Job
Description
Skill required: Sales Operations - Sales Operations Management
Designation: Sales Operations Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com
What would you do Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company s internal sales processes. Support SalesEx Leadership and Business Partners in driving efforts across multiple SalesEx service areas.Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.This position reports to Sales & Pricing Performance Sales Operations Leadership or Senior Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).
What are we looking for Knowledge & Skill Requirements:Leadership and strategic thinking skills; develops strategies to achieve organizational goalsExcellent oral and written communications skills in English. Speaks clearly and persuasively in positive or negative situations, writes clearly and informatively, listens and provides clarification; this role requires a confident communicator and team player with robust interpersonal skills and a can-do attitudeAbility to guide workforce in a global environmentstrong management, work-planning, team-building, collaboration, facilitation, coaching/mentoring skills across a widely diverse group of individuals, whether in person or virtuallyExcellent organizational / time management /data management skills Strong analytical and problem-solving skills; synthesizes complex or diverse informationStrong business process management skillsExcellent accuracy and attention to detailHighly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook),particularly Excel Understanding of finance concepts for a services company
Educational QualificationMust haveUndergraduate degreeEnglish language fluency (oral & written)Good to haveBusiness Management educationSkills & Work ExperienceMust haveA minimum of 6 years of experience, with proven track record in team managementGood to have:Understanding of sales operations processes and tools (e.g., Manage mySales) preferredOther requirements (please specify such as overtime, etc.)Must support/mirror working hours for the supported Market Unit or other business areaMust be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelinesMay be occasionally required to travel domestically or internationallyAdditional Comments:Nothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time. Roles and Responsibilities: Primary responsibilities includeWork independently, seeking guidance as needed Be an individual contributor with ability to balance multiple competing priorities with limited guidanceManage a team including being a people leadCreate and execute low to medium complexity workplans; contribute to high complexity workplans; provide input to workplans for the broader teamInteract confidently with senior leadership within sphere of responsibilityRepresent Sales Excellence to leadership with an understanding of when to seek guidanceHelp translate business requirements/mandate into operational processesDemonstrate expertise in supporting tools and processes, with mastery in specific area of responsibilityDemonstrate expertise in Sales Excellence Service Areas and how Sales Operations supports them, with mastery in specific area of responsibilityDemonstrate knowledge of where and how Sales Excellence fits into the bigger Accenture picture
Qualification
Any Graduation