Description This is a full-time remote role for a Certinia PSA Consultant. We are looking for a skilled and experienced Certinia PSA (formerly FinancialForce PSA) Consultant to join our team. The ideal candidate will have hands-on experience implementing, configuring, and supporting Certinia PSA modules, along with a strong understanding of professional services operations and Salesforce platform. Responsibilities: Lead or support Certinia PSA implementations and enhancements for mid to large-scale projects. Analyze business processes and requirements to configure PSA modules such as Resource Management, Timecards, Expense Management, Billing, and Project Management. Customize and optimize PSA workflows to align with client-specific processes. Conduct requirement gathering, solution design workshops, and training sessions. Collaborate with cross-functional teams including Project Managers, Salesforce Developers, and Finance teams. Create and maintain documentation for solution designs, configurations, and user training. Provide ongoing support, troubleshooting, and enhancements post-deployment. Requirements & Qualifications : 4-8 years of overall experience in ERP/CRM consulting, with at least 2-3 years working specifically with Certinia PSA . Strong understanding of professional services workflows such as project planning, resource allocation, time/expense tracking, and billing. Solid knowledge of the Salesforce platform (Sales Cloud, custom objects, workflows, reports, dashboards). Experience in data migration and integration with third-party systems is a plus. Excellent problem-solving and communication skills. Ability to work independently and in a collaborative team environment. Certinia or Salesforce certifications. Nice to Have: Exposure to Certinia ERP modules (Accounting, Billing Central, etc.) Experience working with international clients and distributed teams. Familiarity with Agile/Scrum project methodologies.
Description This is a full-time remote role for a Certinia ERP Consultant. We are seeking a Certinia ERP Consultant with mid-to-senior-level experience to join our growing team. The ideal candidate will have hands-on expertise in implementing and supporting Certinia ERP (formerly FinancialForce ERP) solutions, including modules such as Accounting, Billing Central, Revenue Management, and Procurement. Responsibilities: Lead or support the end-to-end implementation of Certinia ERP modules for clients across industries. Analyze and understand client business requirements to design scalable ERP solutions. Configure and customize modules like General Ledger, Accounts Payable/Receivable, Fixed Assets, Billing, Revenue Recognition, and Procurement. Work closely with finance and operations stakeholders to streamline workflows and ensure regulatory compliance. Create functional specifications and assist technical teams in custom development and integrations. Perform data migration, testing, and go-live support. Train client users and create documentation for ERP processes and configurations. Provide post-go-live support, troubleshooting, and continuous improvements. Requirements & Qualifications : 4-8 years of experience in ERP consulting, with a minimum of 2 years in Certinia ERP. Strong functional knowledge of financial and accounting processes. Experience with the Salesforce platform, including basic navigation, reports, and object relationships. Hands-on expertise with one or more modules: Billing Central, Revenue Management, Financial Management, or Procurement. Experience with data migration tools and methodologies. Strong analytical, problem-solving, and communication skills. Ability to manage client relationships and work independently.
Description This is a full-time remote role for a Senior Salesforce Quality Analyst. The Senior Salesforce Quality Analyst will work with clients and internal stakeholders to identify and execute functional, regression, integration, and performance testing. They will provide technical expertise to internal and external customers, mentor junior team, and use agile methodologies to manage projects. Responsibilities: Develop, document, and maintain comprehensive test plans, test cases, and test scripts for Salesforce applications. Execute functional, regression, integration, and performance testing. Identify, document, and track defects using QA tools and methodologies. Collaborate with developers, business analysts, and other stakeholders to understand requirements and deliver high-quality solutions. Ensure all testing activities are conducted in accordance with established standards and procedures. Mentor junior QA team members and provide guidance on best practices. Stay updated with the latest industry trends and Salesforce updates to ensure effective testing strategies. Participate in Agile/Scrum processes and contribute to continuous improvement initiatives. Requirements & Qualifications : Excellent written and verbal English communication skills 5+ years of Salesforce ecosystem (e.g., Sales Cloud, Experience Cloud, and Service Cloud) and quality assurance experience Must Have Skills : SFDC QA Testing Must possess excellent functional insights on CRM Technologies, Saleforce.com, knowledge on salesforce Sales Cloud/Service Cloud/Experience Cloud Good to have expertise with working on Middleware. Writing Product requirement documents and creating user stories Hands on QA experience with: Sales Cloud / Service Cloud CRM Functional Experience, Integration, Salesforce administrator certification Certifications: Salesforce Administrator Certification, Salesforce App Builder or any cloud certifications Skills required: Sales Cloud / Service Cloud CRM Functional Experience, Integration
We are seeking to hire an experienced Salesforce Business Analyst to join our company! As a Salesforce Business Analyst, you would analyze business processes, gather requirements, design and configure Salesforce solutions, and manage projects. You will also be required to work closely with business stakeholders and other members of the team. You would also be expected to have knowledge about integrating salesforce solutions with other enterprise cloud technology systems and meet other business requirements. Roles and Responsibilities: Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions. Create configurable solutions that comprise workflows, reports, custom objects, and validation rules. Manage various salesforce projects, including gathering information, planning, and executing projects. Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications) Work with the design team to ensure that the most significant business operations are addressed. Educate and promote CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos. Create a requirement management strategy for the project, which describes the process for elicitation, documentation standards, and formats. Familiarity with the backlog grooming process, attributes, review, and approval process. Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process. Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process. Maintain a functional grasp of the business requirements and project solutions. Requirements and Skills: Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ. Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements. Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed. Collaborate with cross-functional teams to build sustainable applications. An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features. Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers. Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required. Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients. Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence. Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)
We are seeking to hire an experienced Salesforce Business Analyst to join our company! As a Salesforce Business Analyst, you would analyze business processes, gather requirements, design and configure Salesforce solutions, and manage projects. You will also be required to work closely with business stakeholders and other members of the team. You would also be expected to have knowledge about integrating salesforce solutions with other enterprise cloud technology systems and meet other business requirements. Roles and Responsibilities: Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions. Create configurable solutions that comprise workflows, reports, custom objects, and validation rules. Manage various salesforce projects, including gathering information, planning, and executing projects. Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications) Work with the design team to ensure that the most significant business operations are addressed. Educate and promote CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos. Create a requirement management strategy for the project, which describes the process for elicitation, documentation standards, and formats. Familiarity with the backlog grooming process, attributes, review, and approval process. Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process. Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process. Maintain a functional grasp of the business requirements and project solutions. Requirements and Skills: Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ. Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements. Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed. Collaborate with cross-functional teams to build sustainable applications. An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features. Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers. Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required. Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients. Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence. Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)
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