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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA, and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds - game-changers, innovators, culture-lovers, and humankind. We invite discovery and debate and recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Salesforce Administrator is responsible for leading the ongoing development of our Salesforce deployment. This role works in partnership with functional leaders, cross-functional teams, and SMEs to identify, develop, and deploy new business processes. This role executes on day-to-day configuration, support, maintenance, and improvement of our Customer Relationship Management (CRM) platform. Essential Duties and Responsibilities: - Provides support to the Business Applications team, with a high attention to detail. - Researches, analyzes, and documents findings. - May influence others within the Information Technology team through the explanation of facts, policies, and practices. - Serves as primary system administrator for the Salesforce environment. - Handles all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks. - Completes regular internal system audits and prepares for upgrades. - Manages Salesforce data feeds and other integrations. - Coordinates the evaluation, scope, and completion of new development requests. - Works with our institutional management team to establish suitable processes to support administrative, development, and change management activities. - Assists in training of new users and grows the Salesforce skill set across the organization. - Acts as the liaison between users, vendors, and the application development teams. - Works independently with members of the user community to define and document development requirements. - Assesses the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes. - Evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs. Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements include the following: - Ability to work independently on projects and processes with general supervision. - Practical knowledge of applicable work area. - Ability to adapt and understand new technology/processes as per business requirement. - Excellent project management skills and a positive attitude. - Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards. - Creative and analytical thinker with strong problem-solving skills. - Exceptional verbal and written communication skills. - Proven ability to design and implement new processes and facilitate user adoption. - Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. - Strong understanding of Salesforce best practices and functionality. - Strong data management abilities. - Ability to successfully drive projects to completion. - Ability to understand and articulate complex requirements. Educational/Vocational/Previous Experience Recommendations: - Bachelors degree in related field or equivalent work experience. - 5+ years of related experience. - Preferred working experience in Salesforce CPQ. - Salesforce Admin Certification (ADM201 and ADM211). - Preferred: Certifications/Credentials in Sales Cloud (e.g. CPQ specialist), Service Cloud, and/or Developer. Working Conditions: Hybrid / Remote.,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

About Amagi Amagi collaborates with 800+ content brands globally, delivering 5000+ channels across 150+ countries. With a stronghold in managing programmatic ad opportunities exceeding 50 billion, Amagi boasts deep technical integration with 150+ Free Ad-supported Streaming TV (FAST) services. By serving as a primary ad platform for the FAST industry segment, Amagi stands as one of the largest tech providers in this domain. The company has established its presence in key cities such as New York, Los Angeles, London, Paris, Singapore, Seoul, and Sydney. Additionally, innovation centers in Bangalore, Zagreb, and Lodz, along with a global media monitoring center in New Delhi, contribute to Amagi's global footprint. As one of the highest valued mediatech companies worldwide, Amagi's investors include acclaimed names such as Accel, Norwest Venture Partners, General Atlantic, Premji Invest, Avataar Ventures, and Nadathur Holdings. Today, Amagi stands as the fastest growing media and entertainment technology company globally. Established in 2008, Amagi is a prominent leader in cloud-based products and solutions for broadcast and connected TV. The companys cloud-based platforms support various functionalities, including broadcast-quality linear channel production, channel distribution to Free Ad-Supported Streaming TV platforms, live orchestration for sports and news, OTT server-side ad insertion, and monetization analytics, alongside cost-effective disaster recovery solutions. Amagi's identity and mission embody the essence of freedom, as the company embarks on a remarkable mission to establish the world's top media technology business grounded in goodness. The commitment to autonomy resonates through a shared connection driven by a compelling purpose, with the Amagi way illuminating the path forward. The pursuit aims to harmoniously blend individual freedom with collective purpose, shaping a distinct and transformative journey that sets Amagi apart in the realm of media technology. About the Role We are in search of an experienced and highly skilled Senior Salesforce Developer with 8-10 years of hands-on experience in Salesforce development and architecture. The ideal candidate will possess profound expertise in Salesforce CPQ (Configure, Price, Quote) and Salesforce Billing, coupled with a robust understanding of the end-to-end quote-to-cash (QTC) process. This pivotal role will involve implementing and optimizing scalable Salesforce solutions to cater to the requirements of Sales, Revenue Operations, and Finance teams. Location: Bangalore Employment Type: Full-Time Experience Level: 8-10 Years Work Mode: On-Site (5 days/Week) Responsibilities Design, develop, and deploy scalable and maintainable Salesforce solutions with a strong emphasis on CPQ and Billing modules. Customize and configure Salesforce CPQ features, encompassing product rules, pricing logic, quote templates, and approval workflows. Implement and oversee Salesforce Billing components, including invoice generation, usage-based billing, revenue recognition, and ERP system integration. Collaborate with diverse stakeholders (Sales, Customer Success, Finance, Legal) to collect requirements and translate them into technical solutions. Develop APEX classes, Lightning components, Flows, and custom integrations with third-party systems. Ensure data integrity and consistency across Salesforce and integrated applications. Provide continuous maintenance, support, and enhancement of existing Salesforce implementations. Maintain updated technical documentation and ensure compliance with best practices and standards. Participate in code reviews, design reviews, and system architecture discussions. Qualifications 8-10 years of experience working on the Salesforce platform. Specialized experience of 4+ years in Salesforce CPQ (Steelbrick) and Salesforce Billing. Proficient in Apex, Visualforce, Lightning Components (Aura/LWC), and SOQL programming. Skillful in developing and customizing Salesforce Flows and Process Builder. In-depth understanding of quote-to-cash processes and SaaS subscription models. Experience in integrating Salesforce with external systems using REST/SOAP APIs, middleware tools (e.g., MuleSoft, Boomi), or custom connectors. Demonstrated ability to work independently and deliver end-to-end technical solutions. Preferred Skills Possession of Salesforce certifications such as CPQ Specialist, Platform Developer I/II, or Salesforce Billing Specialist. Familiarity with Salesforce Revenue Cloud. Experience in B2B SaaS environments. Exposure to Agile methodologies and DevOps tooling (e.g., Git, CI/CD, SFDX). What we offer Opportunity to work on high-impact business systems initiatives. Dynamic and collaborative work environment with cross-functional teams. Career growth and professional development support. Equal Opportunity Statement We are committed to diversity and inclusivity.,

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2.0 - 7.0 years

4 - 8 Lacs

Pune

Hybrid

General Summary: The Conga Administrator will be responsible for maintaining and building enhancements for Conga Contract Lifecycle Management (CLM), CongaSign, and Salesforce CPQ. This role will be responsible for configuring and managing Conga CLM and CongaSign functionalities, providing expert knowledge and guidance, and ensuring the seamless integration of these solutions within our Salesforce environment. This will be working with crossfunctional teams to ensure the smooth running of the system and working the Salesforce CPQ to help enable a streamlined solution for quoting. Essential Duties and Responsibilities: Provides support to the business team, with a high attention to detail? Researches, analyzes, and documents findings? May influence others within the team through the explanation of facts, policies, and practices.? Configure and manage Conga CLM functionalities, including contract creation, negotiation, and lifecyclemanagement.? Provide expertise in best practices for CLM administration and identify opportunities for optimization.? Troubleshoot and resolve issues related to Conga CLM, CongaSign, and Salesforce integrations.? Collaborate with cross-functional teams to gather requirements and implement solutions that meetbusiness needs.? Conduct training sessions for end-users and provide ongoing support and documentation.? Stay up-to-date with the latest Conga CLM features and enhancements.? Administer CongaSign functionalities, ensuring secure and efficient electronic signature processes.? Assist in build out for Salesforce CPQ and advanced approvals in order to support the business.? Perform regular audits of Conga-related metadata and usage for compliance and optimization? Monitor Conga product releases and ensure compatibility and feature adoption Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proficiency in CongaSign administration, including electronic signature workflows and security protocols.? Excellent problem-solving skills and the ability to troubleshoot complex issues.? Strong communication and interpersonal skills, with the ability to work effectively with cross-functionalteams.? Salesforce Administrator and CPQ Specialist certifications are a plus.? Experience with other Salesforce applications and integrations.? Knowledge of Apex, Visualforce, and Lightning components.? Familiarity with Agile methodologies and project management tools. Educational/Vocational/Previous Experience Recommendations: Bachelors degree in related field or equivalent business experience? 2+ years of relevant experience? Salesforce.com Admin (ADM201 and ADM211) certified? Experience with data loader tools (configuring and utilizing)? Preferred: Sales Cloud, Service Cloud and Developer certifications.

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5.0 - 10.0 years

4 - 8 Lacs

Mumbai, Pune, Bengaluru

Hybrid

General Summary: The Salesforce Administrator is responsible for leading the ongoing development of our Salesforce deployment. This role works in partnership with functional leaders, cross-functional teams, and SMEs to identify, develop, and deploy new business processes. This role executes on day-to-day configuration, support, maintenance, and improvement of our Customer Relationship Management (CRM) platform. Essential Duties and Responsibilities: Provides support to the Business Applications team, with a high attention to detail Researches, analyzes, and documents findings May influence others within the Information Technology team through the explanation of facts, policies, and practices Serves as primary system administrator for the Salesforce environment Handles all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks Completes regular internal system audits and prepares for upgrades Manages Salesforce data feeds and other integrations Coordinates the evaluation, scope, and completion of new development requests Works with our institutional management team to establish suitable processes to support administrative, development, and change management activities Assists in training of new users and grows the Salesforce skill set across the organization Effectively acts as the liaison between our users, vendors, and the application development teams Works independently with members of the user community to define and document development requirements Assesses the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes Evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work independently on projects and processes with general supervision Practical knowledge of applicable work area Ability to situationally adapt and understand new technology/processes as per business requirement Excellent project management skills and a positive attitude Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Creative and analytical thinker with strong problem-solving skills Must demonstrate exceptional verbal and written communication skills, with the ability to communicate effectively at all levels of the organization Proven ability to design and implement new processes and facilitate user adoption Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Strong understanding of Salesforce best practices and functionality Strong data management abilities Ability to successfully drive projects to completion Ability to understand and articulate complex requirements Educational/Vocational/Previous Experience Recommendations: Bachelors degree in related field or equivalent work experience 5+ years of related experience Preferred working experience in Salesforce CPQ Salesforce Admin Certification (ADM201 and ADM211) Preferred: Certifications /Credentials in Sales Cloud (e.g. CPQ specialist), Service Cloud, and/or Developer

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5.0 - 8.0 years

7 - 10 Lacs

Pune

Work from Office

A Vlocity Technical Lead provides day to day management of the implementation of the solution, decomposition and assessment of the readiness of user stories, and helps direct Appirio technical resources in the development of technical components of that solution She/he will also assist the Appirio Technical Architect, in addition the Technical Lead reduces the overall project technical risk. The Technical Lead is responsible for early identification of issues and gaps by uncovering those gaps in user stories, in skill sets of the development team and keeping key project staff informed of this information. The Technical Lead is responsible for the teams adherence to the Appirio Vlocity Development Guidelines. This is a hands-on role that requires technical experience and abilities with Vlocity, Experience with Salesforce and middleware solutions such as Mulesoft. Responsibilities Hands-on experience with Vlocity DataRaptor, Vlocity Cards, Vlocity OmniScript, VlocityDX, Vlocity Integration Procedures, Vlocity OM and OM+. Certification in a Vlocity supported industry is necessary Vlocity CLM is a plus but not required. Hands-on design and development of Lightning Web Components. Understand performance impacts of design decisions. Coaches and supports developing the teams Vlocity skills. Accurately estimates the time required for yourself or others to complete particular assignments. Responsible for reviewing and determining the readiness of user stories. Decomposition of the user stories in sprints with the developer undertaking the development task Education and Required Experienc Bachelor's degree in Computer Science, Engineering, Business or equivalent combination of education and experience 4+ years of experience in a hands-on technical leadership position 3+ years of software development, Salesforce development experience preferred 1+ years of Vlocity project experience as Technical Lead Vlocity Platform Developer certification Vlocity CPQ certification or certification in either Salesforce CPQ or Apttus CPQ Vlocity OM certification is highly preferred. Familiarity with Salesforce technologies or comparable experience in HTML, JavaScript, Java, relational databases, SQL, ETL tools, etc. Able to travel up to 40-60% One or more current Salesforce certifications (Platform Developer 1 or 2, App Builder, Administrator/Advanced Administrator, Sales/Service Cloud) preferred Not eligible for Visa sponsorship We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. To be based in Europe, German speaking is preferred Mandatory Skills: Salesforce Industries Vlocity Experience: 5-8 Years

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4.0 - 8.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Salesforce CPQ/RLM Consultant, your primary responsibility will be to collaborate with clients to comprehend their unique business challenges related to quoting, pricing, and the quote-to-cash process. Your role will involve translating these requirements into robust CPQ/RLM and Billing solutions by developing and implementing complex customizations using Apex, Visualforce, and Salesforce Lightning. It will be crucial to ensure seamless integration between CPQ, RLM, Billing, and existing systems. In addition to your technical responsibilities, you will also serve as a trusted advisor, offering guidance to stakeholders and mentoring junior team members on best practices and the latest advancements in CPQ/RLM and Billing. You will be actively involved in all stages of the project lifecycle, from requirements gathering to testing, deployment, and ongoing support for CPQ, RLM, and Billing solutions. To excel in this role, you should have a minimum of 4 years of hands-on experience with Salesforce CPQ/RLM implementations, demonstrating a successful track record in complex environments. Possessing Salesforce Billing experience is essential for this position. Holding a valid Salesforce CPQ Specialist or Consultant certification (or equivalent) is a requirement, along with a deep understanding of Salesforce Billing functionality. Your technical proficiency should include expertise in Salesforce CPQ/RLM configuration, product rules, pricing methodologies (such as product bundling), discounting, quote generation, and approval workflows. A strong grasp of business processes, particularly the quote-to-cash flow, and how CPQ/RLM and Billing solutions can enhance the sales cycle and revenue recognition is essential. Excellent communication skills, both written and verbal, are key to this role. You should be capable of articulating technical concepts to audiences with varying levels of technical expertise. Collaborating effectively with cross-functional teams to ensure smooth data flow and optimal system performance across CPQ, RLM, and Billing will be a critical aspect of your responsibilities.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

The role involves designing and developing Salesforce CPQ solutions in alignment with business requirements. You will collaborate closely with stakeholders to customize and configure Salesforce CPQ, ensuring it meets the specific pricing, discounting, product configuration, and approval processes needed by the business. Integration of Salesforce CPQ with other Salesforce clouds and third-party systems will also be a key responsibility. Your role will require working closely with business teams to gather requirements and deliver scalable solutions efficiently. Troubleshooting and resolving CPQ-related issues, as well as implementing enhancements and continuous improvements to existing Salesforce CPQ systems, will be part of your responsibilities. Ensuring compliance with Salesforce best practices, coding standards, and security guidelines is essential for all solutions developed. The ideal candidate should have at least 5 years of experience in Salesforce, with a minimum of 3 years in a relevant role. The salary offered is competitive and in line with industry standards. The start date for this position is immediate. The job location can be either at the Pune office or at client locations in Pune, Hyderabad, or Bangalore. Candidates with any graduate qualification are welcome to apply for this role.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

You are a detail-oriented and experienced Salesforce CPQ and Order Processing Specialist who will be joining ZeroFox's team in India. Your primary responsibility will be to support the sales team by creating accurate quotes in Salesforce CPQ and ensuring the precision of customer-signed orders before moving them to closed won status in Salesforce. Your role is crucial in maintaining smooth operations and requires a strong understanding of Salesforce CPQ, order processing, and exceptional attention to detail. Your key responsibilities will include: Quote Creation in Salesforce CPQ: - Collaborate with the sales team to generate precise and timely quotes utilizing Salesforce CPQ. - Customize product configurations, pricing, and discounts in alignment with customer needs and company policies. - Verify that all quotes comply with internal guidelines and standards before submission. Order Processing: - Review and validate customer-signed orders to confirm the presence of all required information and approvals. - Accurately transition orders to "Closed Won" status in Salesforce, ensuring all documentation is comprehensive. - Work closely with finance and legal teams to address any discrepancies or missing information before final order processing. Salesforce Administration: - Maintain accurate records in Salesforce, ensuring that all quotes and orders are current and compliant. - Assist in resolving issues related to Salesforce CPQ and order processing. - Provide continuous support to the sales team for any CPQ-related inquiries or training requirements. Reporting and Analysis: - Generate and analyze reports on quote creation, order processing timelines, and order accuracy. - Offer insights and recommendations to enhance the efficiency and accuracy of the quoting and order processing functions. Required Qualifications And Skills: - Bachelor's degree in Business, Information Technology, or a related field. - 2+ years of experience with Salesforce CPQ and order processing. - Strong understanding of Salesforce CRM, particularly in CPQ and Sales Cloud. - Detail-oriented with robust organizational and time management abilities. - Excellent communication skills and the capacity to collaborate effectively with cross-functional teams. - Ability to work independently and manage multiple tasks concurrently in a fast-paced setting. Desired Qualifications And Skills: - Salesforce CPQ Specialist certification. - Previous experience in a sales operations or sales support role. - Familiarity with billing, invoicing, and contract management processes.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

ZeroFox is currently seeking a detail-oriented and experienced Team Lead to join our team in India as a Salesforce CPQ and Order Processing Specialist. In this role, you will play a crucial part in supporting our sales team by managing quote creation in Salesforce CPQ and ensuring the accuracy of customer-signed orders before processing them to closed won in Salesforce. The ideal candidate will possess a strong understanding of Salesforce CPQ, order processing, and a keen eye for detail to facilitate smooth operations. As a Team Lead, your responsibilities will include: - Assisting the sales team in generating accurate and timely quotes using Salesforce CPQ. - Customizing product configurations, pricing, and discounts in alignment with customer requirements and company policies. - Ensuring all quotes adhere to internal guidelines and compliance standards before submission. - Reviewing and verifying customer-signed orders to ensure all necessary information and approvals are in place. - Accurately moving orders to "Closed Won" status in Salesforce, ensuring all documentation is complete. - Collaborating with the finance and legal teams to address any discrepancies or missing information before final order processing. - Maintaining accurate records in Salesforce, ensuring all quotes and orders are up-to-date and compliant. - Assisting in troubleshooting and resolving issues related to Salesforce CPQ and order processing. - Providing ongoing support to the sales team for any CPQ-related queries or training needs. - Generating and analyzing reports on quote creation, order processing timelines, and order accuracy. - Offering insights and recommendations to enhance the efficiency and accuracy of the quoting and order processing functions. Qualifications and Skills: - Bachelor's degree in Business, Information Technology, or a related field. - 5+ years of experience with Salesforce CPQ and order processing. - Strong understanding of Salesforce CRM, particularly in the areas of CPQ and Sales Cloud. - Detail-oriented with strong organizational and time management skills. - Excellent communication skills and the ability to work effectively with cross-functional teams. - Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment. Desired Qualifications and Skills: - Salesforce CPQ Specialist certification. - Experience in a sales operations or sales support role. - Familiarity with billing, invoicing, and contract management processes.,

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6.0 - 11.0 years

15 - 18 Lacs

Bengaluru

Remote

JD for Salesforce CPQ Developer position. Remote Should have hands-on experience with Salesforce CPQ development, Salesforce platform and lightning components development. Should have ability to create necessary technical documentation including high level systems design, low level systems design, system landscape, entity relationship diagrams, configuration workbooks, and other deliverables for salesforce implementations 5 or more years of experience with Salesforce CPQ. Experience in Salesforce Cloud, Q2C process. Experience with at least two full implementations of Salesforce CPQ Knowledge of security and governance (profiles, permission sets, data visibility, sharing settings ) Experience with the Life Cycle of Development including Salesforce Deployment/Packaging using Metadata API, ChangeSet and code coverage Experience with Salesforce Portal (Community portal) and is required Proficiency in Salesforce platform concepts and development (Apex & Javascript languages, controllers, triggers, configuration, LWC, salesforce flows, batch processes, Lightning, SOQL, REST APIs and web service s) Knowledge of web technologies like HTML, CSS, JavaScript, and REST APIs Strong understanding of the Salesforce ecosystem, architecture, and data models Needs to have a strong communication and collaboration skills

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5.0 - 10.0 years

0 Lacs

kolkata, west bengal

On-site

As the Solution Architect for Salesforce CPQ at RSM, you will have the opportunity to work with a dynamic team that is dedicated to delivering exceptional professional services to the middle market globally. RSM's purpose is to instill confidence in a world of change, empowering clients and individuals to reach their full potential. With a workforce of over 15,000 employees in the U.S., Canada, and a global presence in 120 countries, RSM focuses on providing audit, tax, and consulting services to drive economic growth and understanding. Your role will involve serving as a subject matter expert on Salesforce Configure, Price, Quote projects, overseeing client delivery, proposals, new business opportunities, and knowledge management. You will collaborate with key decision-makers and company owners to understand their challenges and provide well-architected solutions that leverage the Salesforce platform effectively. Key Responsibilities: - Deliver as an individual contributor and lead a team of Business Analysts, Consultants, Developers, or Solution Architects in various projects. - Collaborate with Business Analysts to capture and understand client business requirements and recommend best practices. - Translate business requirements into well-architected solutions on the Salesforce platform, taking ownership of the solution design and project delivery. - Lead technical design sessions, estimate user stories, and develop technical solution documentation aligned with business objectives. - Demonstrate Salesforce CPQ expertise and educate clients on best practices while ensuring adherence across the implementation team. - Assist in creating best practice assets and accelerators in Lead-to-Cash/Quote-to-Cash processes. - Provide Salesforce CPQ expertise during sales efforts and stay updated on new product releases and capabilities from Salesforce. - Coach and mentor junior resources while maintaining responsibility for configuration and development on Salesforce projects. Qualifications: - 7-10 years of overall experience with at least 5 years of hands-on Salesforce CPQ experience and 2+ years in leading Salesforce CPQ project implementations as a Solution Architect. - Strong communication and interpersonal skills, ability to manage tasks and drive issues to resolution. - Hold Salesforce CPQ Specialist and Salesforce Certified Administrator certifications; experience with Salesforce Revenue Cloud is a plus. - Proficiency in Agile methodologies and administering comprehensive training to end-users and CPQ admin users. - Preferred certifications include Revenue Cloud Accredited Professional, Community Cloud Consultant, Sales Cloud Consultant, and more. If you are looking for a challenging yet rewarding role where you can make a real impact, RSM offers a competitive benefits package and a supportive work environment that encourages personal and professional growth. Join us and be part of a team that values diversity, innovation, and excellence in client service. Apply now and discover the endless opportunities at RSM.,

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6.0 - 11.0 years

10 - 20 Lacs

Mumbai

Work from Office

Job Title: Salesforce Support Lead Experience: 6+ Years Location: Mumbai (WFO) Notice Period: Immediate to 30 Days Job Summary: We are seeking a skilled and experienced Salesforce Support Lead with over 6 years of hands-on experience in Salesforce development, administration, and production support. The ideal candidate will be proficient in SOQL, debugging, backend query handling, and have a strong background in both technical and functional aspects of the Salesforce platform. Leadership experience in managing a small team and effectively handling support tickets is a must. Key Responsibilities: Lead and manage the Salesforce support function, ensuring timely resolution of production issues and service requests. Handle day-to-day ticket triaging, analysis, and resolution , ensuring SLAs are met. Perform SOQL queries , data analysis, and troubleshooting directly from the backend as needed. Conduct root cause analysis and implement long-term fixes to recurring issues. Collaborate with cross-functional teams to gather requirements and deliver both administrative and development tasks. Debug and resolve code-related issues across Apex, Visualforce, and Lightning components. Maintain and optimize Salesforce configurations including objects, fields, workflows, process builders, validation rules, etc. Ensure data integrity , security, and compliance within the Salesforce environment. Mentor junior team members and provide guidance on best practices in support and development. Prepare and maintain technical documentation and support SOPs. Required Skills & Qualifications: Minimum 6 years of experience in Salesforce development and administration. Strong command of SOQL , Apex debugging, and production issue analysis. Experience in handling support tickets and resolving queries from the backend. Proven experience in both Salesforce development and admin functions. Excellent problem-solving skills and ability to work in a fast-paced environment. Strong communication and coordination skills to work with internal teams and stakeholders. Prior experience in leading or mentoring a small team. Salesforce Administrator or Developer certification is a plus. Interested candidates kindly send resume on shubham.chaudhari@kriosispl.com

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3.0 - 7.0 years

13 - 23 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

Hybrid

Job Discription: Keep expertise in Quote-to-Cash / CRM-to-ERP business cycles. Hands-on experience in Oracle CPQ for: Product Configuration, Rules, Commerce Process Pricing Setup, BOM, Price Book setup Advanced BML queries and formulas Document Designer and Report creation Experience with ATO / PTO model configurations and ERP fulfillment system integrations. Integration experience with Salesforce / Oracle Sales Cloud (OSC) / other CRM systems. Understanding of ABO (Attribute-Based Ordering) functionality. Minimum of 2 full-cycle CPQ implementations. Experience working with OnshoreOffshore delivery models. Ability to effectively interact with customers, gather requirements, and resolve issues. Technical Skills: Proficiency in HTML, XML, Java, JavaScript, JSON, AJAX, SOAP-based Web Services. Ability to write BML (BigMachines Language) for complex configurations. Experience with Document Designer using XSL snippets. Install and customize ABO packages. Develop Web Service integrations between CPQ, ERP, and CRM systems. Strong technical design, documentation, and specification creation skills.

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be a dedicated Renewal Desk Representative responsible for maintaining strong customer relationships and driving recurring revenue by managing the end-to-end renewal process. In this role, you will own a renewal quota, work directly with customers, and ensure seamless contract renewals. Success in this position requires familiarity with Salesforce CPQ. Your key responsibilities will include managing a portfolio of customer accounts, owning the renewal process to meet or exceed the assigned renewal quota, and proactively engaging with customers to ensure timely renewals and high retention rates. You will build strong relationships with customers, act as the primary point of contact for renewal discussions, and utilize Salesforce CPQ to generate, update, and manage renewal quotes with accuracy. Additionally, you will track and monitor upcoming renewals using Salesforce and collaborate with internal teams such as Sales, Account Management, and Customer Success to ensure a smooth renewal process. Reporting and metrics will be crucial, as you will maintain accurate renewal forecasts, pipeline updates, and provide insights on customer trends and renewal performance metrics. To be successful in this role, you should have at least 2 years of experience in a customer-facing role, preferably in renewals, sales, or account management. Prior experience managing a quota or revenue target is essential. Proficiency in Salesforce and Salesforce CPQ is required, along with a strong understanding of subscription-based contracts, pricing, and renewal processes. Soft skills such as excellent communication, negotiation, and interpersonal skills are important, as well as strong problem-solving abilities and attention to detail. You should be able to manage multiple priorities and meet deadlines in a fast-paced environment. Preferred qualifications include experience in a SaaS or subscription-based business model and knowledge of upselling and cross-selling strategies. In return, you can expect competitive compensation, a community-driven culture with employee events, generous time off, best-in-class benefits, a fun, modern workspace, and a respectful and nourishing work environment where every opinion is heard, and everyone is encouraged to be an active part of the organizational culture.,

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15.0 - 20.0 years

4 - 8 Lacs

Pune

Work from Office

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce Lightning Web Components Good to have skills : Salesforce Development, Salesforce CPQ, Salesforce Lightning Aura ComponentsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your typical day will involve collaborating with team members to ensure the successful implementation of enhancements and maintenance tasks, while also focusing on the development of new features to meet client needs. You will be responsible for troubleshooting issues and providing solutions, ensuring that the application functions optimally and meets the highest standards of quality and performance. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement.- Mentor junior team members to help them develop their skills and grow within the organization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Good To Have Skills: Experience with Salesforce Development, Salesforce CPQ, Salesforce Lightning Aura Components.- Strong understanding of web development principles and best practices.- Experience with JavaScript frameworks and libraries.- Familiarity with Agile development methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

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4.0 - 8.0 years

0 Lacs

faridabad, haryana

On-site

Vlocity Developer (Salesforce Industries) CPQ Experience Preferred Locations: Noida, Meerut, Pune, Bangalore, Faridabad Salary: Up to 14-15 LPA Experience: 3.5+ years Joining: Immediate joiners preferred Role Overview We are looking for a skilled Vlocity Developer with expertise in Salesforce Industries to design, develop, and implement Vlocity solutions. Hands-on experience with CPQ (4-5 months minimum) is preferred. Key Responsibilities Develop & customize Vlocity solutions on the Salesforce platform Configure and optimize Vlocity OmniScript, Integration Procedures, DataRaptors, and Templates Work closely with stakeholders to gather and translate business requirements into technical solutions Integrate Vlocity with third-party systems using REST, SOAP, and other integration methods Collaborate with Salesforce developers for seamless platform integration Troubleshoot, debug, and optimize Vlocity applications Participate in code reviews and ensure compliance with best practices Maintain technical documentation for custom configurations Required Skills & Experience 3+ years of hands-on Vlocity development experience (Salesforce Industries) Proficiency in OmniScript, Integration Procedures, DataRaptors, and Vlocity Templates Strong knowledge of the Salesforce platform (Apex, Visualforce, Lightning, SOQL) Experience in Salesforce configuration, customizations, and integrations Working knowledge of Salesforce CPQ (preferred) Familiarity with web services (REST, SOAP) & integration patterns Strong problem-solving & troubleshooting skills Experience with Agile development methodologies Excellent communication & collaboration skills Skills: integration,salesforce platform,lightning,vlocity templates,salesforce integrations,visualforce,communication,code,dataraptors,skills,problem-solving,soap,salesforce configuration,omniscript,salesforce industries,salesforce customizations,integration procedures,soql,business requirements,collaboration,rest,vlocity development,agile development methodologies,agile,apex,salesforce,salesforce cpq,troubleshooting,

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2.0 - 5.0 years

11 - 15 Lacs

Bengaluru

Work from Office

Mandatory Skills: Apex Development: Proven expertise in Apex, including triggers, synchronous, asynchronous batch classes, queueable classes, and version control. Lightning Web Components (LWC): Deep understanding and hands-on experience with LWC development, leveraging its capabilities for building modern, performant Salesforce applications. Salesforce Clouds: In-depth knowledge of Sales Cloud, Service Cloud, and Experience Cloud, including best practices for implementation and customization. API Integration: Strong proficiency in integrating Salesforce with external systems using REST and SOAP APIs, ensuring seamless data exchange and interoperability. Lightning Design System: Familiarity with the Lightning Design System for creating visually appealing and consistent user interfaces. Salesforce DX (SFDX): Experience using SFDX for streamlined development, testing, and deployment of Salesforce applications. Business Analysis :Proven ability to gather requirements, analyze business processes, and propose effective Salesforce solutions. Communication: Excellent verbal and written communication skills. Certifications: PD-I, App Builder, Admin, Sharing & Visibility Architect, Sales Cloud. Nice to have: PD-II, Service Cloud, Experience Cloud, CPQ, Copado. Experience with Copado or other CI/CD tools Proficiency in Salesforce CPQ (Configure, Price, Quote), Salesforce Marketing Cloud. Solid understanding of Software Development Lifecycle (SDLC) methodologies. Salesforce AI Knowledge and/or hands on expertise in developing Einstein Copilot / Agents. Responsibilities: Development: Design, develop, maintain, and deploy custom Salesforce applications using Apex, triggers, Lightning Aura, LWC, HTML/CSS, JavaScript, and other relevant technologies. Customization: Leverage out-of-the-box functionalities and Web Components to build efficient Salesforce applications. Troubleshooting: Diagnose, troubleshoot, debug, and resolve code issues while adhering to best practices. Collaboration: Work closely with internal and external stakeholders to understand requirements and deliver high-quality solutions. Contribute to development and maintenance of Salesforce governance standards to ensure consistent and efficient development practices Problem-Solving: Recommend innovative solutions and approaches to address business requirements. Mentorship: Provide code reviews and guidance to team members, fostering a culture of knowledge sharing and best practices. Change Management: Define, communicate, and manage a change management process to ensure smooth transitions and minimize disruptions. Continuous Learning: Stay updated with the latest Salesforce features and trends to maintain technical proficiency. Education & Experience: Bachelors degree or equivalent in engineering, preferably from CS, IT background. 4+ years of Salesforce experience including at least 2 years in LWC and integration.

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4.0 - 8.0 years

22 - 25 Lacs

Bengaluru, Outer ringroad

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We are seeking a highly skilled and motivated Senior Salesforce Developer with a solid background in Sales Cloud, Service Cloud, and Lightning Web Components (LWC). The ideal candidate will have 4-7 years of experience working with Salesforce, demonstrating deep technical expertise, and a passion for delivering high-quality solutions. As a Senior Salesforce Developer, you will work with business stakeholders and technical teams to design, develop, and implement robust Salesforce solutions, contributing to the success of the organization. Key Responsibilities: Design, develop, and customize Salesforce applications leveraging Sales Cloud, Service Cloud, and Lightning Web Components (LWC). Develop and maintain custom Apex classes, triggers, Visualforce pages, and other Salesforce technologies to meet business requirements. Collaborate with business analysts, project managers, and other stakeholders to translate business needs into effective Salesforce solutions. Implement and customize Salesforce automation tools such as Flows, Workflows, and Process Builder to improve business processes. Build and deploy Lightning Web Components (LWC) to enhance user interfaces and improve user experience. Lead development efforts for integrations between Salesforce and third-party applications using REST/SOAP APIs, middleware, and other integration techniques. Ensure code quality by following best practices and participating in regular code reviews and unit testing. Troubleshoot and resolve complex technical issues and provide support for ongoing system improvements. Optimize Salesforce applications for performance, scalability, and reliability. Stay current with Salesforce updates, new features, and industry best practices to provide innovative solutions. Contribute to the development and enhancement of development processes, tools, and methodologies. Required Skills & Experience: 4-7 years of experience in Salesforce development, with strong expertise in Sales Cloud, Service Cloud, and Lightning Web Components (LWC). Proficiency in Apex, Visualforce, SOQL, and Salesforce data model. Strong experience in building and deploying Lightning Web Components (LWC) to improve user experience and functionality. Expertise in Salesforce configuration tools, including Flows, Workflows, and Process Builder. Hands-on experience with Salesforce integrations using REST/SOAP APIs and other integration tools. Experience with Salesforce security models, including profiles, permission sets, and sharing rules. Familiarity with Salesforce deployment tools such as Change Sets, ANT, or Salesforce DX. Strong problem-solving and debugging skills with the ability to resolve complex issues. Knowledge of Salesforce best practices and design patterns, ensuring high-quality code and solutions. Desired Skills: Salesforce certifications such as Platform Developer I, Platform Developer II, or Sales/Service Cloud Consultant. Experience with Salesforce Communities or Experience Cloud. Knowledge of Salesforce CPQ, Field Service Lightning, or Marketing Cloud is a plus. Experience with Salesforce DevOps processes (CI/CD, Source Control, and automated deployments). Familiarity with front-end web technologies (HTML, CSS, JavaScript).

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2.0 - 5.0 years

8 - 12 Lacs

Bengaluru

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We are seeking a motivated and experienced Salesforce Team Lead with a strong background in Sales Cloud, Service Cloud, and Lightning Web Components (LWC). The ideal candidate will have 4-7 years of experience in Salesforce development and implementation, with a passion for leading and mentoring a team of Salesforce professionals. As a Team Lead, you will be responsible for overseeing the delivery of high-quality Salesforce solutions, guiding a team of developers, and working closely with cross-functional teams to ensure the successful execution of business requirements. Key Responsibilities: Lead and manage a team of Salesforce developers and administrators, ensuring they deliver quality solutions in a timely manner. Design, develop, and implement Salesforce solutions using Sales Cloud, Service Cloud, and Lightning Web Components (LWC) to address business needs and requirements. Collaborate with business stakeholders to understand requirements and translate them into effective Salesforce solutions. Oversee the development and customization of Salesforce applications, ensuring best practices are followed for design, coding, and deployment. Provide technical leadership and guidance to the team, mentoring junior developers and ensuring continuous learning and growth. Ensure the team adheres to Salesforce development standards and provides high-quality, maintainable code. Lead the planning, design, and implementation of integration strategies between Salesforce and third-party systems. Optimize Salesforce applications for performance, scalability, and user experience. Conduct regular code reviews, testing, and troubleshooting to ensure the delivery of high-quality solutions. Participate in sprint planning, provide progress updates, and manage priorities to meet project deadlines. Coordinate with cross-functional teams (Product, Operations, Business, etc.) to ensure smooth and effective project delivery. Stay up-to-date with Salesforce product innovations, best practices, and emerging technologies, bringing new ideas to the team. Required Skills & Experience: 4-7 years of experience with Salesforce development, particularly Sales Cloud, Service Cloud, and Lightning Web Components (LWC). Strong expertise in Salesforce platform features, including configuration, customization, and automation tools (Flows, Workflows, Process Builder). Proven experience in building and deploying Lightning Web Components (LWC) and leveraging them to enhance user experiences. In-depth knowledge of Apex, Visualforce, SOQL, and Salesforce data model. Experience with Salesforce integrations, including web services (REST/SOAP APIs) and third-party systems. Solid understanding of Salesforce security and sharing models, including profiles, permission sets, and roles. Demonstrated experience with agile development practices and leading teams in a fast-paced environment. Strong problem-solving skills, with the ability to troubleshoot and resolve complex issues in Salesforce. Excellent communication skills with the ability to engage with both technical and non-technical stakeholders. Desired Skills: Salesforce certifications such as Platform Developer I, Platform Developer II, or Sales/Service Cloud Consultant. Experience in Salesforce Communities or Experience Cloud. Familiarity with Salesforce CPQ, Field Service Lightning, or Marketing Cloud is a plus. Experience with Salesforce DevOps processes (CI/CD, Source Control). Knowledge of other front-end technologies such as JavaScript, HTML, CSS.

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10.0 - 12.0 years

30 - 35 Lacs

Chandigarh

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Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

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6.0 - 11.0 years

15 - 30 Lacs

Bengaluru, Delhi / NCR, Mumbai (All Areas)

Hybrid

Role : Salesforce CGC Developer Company Name : WillWare Technologies Work Mode : Full - time / Hybrid Experience: 6 +Years Work Location : Bangalore / Mumbai / Pune / Noida / Gurugram / Hyderabad / Kochi /Chennai Key Responsibilities: Lead and implement full lifecycle Salesforce CGC solutions with strong focus on: Retail Execution Trade Promotion Management (TPM) Offline Mobile Enablement Salesforce B2B Commerce Cloud Integration Design and build robust offline mobile capabilities supporting field sales teams (rep visit flows, inventory management, promotion execution, and order capture) with reliable data sync and usability in low/no-connectivity environments. Deliver functional and technical solutions for TPM scenarios including: Promotion planning Execution tracking In-store compliance and effectiveness measurement Implement seamless integration between CGC and B2B Commerce Cloud , ensuring data consistency for product catalogs, pricing, inventory, orders, and customer hierarchies. Customize and extend core Retail Execution modules : Visit Planning & Execution Merchandising Tasks & Planograms Inventory Checks Surveys Order Capture (online and offline) Define and implement robust data modelling strategies aligned with CGC and TPM best practices. Collaborate with architects, product owners, and business stakeholders to refine user stories, translate requirements, and design scalable, maintainable solutions. Mentor and guide junior developers, drive coding standards, and lead peer reviews. Partner with QA and DevOps to ensure smooth CI/CD processes and release quality.

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10.0 - 12.0 years

12 - 14 Lacs

Kolkata

Work from Office

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

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10.0 - 12.0 years

12 - 14 Lacs

Thiruvananthapuram

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Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

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7.0 - 12.0 years

9 - 14 Lacs

Pune

Work from Office

Mandatory Skills: Apex Development: Proven expertise in Apex, including triggers, synchronous, asynchronous batch classes, queueable classes, and version control. Lightning Web Components (LWC): Deep understanding and hands-on experience with LWC development, leveraging its capabilities for building modern, performant Salesforce applications. Salesforce Clouds: In-depth knowledge of Sales Cloud, Service Cloud, and Experience Cloud, including best practices for implementation and customization. API Integration: Strong proficiency in integrating Salesforce with external systems using REST and SOAP APIs, ensuring seamless data exchange and interoperability. Lightning Design System: Familiarity with the Lightning Design System for creating visually appealing and consistent user interfaces. Salesforce DX (SFDX): Experience using SFDX for streamlined development, testing, and deployment of Salesforce applications. Business Analysis : Proven ability to gather requirements, analyze business processes, and propose effective Salesforce solutions. Communication: Excellent verbal and written communication skills. Certifications: PD-I, App Builder, Admin, Sharing & Visibility Architect, Sales Cloud. Nice to have: PD-II, Service Cloud, Experience Cloud, CPQ, Copado. Experience with Copado or other CI/CD tools Proficiency in Salesforce CPQ (Configure, Price, Quote), Salesforce Marketing Cloud. Solid understanding of Software Development Lifecycle (SDLC) methodologies. Salesforce AI Knowledge and/or hands on expertise in developing Einstein Copilot / Agents. Responsibilities: Development: Design, develop, maintain, and deploy custom Salesforce applications using Apex, triggers, Lightning Aura, LWC, HTML/CSS, JavaScript, and other relevant technologies. Customization: Leverage out-of-the-box functionalities and Web Components to build efficient Salesforce applications. Troubleshooting: Diagnose, troubleshoot, debug, and resolve code issues while adhering to best practices. Collaboration: Work closely with internal and external stakeholders to understand requirements and deliver high-quality solutions. Contribute to development and maintenance of Salesforce governance standards to ensure consistent and efficient development practices Problem-Solving: Recommend innovative solutions and approaches to address business requirements. Mentorship: Provide code reviews and guidance to team members, fostering a culture of knowledge sharing and best practices. Change Management: Define, communicate, and manage a change management process to ensure smooth transitions and minimize disruptions. Continuous Learning: Stay updated with the latest Salesforce features and trends to maintain technical proficiency. Education & Experience: Bachelors degree or equivalent in engineering, preferably from CS, IT background. 7+ years of Salesforce experience including at least 2 years in LWC and integration.

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5.0 - 7.0 years

7 - 9 Lacs

Bengaluru

Work from Office

Seeking an experienced CPQ Consultant with expertise in Salesforce CPQ, Revenue Cloud, and Conga CPQ to lead implementations, migrations, and process optimization for quote-to-cash systems. Key Responsibilities: Design, configure, and migrate CPQ solutions (Salesforce/Conga) for clients, including integration with Order Management and Billing systems (e.g., Zuora, Salesforce Billing). Optimize CPQ processes (pricing, product rules, approvals) and advise on best practices for subscription billing, contract lifecycle management (CLM), and revenue recognition. Lead data migration (product catalogs, quotes) and troubleshoot quote/order workflows. Collaborate with cross-functional teams (Sales, Finance, IT) to ensure seamless system integration. Requirements: 6+ years of hands-on Salesforce CPQ and Revenue Cloud implementation experience. Proven expertise in Conga CPQ (CLM, Contracts) and CPQ migrations. Strong knowledge of Order Management (e.g., Salesforce OM) and Billing systems. Certifications: Salesforce CPQ Specialist/Revenue Cloud Consultant Proven expertise with data migration tools and Agile methodologies. Seeking an experienced CPQ Consultant with expertise in Salesforce CPQ, Revenue Cloud, and Conga CPQ to lead implementations, migrations, and process optimization for quote-to-cash systems. Key Responsibilities: Design, configure, and migrate CPQ solutions (Salesforce/Conga) for clients, including integration with Order Management and Billing systems (e.g., Zuora, Salesforce Billing). Optimize CPQ processes (pricing, product rules, approvals) and advise on best practices for subscription billing, contract lifecycle management (CLM), and revenue recognition. Lead data migration (product catalogs, quotes) and troubleshoot quote/order workflows. Collaborate with cross-functional teams (Sales, Finance, IT) to ensure seamless system integration. Requirements: 6+ years of hands-on Salesforce CPQ and Revenue Cloud implementation experience. Proven expertise in Conga CPQ (CLM, Contracts) and CPQ migrations. Strong knowledge of Order Management (e.g., Salesforce OM) and Billing systems. Certifications: Salesforce CPQ Specialist/Revenue Cloud Consultant Proven expertise with data migration tools and Agile methodologies.

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