Salesforce Business Analyst

5 - 9 years

0 Lacs

Posted:17 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for working on the software fulfillment process within Salesforce and software provisioning system integrations, with a focus on the order-to-cash workflow. Your role as a Salesforce business analyst will require extensive hands-on experience in Salesforce business analysis. You must possess excellent functional and business analyst skills to ensure a seamless client interaction and effective collaboration with cross-functional teams. Collaboration with both Business and Development teams will be crucial in analyzing business requirements and transforming them into detailed requirement specification documents. You will closely work with the Middleware and Entitlement Systems team to deliver integrated solutions that meet global goals successfully. Your responsibilities will include analyzing business requirements related to the fulfillment process, suggesting improvements to business and system processes, designing, prototyping, building, documenting, and supporting solutions for Salesforce Order Management and Fulfillment capabilities. You will translate business requirements into detailed specifications, oversee build activities, create and maintain functional documentation, provide system administration support for customized Salesforce applications, and have a strong understanding of Salesforce Sales Cloud functionality and Salesforce CPQ. Experience with quote-to-order processes, including product setup, configuration, pricing, discounting, quote templates, WebServices, Process Builder, Workflows, Formulas, Flow, Assignment Rules, Advance Approvals, and integrations with Salesforce.com using REST/SOAP API's is essential. You should possess a Bachelor's degree in Computer Science, Business Management, or a related field, SFDC certification is preferred, and a minimum of 5 years of experience working on the Salesforce platform. Experience with fulfillment process implementations, middleware, and 3rd party integrations will be beneficial in this role. Your ability to adapt, proactively respond to changing project requirements and customer objectives, and maintain a strong customer focus with a problem-solving mindset will be essential for success in this position.,

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