Salesforce Configuration Specialist

About ProcDNA

What We Are Looking For

What You'll Do

• Lead the development, implementation, and enhancement of Salesforce CRM and suite solutions aligned with business and client objectives.
• Act as a subject matter expert for Salesforce CRM, advising on digital best practices and emerging technologies.
• Collaborate with business stakeholders, cross-functional teams, and end-users to define, gather, and document business requirements.
• Design and configure custom objects, workflows, page layouts, validation rules, record types, profiles, permission sets, and flows.
  

What You'll Need

Salesforce Platform

• Hands-on experience in Salesforce configuration - custom objects, fields, validation rules, page layouts, record types, profiles, permission sets, and flows.
• Strong exposure to Lightning Experience and App Builder tools.
• Expertise in Flows, Reports & Dashboards, and User Access Management.
• Understanding of Salesforce Data and Security Model, Record-Level Access, and Sharing Rules.
• Familiar with Change Sets, Salesforce CLI, and Sandbox to Production deployments.
  

Veeva Systems

• Experience in atleast one or more Veeva modules, such as:
• Veeva CRM / Vault CRM (Call Reporting, CLM, MyInsights, Suggestions) (Preferred)
• Veeva Vault (RIM, QMS, QualityDocs, eTMF, PromoMats, MedComms)
• Veeva Align, Veeva Network, or Veeva Data integrations
• Ability to understand Veeva data model, configuration structure, and metadata-driven setup.
• Exposure to Vault configuration, lifecycle management, object types, and workflow setup is an advantage.
• Understanding of pharma/life sciences business processes supported by Veeva (Commercial, Medical, Regulatory, Quality).
  

Domain Knowledge

• Familiarity with Life Sciences / Pharma commercial or regulatory processes.
• Understanding of data compliance workflows, HCP/HCO management, and sample management.