Sales Support Coordinator

Roles and Responsibilities Provide sales support to the team by processing orders, generating quotations, and following up on payments. Assist in dispatch planning, ensuring timely delivery of products to customers. Maintain accurate records of customer interactions through email communication and ERP system updates. Offer excellent customer service by responding promptly to queries and resolving issues efficiently. Collaborate with factory departments (e.g., production, design, processing) to ensure seamless order processing. Achieving targets Desired Candidate Profile 3-5 years of experience in a similar role within an industrial equipment/machinery industry. B.Tech/B.E. degree in Any Specialization; OR relevant work experience Excellent communication skills for effective email writing and phone conversations with customers. Proficiency in using ERP systems for data entry, tracking, and reporting purposes.