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Zenith Services Inc.
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Sales Support Management (Senior)

Sales Support Management (Senior)

Zenith Services Inc.

2 years

0 Lacs

chennai tamil nadu india

Posted:2 days ago| Platform:

Apply

Skills Required

support management data reporting coordination capture compliance documentation audit reports analyze interface resolve service crm salesforce sap excel communication

Work Mode

On-site

Job Type

Contractual

Job Description

Role Overview

non-customer-facing

Key Responsibilities

Sales Data & Process Management

Capture, organize, and maintain customer and sales opportunity data.
Ensure data accuracy, timeliness, and compliance with company and legal standards.
Manage documentation, reporting, and audit support.

Reporting & Analytics

Develop standard and ad-hoc reports on
sales KPIs
,
productivity
, and
goal attainment
.
Compile and analyze data to support decision-making for internal teams.

Coordination & Communication

Interface with internal stakeholders, partners, and occasionally customers to resolve sales-cycle issues.
Support operational teams with updates and escalations.

Process Optimization

Provide expertise to
simplify and standardize
customer and sales data use.
Contribute to continuous improvement initiatives.

Experience & Qualification

Education:
Associate degree (2-year) or equivalent work experience.
Experience:
4–6 years in
sales support, customer service, or operations
.
Skills Required:
Strong data organization and analytical abilities
Experience with
CRM tools (e.g., Salesforce, SAP CRM)
Proficiency in
Excel / reporting tools
Knowledge of
sales cycle processes and documentation
Attention to detail and ability to work independently
Strong communication and coordination skills

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