Salesforce Business Analyst

0 years

20 - 23 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Salesforce CRM Business Analyst

Location:

India (Hybrid)Role & Responsibilities
  • Partner with business stakeholders to elicit, document, and prioritise Salesforce requirements across Sales Cloud, Service Cloud and Recruiting-related processes.
  • Translate business needs into detailed functional specifications, process maps, user stories, and acceptance criteria for Salesforce configuration or integration work.
  • Design and validate Salesforce solutions using Lightning components, Flows, Process Builder, page layouts, and security models to meet business objectives.
  • Lead data mapping and migration activities (Data Loader/CSV), perform data quality checks, and support cut-over planning for releases.
  • Coordinate with technical teams and 3rd-party integrators on API/REST-based integrations, ensure test coverage, and resolve defects during UAT.
  • Drive adoption by creating training materials, running stakeholder demos, and supporting rollout and post-release feedback loops.
Skills: salesforce,cloud,admin

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