Sales Operations Manager

3 - 7 years

0 Lacs

Posted:23 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You are a detail-oriented and strategic Sales Operations Manager responsible for overseeing and optimizing sales processes within the organization. Your main role involves managing the sales pipeline, ensuring accurate forecasting, and providing insightful performance reports. Collaboration across departments, implementation and management of sales tools/CRM systems, and analysis of sales performance are key aspects of your responsibilities. Monitoring and managing the sales pipeline to ensure accuracy and efficiency is crucial. You will also need to identify and address bottlenecks to maintain smooth sales processes. Developing and maintaining accurate sales forecasts and reports for senior management is another important task. Detailed sales performance reports highlighting achievements and areas of improvement need to be prepared regularly. Your role also involves implementing, managing, and optimizing CRM systems and other sales tools. Ensuring alignment of these tools with the organization's goals and providing training to team members on their use is essential. Identifying and implementing process improvements to enhance sales efficiency and working closely with cross-functional teams to streamline workflows are part of your responsibilities. Collaborating with marketing, product development, and other departments to align strategies and goals is also a key aspect of your role. You need to ensure seamless communication and collaboration between teams. Analyzing sales performance metrics to identify trends and opportunities for improvement is crucial. Providing actionable insights to drive decision-making and strategy development is also a key responsibility. Conducting market research and analysis to support sales strategies and identify growth opportunities is preferred. Qualifications for this role include a Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in sales operations, sales management, or a similar role is required. Proficiency in CRM systems and sales tools such as Salesforce and HubSpot is necessary. Strong analytical skills with experience in performance reporting and data analysis are important. Excellent communication and collaboration skills are essential to work effectively across departments. The ability to manage multiple priorities in a fast-paced environment is also required. Experience in market analysis or strategic planning is considered a plus.,

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