Sales Training Manager

About the Role:

In this role you will lead learning programs from onboarding to leadership development, spot and fix skill gaps, drive digital learning, and manage a high-performing L&D team all while making sure training actually moves the needle for the business.

Roles & Responsibilities:

• Conduct learning needs assessment to identify, plan, design/deploy and evaluate scalable onboarding and learning development programs
• Design and deliver onboarding, career pathing and leadership development programs
• Work in partnership with peers and other functional heads to identify key performance, skills & knowledge gaps, prioritizing actions and creating business- driven development solutions
• Identify, analyse and rectify operational issues in coordination with immediate supervisors
• Drive digital learning initiatives among counsellors, senior counsellors and other team members
• Conduct post training periodic assessments, ghost audits and evaluations
• Prioritize impending gaps and create scalable solutions to address the needs
• Facilitate, Organize & schedule regular training sessions
• Evaluate business impact of L&D initiatives & optimize learning solutions as per need
• Manage a team of L&D consultants & associates and be responsible for the units performance
• Drive shortlisting ability of the counselling organisation to expected levels.
• Drive the initial performance of new joiners, minimum activation.
• Train and scale up low performers.
• Lead and manage the team of L&D managers.

Ideal Persona would have:

• 7-10 + years of relevant experience any industry
• Consultative Selling Experience is Mandate
• Excellent presentation and communication skills
• Prior experience leading digital learning initiatives, implementing or administering training in Learning Management System/LMS
• Prior experience in managing a team of 4-6
• Expertise in assessing learning needs & knowledge gap among various departments and design remedial training programs
• Ability to conduct, monitor and implement training programs across the organization
• Ability to design and implement effective learning and development experiences.
• Superior technical skills & proficiency in using L&D tools
• Good to have Certifications such as PIER / QUAC / ICEF/ BC / AAERI
• Experience in a fast-growing start-up is plus.