0 years

1 - 4 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

1. Team Leadership & People Development

The STL is responsible for the "human capital" of the showroom.

  • Performance Coaching: Conducting daily "morning huddles" to set the energy and "one-on-one" sessions to review individual pipelines.
  • Recruitment & Onboarding: Identifying top talent and training new hires on the dealership's specific sales process (often a "6-step" or "10-step" demo process).
  • Conflict Resolution: Mediating disputes between sales consultants (e.g., over lead ownership) and handling high-level customer escalations that an RM cannot resolve.
  • Manpower Auditing: Ensuring the floor is appropriately staffed during peak hours (weekends/holidays) and managing shift rotations.

2. Strategic Sales Management

Unlike a junior lead, a Senior Team Leader looks at the "big picture" data.

  • Target Setting & Forecasting: Breaking down annual showroom goals into monthly, weekly, and daily targets for the team.
  • Closing Assistance ("The T.O."): Stepping in as the "manager" to help close difficult deals (Turn-Over) when a salesperson is stuck on price or terms.
  • Incentive Design: Creating "spiffs" (short-term rewards) or sales contests to push slow-moving inventory or specific high-margin accessories.
  • Market Analysis: Monitoring local competitors’ pricing and promotions to adjust the team’s pitch in real-time.

3. Inventory & Operational Oversight

  • Stock Management: Working with the yard or warehouse manager to ensure the "right" models are on display and that the test-drive fleet is fueled, clean, and ready.
  • F&I Integration: Ensuring the team is pushing in-house Finance and Insurance (F&I) products, which are high-margin drivers for the dealership.
  • CRM Hygiene: Auditing the Customer Relationship Management software daily to ensure no lead is "bleeding" (unfollowed leads) and that data entry is accurate for future marketing.

Job Type: Full-time

Pay: ₹15,676.48 - ₹37,452.47 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time

Work Location: In person

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