Sales Team Leader

1. Team Leadership & People Development

The STL is responsible for the "human capital" of the showroom.

• Performance Coaching: Conducting daily "morning huddles" to set the energy and "one-on-one" sessions to review individual pipelines.
• Recruitment & Onboarding: Identifying top talent and training new hires on the dealership's specific sales process (often a "6-step" or "10-step" demo process).
• Conflict Resolution: Mediating disputes between sales consultants (e.g., over lead ownership) and handling high-level customer escalations that an RM cannot resolve.
• Manpower Auditing: Ensuring the floor is appropriately staffed during peak hours (weekends/holidays) and managing shift rotations.

2. Strategic Sales Management

Unlike a junior lead, a Senior Team Leader looks at the "big picture" data.

• Target Setting & Forecasting: Breaking down annual showroom goals into monthly, weekly, and daily targets for the team.
• Closing Assistance ("The T.O."): Stepping in as the "manager" to help close difficult deals (Turn-Over) when a salesperson is stuck on price or terms.
• Incentive Design: Creating "spiffs" (short-term rewards) or sales contests to push slow-moving inventory or specific high-margin accessories.
• Market Analysis: Monitoring local competitors’ pricing and promotions to adjust the team’s pitch in real-time.

3. Inventory & Operational Oversight

• Stock Management: Working with the yard or warehouse manager to ensure the "right" models are on display and that the test-drive fleet is fueled, clean, and ready.
• F&I Integration: Ensuring the team is pushing in-house Finance and Insurance (F&I) products, which are high-margin drivers for the dealership.
• CRM Hygiene: Auditing the Customer Relationship Management software daily to ensure no lead is "bleeding" (unfollowed leads) and that data entry is accurate for future marketing.

Job Type: Full-time

Pay: ₹15,676.48 - ₹37,452.47 per month

Benefits:

• Health insurance
• Life insurance
• Paid sick time

Work Location: In person