in IT & Business Automation solutions with its client-centric approach. Headquartered in Vadodara, India, ETHICS Infotech has strategically expanded its branches in Surat, Ahmedabad, Gurugram, Dehradun and Bengaluru. About Role: We are looking for a Candidate with good hands on experience in An SAP B1 Consultant specializes in implementing and supporting SAP Business One , designed solution for small to mid-sized businesses. Can work closely with clients to understand business processes, configure the system, perform data migration, and provide training. Their goal is to streamline operations, improve efficiency, and ensure that the system aligns with the companys needs. Job Location: India (Any location – Vadodara, Surat, Dehradun, Gurugram) Office Hours: 09:30 am to 7 pm Experience: 2+ Years Roles and Responsibilities: Requirement gathering, installation SAP Business One and SQL Server with configuration, HANA and it's configuration with SAP B1. Migrating master data and transnational data using data transfer workbench (DTW) , setup user defined chart of Accounts as per client requirements, SAP branch database handle, Advance GL mapping, user defined table and user defined forms, HANA query reports, crystal report, different type add-on knowledge. Handle part of Project Implementation to go-live. Provide End user manual and end user training. Education/Qualification (if any Certification): A bachelor's degree in IT, computer science, business management, or a related field. Requirements: Installation of SAP Business One and SQL Server with configuration HANA and it's configuration with SAP B1 Role & responsibilities
Posted 3 months ago
3.0 - 7.0 years
2 - 4 Lacs
Kolkata
Work from Office
Hiring Account Executive with 2–4 yrs experience in accounting & hands-on SAP B1 knowledge. The role includes billing, reconciliation, GST/TDS filing, and reporting. SAP B1 experience is mandatory.
Posted 3 months ago
2.0 - 5.0 years
3 - 6 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Opportunity with Nandan Petrochem Ltd. a Nandan Group Company for oils, lubricants and greases business as a SAP B1 Functional Executive who will be based in our Head Office at Goregaon East in Mumbai . JOB PROLES & RESPONSIBILITIES OF THE CANDIDATE : Coordinate with SAP Partners for developing, standardizing and customizing the various SAP application and reports. Maintains a high awareness of business impact. Create and manage SAP query reports, SAP addons, Crystal reports. Create, update and maintain all SAP Masters data with Forms (Business Partners, GL, Fixed Asset, Item Codes, Tax Codes, Bill of Materials) Providing all assistance to SAP users for day to queries and generation of MIS and standard reports from SAP and other linked systems. Deep knowledge of SAP Business One Database/Structures. Steps up in the absence of a defined solution to motivate team for alternatives and is driven by quality outcomes. Provides specific contextual knowledge sharing to developers and peers within the team and on project assignments. Interest and willingness to readily step up and assume responsibility. Drive best business practices for Business One Implementations Data migration through DTW and other SAP tools. Experienced with MS SQL, Crystal Reports, Formatted search (FMS) writing and other tools required to support SAP Business One. ELIGIBILITY CRITERIA : Should have minimum 2 years of relevant experience in SAP B1 Functional Should atleast be a graduate.
Posted 3 months ago
1 - 3 years
5 - 8 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Info. Systems(Car support). Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 4 months ago
1 - 2 years
2 - 3 Lacs
Pune
Work from Office
Inward Material GRN Services Invoice GRN Maintain Daily Inventory Records All Store reports preparation Record All Inward & Outward movement of stock in the store. SAP B1 MS Excel 5s Kaizen FIFO
Posted 4 months ago
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