Salesforce Marketing Cloud Campaign Manager

4 - 5 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Industry:

Experience Required:


Key Role

Responsible for the end-to-end management, execution, and optimization of all Salesforce Marketing Cloud (SFMC) marketing campaigns across global business units and regions.


Responsibilities

  • Liaise with clients and internal teams to define campaign goals, audience segmentation, and personalization strategies.
  • Set up, configure, and deploy campaigns including triggered sends, action sends, lead nurturing flows, and mid-funnel nudges.
  • Build and optimize journeys using Journey Builder, Email Studio, Mobile Studio, and Automation Studio.
  • Oversee campaign scheduling, QA of assets, and timely delivery across global business units.
  • Manage list/data imports, audience segmentation, and dynamic content strategies.
  • Collaborate with data teams for campaign data loading and customer profile management.
  • Monitor campaign performance using Analytics Builder and Intelligence Reports.
  • Generate and present daily, weekly, and monthly reports (DSR, WSR, MBR, QRR).
  • Identify optimization opportunities and provide recommendations to improve engagement, deliverability, and ROI.
  • Troubleshoot delivery, integration, and content rendering issues across platforms.


Qualifications & Skills

  • 4-5 years of hands-on experience managing campaigns in Salesforce Marketing Cloud.
  • Strong knowledge of journey orchestration, automation, and personalization.
  • Proficiency with AMPscript, SQL, HTML, and CSS is a plus.
  • Experience in multi-regional/global campaign execution preferred.
  • Strong analytical skills and ability to translate performance data into actionable insights.
  • Excellent communication, stakeholder management, and project coordination skills.


Mail your CV to - talent@innovunglobal.com

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