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3.0 - 7.0 years

0 Lacs

chandigarh

On-site

As a Business Systems Analyst/Product Manager with at least 7 years of experience and a minimum of 3 years of hands-on experience supporting Salesforce CPQ, your role will involve the following key responsibilities: - Understand business requirements, write User Stories, conduct Sprint planning, backlog grooming, and collaborate with the development team for planning and solutioning. - Collaborate with other teams to grasp current and future requirements, propose solutions, and drive the transformation of business processes through technology. You will need to be an expert in Salesforce CPQ platform and Sales Cloud. - Facilitate the design, implementation, maintenance, and enhancement of the CPQ application along with other declarative aspects of the Salesforce platform. - Work with business domain leaders to establish a comprehensive Enterprise Application roadmap, ensuring alignment with business functions and emerging requirements. Translate the roadmap into an executional framework. - Lead the planning, prioritization, JIRA User stories, design, development, and deployment of new projects and system enhancements. - Partner with Business Systems Analysts and Product Managers in the US and offshore locations to drive collaborative work. - Support existing Salesforce CPQ and Billing solutions, troubleshoot issues, and implement enhancements. Contribute to strategic projects and new solutions in the Quote-to-Cash space. - Deliver Salesforce platform updates as a key member responsible for designing, developing, and releasing strategic projects. - Define standards, methods, and procedures for testing and evaluating applications and software precision and reliability. - Ensure well-managed Application Development initiatives and projects that meet expectations in functionality, timeliness, and cost. - Cultivate a culture of transparency, purpose, clear accountabilities, and metrics within the team, fostering innovation and challenging existing paradigms. In terms of qualifications and skills required for this role: Professional Experience/Qualifications: - Successfully led the development and delivery of complex business technology solutions that achieved or surpassed business goals. - Experience in developing and supporting mission-critical applications for cloud or virtualized environments. - Deep knowledge of system architecture, technical design, and system and software development technology. Required Skills/Experiences: - 6+ years of IT experience with a Bachelor's degree in Computer Science, MIS, computer engineering, or equivalent technical degree. - 3+ years of experience as a business analyst/product manager supporting the Salesforce CPQ platform. - Proficiency in Salesforce.com product suite, including CPQ, Sales Cloud, Service Cloud, FSL, Community Cloud, and the AppExchange. - Managing application development at scale using Agile, Scrum, and DevOps methodologies. - Strong expertise in core SaaS principles related to product setup, configuration, pricing, quoting, subscription management, billing, and revenue recognition. - Excellent communication skills, both written and verbal, with the ability to communicate technical concepts in business terms. - Passion for innovation and leveraging technology to create business value. Preferred Skills/Experiences: - Project Management experience. - CPQ Specialist certification is a significant advantage. - Salesforce Admin Certification (201) and Salesforce Certified Sales Cloud Consultant are preferred.,

Posted 4 days ago

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for working on the software fulfillment process within Salesforce and software provisioning system integrations, with a focus on the order-to-cash workflow. Your role as a Salesforce business analyst will require extensive hands-on experience in Salesforce business analysis. You must possess excellent functional and business analyst skills to ensure a seamless client interaction and effective collaboration with cross-functional teams. Collaboration with both Business and Development teams will be crucial in analyzing business requirements and transforming them into detailed requirement specification documents. You will closely work with the Middleware and Entitlement Systems team to deliver integrated solutions that meet global goals successfully. Your responsibilities will include analyzing business requirements related to the fulfillment process, suggesting improvements to business and system processes, designing, prototyping, building, documenting, and supporting solutions for Salesforce Order Management and Fulfillment capabilities. You will translate business requirements into detailed specifications, oversee build activities, create and maintain functional documentation, provide system administration support for customized Salesforce applications, and have a strong understanding of Salesforce Sales Cloud functionality and Salesforce CPQ. Experience with quote-to-order processes, including product setup, configuration, pricing, discounting, quote templates, WebServices, Process Builder, Workflows, Formulas, Flow, Assignment Rules, Advance Approvals, and integrations with Salesforce.com using REST/SOAP API's is essential. You should possess a Bachelor's degree in Computer Science, Business Management, or a related field, SFDC certification is preferred, and a minimum of 5 years of experience working on the Salesforce platform. Experience with fulfillment process implementations, middleware, and 3rd party integrations will be beneficial in this role. Your ability to adapt, proactively respond to changing project requirements and customer objectives, and maintain a strong customer focus with a problem-solving mindset will be essential for success in this position.,

Posted 6 days ago

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2.0 - 6.0 years

0 Lacs

surat, gujarat

On-site

You will be responsible for identifying and pursuing new business opportunities through outbound calls, emails, and networking. Developing and maintaining a strong sales pipeline will be crucial, along with negotiating pricing and contracts with prospective clients. Providing training and onboarding support for new customers and acting as the primary point of contact for existing clients to ensure timely resolution of technical or service-related issues will also be part of your role. Assisting clients with product setup, testing, and implementation, ensuring timely follow-ups, and maintaining high customer satisfaction levels will be essential. You will troubleshoot and resolve customer queries while working closely with the product and development teams. Keeping accurate records of customer interactions using CRM tools will also be required. The company is a group of web developers specializing in creating websites on various platforms according to client requirements. They thrive on accepting challenges to simplify business problems and focus primarily on web development and web designing. The team excels in website design, providing professional websites with excellent UI for organizations.,

Posted 1 month ago

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1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

Apple Retail is a place where the best of Apple comes together to provide an only-at-Apple experience. In this role, you will have the opportunity to help people do what they love by fostering a learning environment for customers. As a Creative, you will assist customers in setting up their products and connecting their interests to the Apple ecosystem. By conducting engaging Today at Apple sessions and events, you will use your knowledge and interpersonal skills to inspire customers to discover, own, and love Apple products. Your responsibilities will include delivering Today at Apple sessions to encourage strong customer participation and generate excitement for Apple products and services. You will create interactive customer experiences to help individuals maximize their use of the Apple ecosystem and recommend solutions that meet customer needs. Supporting customers in setting up their devices and demonstrating familiarity with internal support resources will also be part of your role. To be successful in this position, you should be available to work a flexible schedule based on business needs, including nights, weekends, and public holidays. Retail or sales experience is preferred, but not required. Preferred qualifications include experience with teaching or public presentations, adaptability to various audience needs, understanding the benefits of the Apple ecosystem, and the ability to work effectively in a team environment. Strong organizational skills, the ability to balance multiple priorities, and a commitment to creating an inclusive and diverse environment are also essential. If you are passionate about technology, enjoy working in a fast-paced environment, and excel at engaging with customers, we encourage you to apply by submitting your CV. Join us at Apple Retail and be part of a team that values inclusion, diversity, and the opportunity to help others make the most of their Apple products.,

Posted 2 months ago

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