Sales Representatives

Ready to Make an Impact in Telecommunications? Join Moose Technology!

Moose Technology Private Limited is a dedicated team providing high-quality customer support and comprehensive administrative solutions to Swoop a fast-growing, innovative telecommunications company dedicated to Connecting People and Improving Lives. Swoop is a leading fixed wireless provider and has one of Australia’s largest wireless footprints and coverage area. Our world-class network is designed and scaled to deliver ultra-reliable, high throughput, flexible network services, with industry leading delivery times. We handle a wide range of customer inquiries, resolve technical issues, and manage essential back-office functions to ensure smooth operations and customer satisfaction. Our commitment to excellence has made us a trusted partner for reliable customer service and efficient administrative support. Priding ourselves on fostering a collaborative work environment, driven by creativity and a commitment to excellence. Our core values – Customer Delighters, Excellence Mavericks, Collaboration Champions, Integrity Warriors and Lifelong Learners – drive us to excel. We are committed to fostering an inclusive and supportive work environment, where every voice is heard and valued.

Ready to Elevate Your Career? Become a Sales Representative at Moose Technology!

Under moderate supervision, the Inside Sales Representative is responsible for achieving customer acquisition and revenue growth objectives through converting direct customer enquiries into increased sales, mostly through telephone/digital interaction. The role also includes providing basic service support and account-related assistance to ensure a smooth customer experience and foster long-term relationships.

Position Title: Inside Sales Representative

Department: Sales and Marketing

Location: Kolkata, West Bengal

Work Mode: Onsite (Work from Office)

Role and Responsibilities:

• Establishing and/or maintaining a direct relationship, primarily through telephone/digital contact, with new and existing clients to determine their present and future business needs and proposing suitable products, services, and upgrades to maintain and grow revenue for the organization.
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Understanding customer needs and requirements is important.
  Routing qualified opportunities to the appropriate sales team member where relevant for further development and closure.
• Closing sales and achieving relevant targets. Maintaining and expanding customer relationship management database of prospects within assigned territory. Working with other members of the sales team where possible to build pipelines and increase revenue opportunities.
• Ensuring customers receive a high level of service that differentiates the Company from its competitors.
• Providing basic service support such as assisting customers with account-related queries, troubleshooting minor service issues, and coordinating with relevant departments to ensure timely resolution.
• Assisting customers with billing inquiries, account updates, and general service information to enhance customer satisfaction and retention.
• Identifying and gaining new business through following up referrals/leads and keeping abreast of competitor’s sales strategies.
• Coordinating, conducting, and participating in sales promotions, campaigns, events, and displays when needed. Any other tasks as required.

Your WHS Responsibilities:

• Take reasonable care for personal safety and the safety of others. This includes physical and psychological safety
• Not put others at risk of injury or harm. This includes physical and psychological safety
• Comply with any reasonable instruction to allow compliance with:
• WHS legislation including codes of practices and standards;
• Swoop Documented safe systems of work; and Training whether it be provided by Swoop personnel or external training organizations
• Cooperate with management for the implementation of any reasonable work health and safety policy or procedure.
• Immediately report workplace incidents to line manager and assist in incident investigations as required

Your Qualifications & Experience:

• Excellent verbal and written communication skills
• Well-developed interpersonal skills and the ability to build positive customer relationships
• Resilience and ability to remain disciplined and motivated when faced with rejection
• Positive attitude and ability to contribute positively to team dynamic
• Passion for sales and a competitive spirit
• Strong attention to detail and accuracy skills.
• Strong prioritization and time management skills.

Why Join Moose Technology?

Be part of a forward-thinking company that values precision, agility, and world-class customer experience. Make an impact on a global scale and advance your career with us!

Interested? Send your CV to hr@moosetechnology.net or reach out via email to learn more.