624 Salesforce Cpq Jobs - Page 11

We’re hiring a Senior Salesforce Developer (onsite in Pune) with 3–4 years of experience. Must have strong skills in Apex, LWC, and at least 1 year of hands-on Salesforce CPQ experience.

Job Description: Minimum 8+years of Salesforce Development experience (Mandatory). Mandate to have CPQ object development experience. Experience doing major transformation from Classic to Lightning. Strong experience with Lighting Web Component (LWC) programming skills. Good experience with Apex Triggers, Batch Classes and @Future Methods, Controllers Calling REST web services from Apex, generating and parsing JSON in Apex Visualforce Pages and Components Visualforce Remoting Effective Apex unit testing, including web service mocking. Must have experience in the Sales Cloud (Mandatory), Service Cloud. Must have experience in Salesforce integration patterns, including application programming interfaces (API) and bulk data uploads. Experience with Release Management, Source Control, and Deployment concepts and technologies such as ANT, SFDC Metadata API, Jenkins, Git (Code Commit) and DevOps in a Salesforce environment. Require excellent English communicationskills. Responsibilities: Design, develop & maintain Salesforce CPQ solutions using LWC, Lightning & Apex. Collaborate with cross-functional teams on project delivery. Implement triggers for automated workflows.

Job Title: Senior Technical Lead - Salesforce Exp Level: 7-10 years of experience Job Summary: The Senior Technical Lead will be responsible for leading technical development and support activities for Salesforce applications and systems as part of the Application Support Services provided to clients. The ideal candidate would have extensive technical experience in Salesforce, excellent problem-solving skills, and an ability to work closely with technical teams, stakeholders, and end-users. Responsibilities : Configure prototypes in a Salesforce sandbox environment (non-production) for CPQ & Billing renewal and amendment use cases, and provide solution guidance for additional lead-to-cash use cases in Salesforce Lead and manage the technical team in providing development and support services for Salesforce applications. Work with stakeholders to understand business requirements and translate them into technical solutions. Provide technical support and guidance to the development team, including analysis, troubleshooting, and working on technical issues related to the Salesforce platform. Develop and enhance Salesforce solutions, including creating custom objects, workflows, and validation rules. Develop and maintain integrations with third-party systems and platforms. Participate in project planning and management for Salesforce technical activities. Mentor and train technical team members in Salesforce development best practices and standards Maintain effective stakeholder relationships, ensuring ongoing customer satisfaction with technical deliveries. Act as a subject matter expert providing guidance to stakeholders on technical solutions and Salesforce best practices. Continuously evaluate and improve technical processes and methodologies to achieve greater efficiency and quality in Salesforce application support services. Being willing to work outside of your scheduled shift or taking on extra hours to ensure the success of a project or meet the needs of customers in different time zones. Working effectively with team members across different shifts to ensure that projects are completed seamlessly without any issues. Managing time and tasks effectively to complete assigned duties within the scheduled shift timings. Requirements : Salesforce development (preferably Sales Cloud & CPQ/Billing) Bachelors degree in computer science, Information Technology, or relevant field A minimum of 6-8 years of experience in Salesforce application development and administration Excellent knowledge of Salesforce products and services such as Sales Cloud, Service Cloud, Education Cloud, Salesforce Experience Cloud, Salesforce Omnistudio, Marketing Cloud, and Force.com Strong expertise in Salesforce technical aspects, including Apex, Visualforce, Lightning Components, and SOQL Experience in developing Salesforce integrations with third-party systems and platforms. Proficiency in web technologies such as HTML, CSS, JavaScript, and XML Knowledge of project management methodologies such as Agile and Waterfall Strong problem-solving skills to analyze complex issues and provide creative solutions. Experience in training and mentoring technical team members. Excellent communication, presentation, and interpersonal skills, with an ability to work effectively with different stakeholders. Salesforce certifications such as Salesforce Platform Developer I, Salesforce Administrator, or Salesforce Certified Advanced Administrator would be preferred. Experience in Agile/Scrum methodology would be preferred. Overall, the senior technical lead is a critical role that requires extensive technical expertise in Salesforce, excellent problem-solving and communication skills, and experience in leading and mentoring technical teams. The candidate should be self-motivated, flexible, and able to work independently or in a team and provide guidance to team members. The candidate should also have a passion for Salesforce technology and be committed to delivering the best technical solutions as part of the support services provided to the clients. We looking mainly Salesforce development with Sales cloud and CPQ/Billing + Revenue Cloud Salesforce Certification Must

Job Title: Senior Technical Lead - Salesforce Exp Level: 7-10 years of experience and 4to 6 years Job Summary: The Senior Technical Lead will be responsible for leading technical development and support activities for Salesforce applications and systems as part of the Application Support Services provided to clients. The ideal candidate would have extensive technical experience in Salesforce, excellent problem-solving skills, and an ability to work closely with technical teams, stakeholders, and end-users. Responsibilities : Configure prototypes in a Salesforce sandbox environment (non-production) for CPQ & Billing renewal and amendment use cases, and provide solution guidance for additional lead-to-cash use cases in Salesforce Lead and manage the technical team in providing development and support services for Salesforce applications. Work with stakeholders to understand business requirements and translate them into technical solutions. Provide technical support and guidance to the development team, including analysis, troubleshooting, and working on technical issues related to the Salesforce platform. Develop and enhance Salesforce solutions, including creating custom objects, workflows, and validation rules. Develop and maintain integrations with third-party systems and platforms. Participate in project planning and management for Salesforce technical activities. Mentor and train technical team members in Salesforce development best practices and standards Maintain effective stakeholder relationships, ensuring ongoing customer satisfaction with technical deliveries. Act as a subject matter expert providing guidance to stakeholders on technical solutions and Salesforce best practices. Continuously evaluate and improve technical processes and methodologies to achieve greater efficiency and quality in Salesforce application support services. Being willing to work outside of your scheduled shift or taking on extra hours to ensure the success of a project or meet the needs of customers in different time zones. Working effectively with team members across different shifts to ensure that projects are completed seamlessly without any issues. Managing time and tasks effectively to complete assigned duties within the scheduled shift timings. Requirements : Salesforce development (preferably Sales Cloud & CPQ/Billing) Bachelors degree in computer science, Information Technology, or relevant field A minimum of 6-8 years of experience in Salesforce application development and administration Excellent knowledge of Salesforce products and services such as Sales Cloud, Service Cloud, Education Cloud, Salesforce Experience Cloud, Salesforce Omnistudio, Marketing Cloud, and Force.com Strong expertise in Salesforce technical aspects, including Apex, Visualforce, Lightning Components, and SOQL Experience in developing Salesforce integrations with third-party systems and platforms. Proficiency in web technologies such as HTML, CSS, JavaScript, and XML Knowledge of project management methodologies such as Agile and Waterfall Strong problem-solving skills to analyze complex issues and provide creative solutions. Experience in training and mentoring technical team members. Excellent communication, presentation, and interpersonal skills, with an ability to work effectively with different stakeholders. Salesforce certifications such as Salesforce Platform Developer I, Salesforce Administrator, or Salesforce Certified Advanced Administrator would be preferred. Experience in Agile/Scrum methodology would be preferred. Overall, the senior technical lead is a critical role that requires extensive technical expertise in Salesforce, excellent problem-solving and communication skills, and experience in leading and mentoring technical teams. The candidate should be self-motivated, flexible, and able to work independently or in a team and provide guidance to team members. The candidate should also have a passion for Salesforce technology and be committed to delivering the best technical solutions as part of the support services provided to the clients. We looking mainly Salesforce development with Sales cloud and CPQ/Billing + Revenue Cloud Salesforce Certification Must

You are a skilled Senior Salesforce Business Analyst/ Project Manager seeking an exciting opportunity at Girikon, a renowned Salesforce Gold Partner. Girikon, recognized as the 335th fastest-growing private company in the USA by Inc. 5000 in 2019, specializes in various Salesforce Platforms such as Service Cloud, Community Cloud, Sales Cloud, Marketing Cloud, Pardot, Salesforce CPQ, Commerce Cloud, Manufacturing Cloud, Education Cloud, Finance Cloud, Billing, 3rd Party integrations, Force.com development, Lightning Development, Einstein Analytics, MuleSoft, and Data Migration. The company excels in Salesforce implementation, customization, development, integration, and support. As a Salesforce Gold Partner, Girikon is HIPAA compliant and holds ISO 9001 & ISO 27001 certifications. Besides Salesforce, Girikon extends its support to customers on technology platforms like Java, Microsoft, Oracle, and Data Management services. Girikon is currently hiring a Full-time Senior Salesforce Business Analyst/ Project Manager to join their team in Noida (Hybrid work model) with UK Shift timings (1:00 pm to 10:00 pm) and 8 to 10 years of experience in Salesforce ecosystem. The ideal candidate should possess excellent Salesforce Admin knowledge, exceptional communication skills, extensive exposure to Salesforce support/managed services, and the ability to collaborate, negotiate, and strategize effectively. Experience with Salesforce CPQ (Revenue Cloud), Agile development tools, and project coordination with high-level stakeholders is preferred. In return, Girikon offers an attractive compensation package, flexible work arrangements, and family health cover. The successful candidate should demonstrate competencies in adapting to a start-up-like culture, problem-solving, project completion, conflict resolution, negotiation, and effective communication with diverse stakeholders. If you are interested in this challenging role, submit your resume to careers@girikon.com and be part of Girikon's dynamic team.,

You will collaborate with clients to understand their specific business challenges, focusing on quoting, pricing, and the quote-to-cash process. Your role involves translating these requirements into robust CPQ / RLM and Billing solutions. This will require developing and implementing complex customizations using Apex, Visualforce, and Salesforce Lightning to ensure seamless integration between CPQ, RLM, Billing, and existing systems. As an advisor, you will serve as a trusted guide for stakeholders and mentor junior team members on best practices and the latest advancements in CPQ / RLM and Billing. You will actively participate in all stages of the project lifecycle, from requirements gathering to testing, deployment, and ongoing support for CPQ, RLM, and Billing solutions. Collaborating effectively with cross-functional teams is crucial to ensure smooth data flow and optimal system performance across CPQ, RLM, and Billing. Ideal candidates for this role should have a minimum of 4 years of hands-on experience with Salesforce CPQ / RLM implementations, demonstrating success in complex environments. Possessing Salesforce Billing experience is essential. Holding a valid Salesforce CPQ Specialist or Consultant certification (or equivalent) is required, along with a strong understanding of Salesforce Billing functionality. Technical proficiency in Salesforce CPQ / RLM configuration is essential, including expertise in product rules, pricing methodologies, product bundling, discounting, quote generation, and approval workflows. A deep understanding of business processes, particularly the quote-to-cash flow, and how CPQ / RLM and Billing can enhance the sales cycle and revenue recognition is necessary. Excellent communication skills, both written and verbal, are vital, as you will need to effectively communicate technical concepts to both technical and non-technical audiences.,

As an experienced Salesforce CPQ Developer with over 5 years of hands-on expertise, you will be responsible for implementing and customizing Salesforce CPQ solutions. Your role will involve translating business requirements into scalable and efficient CPQ solutions to support complex quoting and pricing scenarios. You will design, develop, and deploy customized Salesforce CPQ solutions using Apex, Visualforce, Lightning Web Components (LWC), and declarative tools. Additionally, you will configure product rules, pricing rules, quote templates, and guided selling processes. Customizing CPQ features such as product bundling, discounting, approvals, and contract generation will also be part of your responsibilities. Collaboration with stakeholders and business analysts to gather requirements and translate them into technical specifications is essential. Integration of Salesforce CPQ with external systems using APIs and middleware will be required. Troubleshooting, debugging, and optimizing existing CPQ implementations for performance and scalability are also key tasks. You will create and maintain documentation including solution designs, test cases, and training materials. Ensuring adherence to Salesforce best practices and security standards is crucial for this role. Required Skills And Qualifications: - Minimum 5 years of Salesforce platform development experience. - At least 3 years of experience specifically with Salesforce CPQ (SteelBrick). - Strong understanding of Salesforce data model, workflows, process builder, flows, and approval processes. - Proficiency in Apex, SOQL, Lightning Components, and REST/SOAP APIs. - Experience with CPQ-specific features such as product and price rules, product bundles and options, quote templates, document generation, advanced approvals, and guided selling. - Experience with version control systems (e.g., Git) and CI/CD pipelines. - Salesforce Platform Developer I certification is required. - Salesforce CPQ Specialist certification is preferred. - Strong problem-solving and communication skills. Preferred Qualifications: - Experience with Salesforce Billing or Revenue Cloud. - Experience with Agile methodologies and tools like Jira or Azure DevOps. - Prior experience in industries with complex pricing models (e.g., SaaS, manufacturing, telecom).,

You are a detail-oriented and experienced Salesforce CPQ and Order Processing Specialist who will be joining ZeroFox's team in India. Your main responsibility will involve supporting the sales team by creating quotes in Salesforce CPQ accurately and ensuring the precision of customer-signed orders before processing them to closed-won status in Salesforce. Your role is crucial in ensuring smooth operations and requires a thorough understanding of Salesforce CPQ, order processing, and a keen eye for detail. In this role, you will be responsible for quote creation in Salesforce CPQ. You will assist the sales team in generating accurate and timely quotes, customize product configurations, pricing, and discounts in alignment with customer requirements and company policies. It is essential to ensure that all quotes adhere to internal guidelines and compliance standards before submission. Additionally, you will handle order processing by reviewing and verifying customer-signed orders to ensure all necessary information and approvals are in place. You will accurately move orders to "Closed Won" status in Salesforce, ensuring all documentation is complete. Collaboration with the finance and legal teams will be necessary to address any discrepancies or missing information before final order processing. Your responsibilities will also include Salesforce administration, where you will maintain accurate records in Salesforce, ensuring all quotes and orders are up-to-date and compliant. You will assist in troubleshooting and resolving issues related to Salesforce CPQ and order processing and provide ongoing support to the sales team for any CPQ-related queries or training needs. Furthermore, you will be involved in reporting and analysis by generating and analyzing reports on quote creation, order processing timelines, and order accuracy. Your insights and recommendations will be crucial in improving the efficiency and accuracy of the quoting and order processing functions. To be successful in this role, you must have a Bachelor's degree in Business, Information Technology, or a related field, along with 2+ years of experience with Salesforce CPQ and order processing. A strong understanding of Salesforce CRM, especially in the areas of CPQ and Sales Cloud, is required. You should be detail-oriented with strong organizational and time management skills, excellent communication skills, and the ability to work effectively with cross-functional teams. Additionally, you should have the ability to work independently and manage multiple tasks simultaneously in a fast-paced environment. Desired qualifications and skills include Salesforce CPQ Specialist certification, experience in a sales operations or sales support role, and familiarity with billing, invoicing, and contract management processes.,

Design and develop Salesforce CPQ Solutions by collaborating closely with stakeholders to create, implement, and enhance Salesforce CPQ solutions in alignment with the business requirements. Customize and configure Salesforce CPQ to cater to specific pricing, discounting, product configuration, and approval processes as mandated by the business. Integrate Salesforce CPQ with other Salesforce clouds and third-party systems as necessary. Work collaboratively with business teams to gather requirements and deliver effective and scalable solutions. Troubleshoot and resolve CPQ-related issues while implementing enhancements and continuous improvements to existing Salesforce CPQ systems. Ensure all solutions adhere to Salesforce best practices, coding standards, and security guidelines. The ideal candidate should possess a minimum of 5 years of experience in Salesforce, with at least 3 years of relevant experience. The salary offered is competitive and in line with industry standards. The position is available for an immediate start and is based in either the Pune office or client locations in Pune, Hyderabad, or Bangalore. Candidates with any graduate degree are welcome to apply for this role.,

You are a detail-oriented and experienced Team Lead sought by ZeroFox to lead the Salesforce CPQ and Order Processing Specialists team in India. You will play a crucial role in supporting the sales team by creating quotes in Salesforce CPQ and ensuring the accuracy of customer-signed orders before moving them to closed won status in Salesforce. Your expertise in Salesforce CPQ, order processing, and keen attention to detail will be key in ensuring smooth operations. In your role, you will be responsible for quote creation in Salesforce CPQ. This involves assisting the sales team in generating precise and timely quotes, customizing product configurations and pricing to align with customer requirements and company policies, and ensuring all quotes conform to internal guidelines and compliance standards. Additionally, you will oversee the order processing function. This includes reviewing and validating customer-signed orders to ensure all necessary information and approvals are in place, accurately transitioning orders to "Closed Won" status in Salesforce with complete documentation, and collaborating with finance and legal teams to address any discrepancies or missing information before final order processing. Your responsibilities will also extend to Salesforce administration. You will be tasked with maintaining accurate records in Salesforce to ensure all quotes and orders are up-to-date and compliant, troubleshooting and resolving any issues related to Salesforce CPQ and order processing, and providing continuous support to the sales team for any CPQ-related queries or training needs. Furthermore, you will be involved in reporting and analysis. This will involve generating and analyzing reports on quote creation, order processing timelines, and order accuracy, as well as offering insights and recommendations to enhance the efficiency and accuracy of the quoting and order processing functions. To qualify for this role, you should hold a Bachelor's degree in Business, Information Technology, or a related field, along with at least 5 years of experience in Salesforce CPQ and order processing. A strong understanding of Salesforce CRM, particularly in CPQ and Sales Cloud, is essential. Your detail-oriented nature, organizational skills, time management abilities, excellent communication skills, and capacity to collaborate effectively with cross-functional teams will be instrumental in your success. You should also be adept at working independently and managing multiple tasks simultaneously in a fast-paced environment. Desired qualifications and skills include a Salesforce CPQ Specialist certification, experience in a sales operations or sales support role, and familiarity with billing, invoicing, and contract management processes.,

About Company: Tudip Technologies Pvt. Ltd is a CMMI Level 5 extreme technology company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies careers will enable you to help clients enhance and improve while you build your career. Tudip is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a place which defines Integrity, Innovation, and Serenity. Tudip provides you a better platform that translates an individual into an experienced and immensely skilled professional through an ethical and vibrant business environment. We are here for effective client servicing, taking care of our employees’ needs, and creating a success story to remember. Position Summary: We are seeking a skilled Salesforce CPQ Developer with over5 years of hands-on experience in Salesforce CPQ implementations. The ideal candidate will be responsible for designing, developing, and deploying CPQ solutions to streamline the sales process, improve quote accuracy, and enhance user experience. Roles & Responsibilities: Design and implement Salesforce CPQ solutions including product configurations, pricing, discounting, and quote generation. Customize Salesforce CPQ objects (Product, Price Rules, Quote Templates, etc.). Develop and manage Product Bundles, Product Rules (Selection, Validation, Alert), Price Rules, and Quote Terms. Collaborate with cross-functional teams including Sales, Operations, and IT to gather requirements and deliver CPQ solutions. Maintain and enhance existing Salesforce CPQ features and troubleshoot issues as needed. Ensure CPQ configurations are scalable, maintainable, and aligned with best practices. Participate in code reviews, testing, and deployment processes. Document solutions, processes, and configurations. Job Requirements/Qualifications: Minimum 5 years of experience working with Salesforce CPQ (Steelbrick). Strong understanding of CPQ concepts: product bundling, rules engine, pricing strategies, and approval workflows. Proficient in Salesforce configuration: custom objects, workflows, process builder, validation rules. Experience in Apex, Visualforce, and Lightning Components is a plus. Familiarity with Agile/Scrum development methodologies. Salesforce CPQ Specialist Certification is preferred. Hands-on experience with Salesforce Lightning Experience. Knowledge of CLM (Contract Lifecycle Management) and integration with CPQ tools. Good communication and stakeholder management skills.

Senior Associate, Salesforce Developer Key Responsibilities Salesforce Implementation & Configuration: Implement and configure Salesforce Sales Cloud and Service Cloud solutions tailored to client requirements. Customize Salesforce applications using Flows, validation rules, and other declarative tools. Design and manage data models, including objects, fields, relationships, and schema structures. Familiarity and hands on with basic Apex. Visualforce and/or Lightning Components is a plus. Client Consultation & Requirement Gathering: Assist senior consultants in engaging with key client stakeholders and end-users to gather and confirm business requirements. Participate in discovery sessions and document client needs under supervision. Support the analysis of business processes to identify areas for improvement. Project Collaboration & Delivery: Actively collaborate with project teams to ensure timely completion of configuration tasks and adherence to project deadlines. Participate in project planning, status meetings, and provide regular updates on progress. Process Optimization & Best Practices: Analyze existing business processes and recommend improvements to enhance efficiency and effectiveness. Stay updated with Salesforce best practices and platform updates to provide innovative solutions. Experience Cloud & CPQ (Preferred): Assist in the setup and customization of Experience Cloud sites to enhance customer and partner engagement. Support Salesforce CPQ implementations, including product configurations, pricing rules, and quote generation processes. Training & Support: Conduct training sessions and create documentation to support user adoption. Provide ongoing support and maintenance for implemented Salesforce solutions. Qualifications Experience: 13 years of hands-on experience with Salesforce Sales Cloud and Service Cloud implementations. Experience with Experience Cloud and Salesforce CPQ is advantageous. Technical Skills: Proficiency in creating and managing Salesforce Flows. Solid understanding of Salesforce data models and schema design. Familiarity with Apex, Visualforce, and Lightning Components is a plus. Certifications: Required: Salesforce Certified Administrator, Salesforce Platform Developer I, Salesforce Certified Sales Cloud Consultant and/or Service Cloud Consultant. Good to have: Salesforce Certified CPQ Specialist, Salesforce Certified Experience Cloud Consultant. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. Active listener with the ability to think strategically and contribute to solving business problems. Strong time management skills with the ability to prioritize tasks, use initiative, and be self-directed to meet deadlines. Work Environment Hybrid Model: Combination of remote work and in-office collaboration in Kolkata (2-3 days in office). Work Hours: 2:00 PM 11:00 PM IST

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

You are a skilled Salesforce CPQ (Configure, Price, Quote) Business Analyst who will be responsible for analyzing business requirements, designing solutions, and collaborating with stakeholders to optimize CPQ implementation and configuration within Salesforce. You will collaborate with stakeholders to gather, analyze, and document business requirements related to CPQ processes, pricing, product configurations, and quoting workflows. You will then translate these requirements into functional specifications, design CPQ solutions, and configure Salesforce CPQ to meet business needs while ensuring alignment with best practices and industry standards. Your role involves evaluating existing CPQ processes, identifying opportunities for optimization, efficiency gains, and automation, and leveraging Salesforce CPQ capabilities and features. You will configure and customize Salesforce CPQ, including price rules, discount schedules, product bundling, quote templates, and approval workflows to support complex pricing and quoting requirements. Collaboration with integration teams to design and implement integrations between Salesforce CPQ and other enterprise systems, such as CRM, ERP, and billing systems, is essential to ensure data consistency and seamless end-to-end processes. Providing training and support to end-users on Salesforce CPQ functionality, processes, and best practices is crucial for ensuring adoption and proficiency across the organization. You will be responsible for developing test plans, executing test cases, and performing quality assurance activities to validate CPQ configurations, ensuring accuracy, reliability, and compliance with business requirements. Additionally, you will create and maintain documentation, user guides, and training materials for Salesforce CPQ configurations, processes, and workflows. Managing change requests, assessing impacts, and coordinating with stakeholders to prioritize and implement changes to Salesforce CPQ configurations will be part of your responsibilities. Staying updated on Salesforce CPQ releases, updates, and industry trends is necessary to proactively identify opportunities for enhancements and improvements to CPQ processes and systems. Qualifications required for this role include a Bachelor's degree in business administration, information technology, or a related field, proven experience as a business analyst, consultant, or administrator focusing on Salesforce CPQ, and in-depth knowledge of Salesforce platform capabilities, particularly Salesforce CPQ. Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and Salesforce certifications are highly desirable. Experience with agile methodologies and project management practices is preferred, along with familiarity with sales, pricing, and quoting processes in industries such as manufacturing, technology, or telecommunications. Preferred skills include knowledge of Salesforce integration tools and techniques, familiarity with advanced Salesforce CPQ features, the ability to develop and maintain reports and dashboards in Salesforce for CPQ analytics and insights, experience with data migration and data management in Salesforce CPQ implementations, and strong project management skills.,

As a Senior Analyst in the Quoting Rules team at Salesforce in Hyderabad, you will be a key player in the Product & Pricing Operations space, contributing to the development of scalable solutions and processes that have a significant impact across the company. Your role will involve collaborating with engineers, architects, and support teams to translate business requirements into technical solutions, ensuring the smooth operation of internal CPQ systems. Your responsibilities will include designing, implementing, and managing the configuration of CPQ systems, as well as overseeing Product Lifecycle Management and Pricing Strategies. You will be accountable for delivering work assignments on time and to expectations, while also developing automation frameworks to enhance team efficiency. Additionally, you will be involved in maintaining CPQ infrastructure, troubleshooting and bug fixing, and identifying areas for process improvement. To excel in this role, you must possess excellent analytical, critical thinking, and communication skills. You should have the ability to manage workload effectively, prioritize tasks, and explain technical issues to both technical and non-technical audiences. Experience with Salesforce CPQ/Apttus CPQ, automation scripting tools like Python, and AI will be beneficial. Furthermore, you should have a minimum of 5 years of technical experience in Salesforce Projects and at least 3 years of experience in CPQ system configuration. This position offers you the opportunity to be part of a dynamic team driving innovation and transformation in the business landscape. If you are passionate about leveraging technology to drive positive change and are ready to take on new challenges, we welcome you to join us at Salesforce.,

As a skilled Salesforce Developer, you will lead the design, development, and deployment of customised solutions on the Salesforce.com platform to support critical business functions. Your expertise will be instrumental in architecting and implementing scalable Salesforce CPQ solutions to meet complex pricing, product configuration, and quoting needs. You will serve as a subject matter expert and technical advisor across Salesforce and Salesforce CPQ technologies, designing and building advanced customizations, flows, and logic to support quoting workflows, discount approvals, renewals, subscriptions, and billing integration. In this role, you will mentor junior developers and support cross-functional teams by promoting best practices in Salesforce development and deployment. Your responsibilities will also include designing and implementing robust integrations between Salesforce (including CPQ) and external systems using web services and APIs. You will conduct code reviews and enforce development standards to maintain code quality and performance while overseeing and continuously improving CI/CD pipelines and DevOps automation strategies. Additionally, you will provide strategic input and technical leadership in platform optimization, security, and scalability. Staying updated with Salesforce releases, especially those affecting CPQ, and assessing the impact of new features on current implementations will be crucial. Documenting detailed technical specifications and delivering clear communication to both technical and non-technical stakeholders will also be part of your responsibilities. To be successful in this role, you should possess a Bachelor's or Masters Degree in Computer Science, Engineering, Information Systems, or a related field. You should have at least 5 years of hands-on experience developing solutions on the Salesforce platform in enterprise environments and a minimum of 3 years of direct experience with Salesforce CPQ development. Holding certifications such as Salesforce Certified Platform Developer I, Salesforce Certified Platform Developer II, and Salesforce CPQ Specialist is required. Proficiency in Salesforce development tools and technologies including Apex, Visualforce, Lightning Web Components (LWC), as well as experience with web technologies and relational databases, is essential. Your proven expertise in Salesforce DevOps practices, including the use of Git, Jenkins, Jira, Copado, or Gearset for CI/CD, will be highly valued. Experience with Omnistudio and Experience Cloud is a plus. Strong analytical thinking, problem-solving, and communication skills are necessary for managing multiple priorities in a fast-paced, dynamic environment.,

As an experienced Salesforce CPQ Developer with expertise in Conga Composer, you will play a vital role in our team by implementing and enhancing Salesforce CPQ solutions. Your responsibilities will include designing, developing, and implementing end-to-end Salesforce CPQ solutions, configuring product bundles, pricing rules, and discount schedules, as well as integrating CPQ with other Salesforce modules and third-party systems. You will be expected to develop and maintain Conga Composer solutions for automated document generation, templates, and data integrations. Additionally, you will analyze business requirements and translate them into scalable CPQ solutions, provide technical guidance to stakeholders and junior team members, and participate in system testing, UAT, and deployment activities. The ideal candidate will possess a Bachelor's degree in Computer Science, Engineering, or a related field, along with 7-10 years of overall IT experience, with a minimum of 5 years on the Salesforce platform. You should have a minimum of 3-5 years of hands-on experience implementing Salesforce CPQ and strong expertise in Conga Composer for document generation and automation. Proficiency in Salesforce configuration, APEX, Visualforce, Lightning Components, and data model understanding is required. Experience with CPQ data migrations and integrations, managing client interactions, requirement gathering, and solution workshops independently are also essential skills for this role. Salesforce CPQ Specialist certification is preferred, and excellent problem-solving, communication, and interpersonal skills are necessary. Nice to have skills include experience with Conga Contracts or Conga CLM, knowledge of DocuSign or other e-signature integrations, and familiarity with Agile/Scrum methodologies. If you are looking to join a dynamic team and contribute your expertise in Salesforce CPQ and Conga Composer, we would love to hear from you.,

As a Salesforce Developer, your primary responsibility will be to develop and customize Salesforce applications using Apex, Visualforce, Lightning components, and other relevant technologies. You will collaborate with stakeholders and end-users to gather requirements, analyze business processes, and design scalable Salesforce solutions. Your role will also involve designing, developing, and maintaining custom objects, workflows, validation rules, process builders, and other Salesforce configuration elements. In addition, you will be responsible for implementing integrations between Salesforce and other systems using REST and SOAP APIs, performing data migrations, and ensuring data integrity within Salesforce. Thorough testing and debugging of Salesforce applications will be essential to ensure optimal performance and functionality. You will provide technical expertise and guidance to project teams, administrators, and end-users, staying up-to-date with the latest Salesforce releases and features to proactively suggest ways to leverage them in our organization. You should have a Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent work experience, with at least 5 years of proven experience as a Salesforce developer. A strong understanding of the Salesforce platform and its capabilities is required, along with solid experience in Salesforce development, including Apex, Visualforce, Lightning components, and Salesforce configuration. Knowledge of Salesforce integration patterns and experience working with REST and SOAP APIs is essential. Proficiency in web technologies such as HTML, CSS, JavaScript, and frameworks like AngularJS or React is a plus. Experience with Copado, Salesforce DX, and source control systems like Git is preferred. Salesforce certifications such as Salesforce Certified Platform Developer II and Salesforce Certified Platform Developer I are highly desirable. Familiarity with agile development methodologies and experience working in an agile environment is beneficial. Strong analytical and problem-solving skills are required, with the ability to translate complex business requirements into scalable technical solutions. Excellent communication and interpersonal skills are essential, enabling you to effectively collaborate with cross-functional teams and stakeholders. As a self-motivated individual, you should be able to work independently and efficiently manage multiple priorities in a fast-paced environment. Experience with Salesforce CPQ Specialist certification, working on Lightning Experience, CICD tools like Copado, and CLM applications like Conga and Revenue Applications like Revpro will be advantageous for this role.,

As an experienced Salesforce CPQ Developer with over 5 years of hands-on expertise, you will be responsible for implementing and customizing Salesforce CPQ solutions. Your strong background in Salesforce platform development and deep understanding of CPQ processes, data modeling, and system integration will be crucial in translating business requirements into scalable and efficient CPQ solutions to support complex quoting and pricing scenarios. Your key responsibilities will include designing, developing, and deploying customized Salesforce CPQ solutions using Apex, Visualforce, Lightning Web Components (LWC), and declarative tools. You will configure product rules, pricing rules, quote templates, and guided selling processes, as well as customize CPQ features like product bundling, discounting, approvals, and contract generation. Collaboration with stakeholders and business analysts to gather requirements and translate them into technical specifications will be essential. Furthermore, you will be expected to integrate Salesforce CPQ with external systems using APIs and middleware, troubleshoot, debug, and optimize existing CPQ implementations, and create and maintain documentation including solution designs, test cases, and training materials. Adherence to Salesforce best practices and security standards is paramount in this role. To qualify for this position, you should have a minimum of 7 years of Salesforce platform development experience and at least 5 years of experience specifically with Salesforce CPQ (SteelBrick). A strong understanding of Salesforce data model, workflows, process builder, flows, and approval processes is required, along with proficiency in Apex, SOQL, Lightning Components, and REST/SOAP APIs. Experience with CPQ-specific features such as product and price rules, product bundles and options, quote templates and document generation, advanced approvals, and guided selling is essential. Familiarity with version control systems (e.g., Git) and CI/CD pipelines, as well as Salesforce Platform Developer I certification, is necessary. Salesforce CPQ Specialist certification is preferred. Strong problem-solving and communication skills are crucial for success in this role. Preferred qualifications include experience with Salesforce Billing or Revenue Cloud, Agile methodologies, and tools like Jira or Azure DevOps, as well as prior experience in industries with complex pricing models such as SaaS, manufacturing, or telecom.,

3 to 5 years of experience to support and enhance Conga CPQ and ERP systems Should have Conga CPQ/CLM expertise. Serve as SME for Conga CPQ & ERP systems Perform system testing, validation and coordinate with business UAT testingResponsibilities: Design, develop & maintain Salesforce CPQ solutions using Apttus CPQ, Conga & CLM tools. Collaborate with cross-functional teams on quote-to-cash processes.

SFI Technical Architect : A technical architect (TA) designs the key technical components of the solution and helps direct Wipro technical resources to develop and deliver the project deliverables. The TA reduces the overall project technical risk by uncovering design issues early in the project life-cycle, shares implementation best practices, and recommends solution alternatives. Additional, the TA often conducts design/code reviews during major project milestones. Responsibilities: Hands-on experience with Omnistudio DataRaptor, Omnistudio FlexCards, Omnistudio OmniScript, SFIDX, Omnistudio Integration Procedures, Omnistudio CPQ. Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project. Serves as the technical expert on Wipro projects focused on Salesforce.com, SFI and the Force.com platform. Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. Provides mentoring and guidance to other team members, including offshore team members. Conducts business with the utmost professionalism including: Fulfils commitments consistently on-time and proactively escalates commitments that are in jeopardy. Responds promptly to requests and never allows queries to fall into a "black hole." Attends meetings on time, always. Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project. Familiar with project management fundamentals and fulfilling the project management role on projects. Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com, SFI and other custom solutions. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. Provides mentoring and guidance to other team members, including offshore team members. Serves as SFI subject matter expert. Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest. Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions. Required: Brings 12+ years project experience with packaged software or custom development implementations. Brings experience with CRM software (Salesforce, Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.), or Messaging and Collaboration software. Oversee technical decisions and activities of Appirio project teams including dividing up work, assigning to team members, and monitoring for quality. Understand platform limitations and design alternatives to work around limitations Ability to split time between many projects at once Identify when business requirements conflict with technical capabilities Provide constructive feedback to project teams Monitor technical deliverables for consistent quality as well as compliance with Appirio standards Partner with project managers to monitor project status and risk areas Perform the most advanced design and development tasks Bachelors Degree in Computer Science, Business or a related field 8+ years of experience in a hands-on technical leadership position Some SFI experience in Insurance cloud or SFI certification(s) 5+ years Salesforce development experience 3+ years' experience of working on deployment teams, ideally using Agile development techniques. Knowledge of ESM Package would be an added advantage. 1+ years SFI architecture experience in SFI Insurance cloud Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a technical presentation. Business operations and process experience in Insurance Sector Must be able to direct and drive development team 3+ Agile Methodology / SCRUM Framework Salesforce advanced administrator, advanced developer, or technical architect certifications highly preferred One or more current Salesforce.com certifications (developer, administrator, sales/service, TA, etc) Had to spent atleast a year as Technical Architecture in different projects. SFI Platform Developer/Consultant certification SFI CPQ certification or certification in either Salesforce CPQ or Apttus CPQ

Salesforce CPQ Senior Consultant Salesforce CPQ is one of the leading CPQ solution to implement a quoting solution for small and mid-size companies. Deloitte is a leader in implementing Salesforce CPQ solutions and looking for seasoned professionals to strengthen Salesforce CPQ capability. Work you’ll do Practitioners will integrate and learn from talented colleagues who have focused around core domains that we may not have had visibility into. Our move towards integrated solutions demands that everyone adopt a growth mindset and invest in expanding their understanding of what we bring to the marketplace. Practitioners will be able to develop skills in a Portfolio that represents the unification of the some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for their career development. The Team The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients. We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves. Our Commercial Excellence & Experience team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets. Professionals will serve our clients through the following types of work: Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption DigitalMix | an integrated set of platforms to enable business re-platforming Qualifications and Experience Required: E/B.Tech/MCA/MSC/MS Strong hands on Salesforce Configuration and Customization At least one end to end implementations experiences in Salesforce CPQ Cloud. Should have experience in installation and post install. Product setup (standalone/Bundle/Nested Bundle, rules, attributes, Guided selling). Should have experience in Product pricing setup (Pricing, Discount rules). Should have experience in Quote template (OOB, custom templates, multi-language templates). Should have experience in Advance approval (installations, post installation steps, quote level approval, quote line level approval, developed OOB and customized approval flow). Should have minimum 6 years of experience in Salesforce CPQ Cloud (Steelbrick) Preferred: Salesforce CPQ Specialist certification is preferred. Salesforce CPQ Billing & Order management. Strong Experience in Salesforce configuration, customization and Integration.

What You'll Do A billing manager with Zuora, Salesforce, and NetSuite experience oversees billing processes, manages systems like Zuora and NetSuite, and ensures seamless integration with Salesforce for Billing processes and other departments. We are looking for expertise in billing principles, subscription management, and revenue recognition, along with to lead teams and improve processes. What Your Responsibilities Will Be Job Responsibilities Billing Manager Billing Operations Management Oversee end-to-end billing, including invoice generation, validation, and posting. Ensure accurate billing using Salesforce CPQ & Billing. Process usage-based billing. Salesforce CPQ & Billing Configuration Manage billing triggers tied to quote/order lifecycle. Collaborate with Sales Ops on quote-to-cash workflows. Dispute & Escalation Handling Resolve billing disputes coordination with Customer Success and Support. Be a contact for internal and external billing escalations. Reporting and Reconciliation Produce billing and AR reports using Salesforce and other tools. Lead monthly reconciliation efforts. Process Improvement & Automation Identify inefficiencies and lead automation in CPQ-Billing processes. Recommend enhancements to reduce manual work. Team Leadership Manage and also mentor billing analysts. Set Service level agreements, track performance metrics, and align with business goals. Cross_functional Collaboration Partner with Sales, Legal, RevOps, and Engineering to improve quote-to-cash. Support system upgrades and new product launches affecting billing. Required Skills: Zuora: Good understanding and hands-on experience with Zuora Billing, Subscription Management, and Payments. Salesforce: Experience with Salesforce CPQ and Billing, including configuration, workflows, and integration with other systems. NetSuite: NetSuite's billing and financial modules. Billing Principles: 5+ years of experience with billing processes, revenue recognition, and accounting practices.Identify_ troubleshoot_ and resolve billing discrepancies and system-related issues. Project Management: Ability to manage billing-related projects and also plans. What You'll Need to be Successful A degree in business administration in finance. Experience 10+ in billing domain. Maintain attention to detail and support accuracy in financial tasks. Work with financial and numerical data. Manage daily responsibilities and task prioritisation with ease. When needed and on assigned tasks. Good command at verbally and in writing. You will report to Director. Open to work in shift- 5.00pm to 2.00 am (US/UK Shift) Subject to change observing the process need.

What You'll Do We are looking for an experienced Senior Manager, Salesforce CPQ to join our team. As a technical manager with a proven track record of implementing Salesforce and CPQ solutions, you will assure the success Avalara's quote-to-cash programs. You will lead a team of nine Salesforce PROS/CPQ developers and work with QA team to resolve issues that may raise. You'll influence and lead AvaTech mission to provide technology solutions that impact customer/employee experience, and company bottom line. You will report to Senior Manager, Business Technology. What Your Responsibilities Will Be Provide hands-on design and development skills to the buildout solutions using the legacy PROS CPQ tool and also catch up with the new Salesforce CPQ implementation. Ensure deliverables achieve technical requirements, are scalable, and position Avalara for growth. Manage and maintain a collaborative working relationship and deliver high-quality services. As a member of our AvaTech team, you will be an important driver of the advancement of our quote-to-cash solution - of which Salesforce PROS CPQ and Salesforce CPQ are cornerstones. You will manage a group of Salesforce PROS CPQ developers and delivery business solutions. You will use best practices, established and recommended, in building our scalable Quote-to-Cash solution You will help Translate functional specifications into technical requirements You will use your sound understanding of Data Structures, algorithms and database principles. What You'll Need to be Successful 5+ years managing a team of developers and QA Salesforce CPQ SME and experienced Salesforce developer with atleast 8 years of hands on experience in Apex, Visualforce, Lightning components along with the integration of AppExchange apps. Salesforce Platform Developer II certification and Advanced Admin or a Consultant certification required Experience with Product Catalog and Quote-to-Cash process Manage a team of QA developers to write test classes to ensure more than 95% code coverage Familiarity with Agile development methodology - working in sprints, grooming work. Working knowledge of compliance and release management processes Requires degree in related field (or equivalent experience) plus at least 5 years of related experience Experience working with Salesforce PROS CPQ tool would be great plus.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.