Sales Team leader

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Minimum Qualification:

Experience:

Job Summary:

We are looking for a motivated and experienced Retail Team Leader to lead our sales team for ZUUP by Red Chief in Surat. The ideal candidate will have retail sales experience, leadership skills, and a customer-first approach. This role involves driving sales targets, managing team performance, and ensuring a top-quality customer experience in a retail environment.

Key Responsibilities (KRAs):

• Lead and motivate the retail sales team to consistently meet and exceed sales targets.
• Maintain high standards of customer service, ensuring customer satisfaction and retention.
• Supervise daily store operations and sales floor activities.
• Monitor inventory, stock availability, and merchandising standards.
• Address and resolve customer queries and escalations professionally.
• Prepare sales reports, track KPIs, and implement improvement actions.
• Collaborate with store management and brand teams to execute marketing and promotional activities.
• Ensure compliance with company policies, health, and safety regulations.

Requirements:

• Minimum 12th grade pass.
• Proven retail sales experience with leadership capabilities.
• Strong communication, interpersonal, and problem-solving skills.
• Customer-focused and capable of leading a team effectively.
• Knowledge of retail operations and inventory management.
• Willingness to work in shifts, including weekends and holidays.