Global Payroll Analyst We are seeking a detail-oriented and collaborative team member to join the Sumo P ayroll team and support our U.S. multi-state payroll operations. In this role, you will be responsible for ensuring accurate and timely processing of payroll, maintain compliance with federal and state regulations, and contributing to general ledger reconciliation and payroll reporting. You will work closely with our Sr. Global Payroll Analyst, Manager of Global Payroll , and H uman Resources team to align processes and responsibilities that support the company s continued growth. Additionally, you will serve as a primary point of contact for internal U.S. payroll-related inquiries. Responsibilities Prepare and process end-to-end US multi-state payroll on a semi-monthly basis using ADP Workforce Now. Ensure compliance with multi-state payroll tax laws, including withholding, unemployment and other reporting requirements. Manage and resolve tax notices, amendments, rate changes, and other payroll tax requirements using ADP SmartCompliance. Prepare semi-monthly payroll-related journal entries, reconcile monthly general ledger accounts, and variance analysis to support Finance month end close. Prepare and process end-to-end payroll processing across the APAC region monthly. Audit APAC payroll results received from third party vendors to ensure accurate and timely payments, and compliance with regional tax and labor laws. Support year-end payroll processes, including W-2 and other tax filings. Assist with internal and external audits related to payroll (i.e. 401(k) audit, worker s compensation, internal financial audit). Respond to payroll-related inquiries from employees and third parties in a timely, accurate and professional manner. Partner cross functionally with HR, Accounting & Finance teams in administering payroll activities. Utilize Microsoft Excel (e.g., pivot tables, formulas, and functions) to create, modify, and analyze payroll data. Maintain and update payroll process documentation as procedures evolve. Provide backup support to payroll team members to ensure continuity of operations. Performs other related duties as assigned. Required Qualifications and Skills Education BA degree in Accounting or Finance, or equivalent years of experience CPP/ FPC certifications a plus Desired Qualifications and Skills 3+ years of experience of full cycle US multi-state payroll experience with both exempt and non-exempt employees. 3+ years of experience with ADP Workforce Now and/or related payroll software (Workday, UKG, etc.) Strong accounting experience with journal entries and reconciliations. Experience with APAC payroll preferred. Experience with NetSuite preferred Intermediate knowledge of Excel skills including but not limited to Vlookup, SUMIF, Pivot table formulas Strong communication (written and verbal) skills and attention to detail Self-motivated, flexible, and ability to stay organized in a fast-paced environment and work with a sense of urgency Strong system and data flow knowledge. Ability to learn and adapt to new process flows and software technologies. Team-oriented approach - can participate as an effective team member as well as work cross-functionally with other organizations. Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com . Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Global Payroll Analyst We are seeking a detail-oriented and collaborative team member to join the Sumo P ayroll team and support our U.S. multi-state payroll operations. In this role, you will be responsible for ensuring accurate and timely processing of payroll, maintain compliance with federal and state regulations, and contributing to general ledger reconciliation and payroll reporting. You will work closely with our Sr. Global Payroll Analyst, Manager of Global Payroll , and H uman Resources team to align processes and responsibilities that support the company s continued growth. Additionally, you will serve as a primary point of contact for internal U.S. payroll-related inquiries. Responsibilities Prepare and process end-to-end US multi-state payroll on a semi-monthly basis using ADP Workforce Now. Ensure compliance with multi-state payroll tax laws, including withholding, unemployment and other reporting requirements. Manage and resolve tax notices, amendments, rate changes, and other payroll tax requirements using ADP SmartCompliance. Prepare semi-monthly payroll-related journal entries, reconcile monthly general ledger accounts, and variance analysis to support Finance month end close. Prepare and process end-to-end payroll processing across the APAC region monthly. Audit APAC payroll results received from third party vendors to ensure accurate and timely payments, and compliance with regional tax and labor laws. Support year-end payroll processes, including W-2 and other tax filings. Assist with internal and external audits related to payroll (i.e. 401(k) audit, worker s compensation, internal financial audit). Respond to payroll-related inquiries from employees and third parties in a timely, accurate and professional manner. Partner cross functionally with HR, Accounting & Finance teams in administering payroll activities. Utilize Microsoft Excel (e.g., pivot tables, formulas, and functions) to create, modify, and analyze payroll data. Maintain and update payroll process documentation as procedures evolve. Provide backup support to payroll team members to ensure continuity of operations. Performs other related duties as assigned. Required Qualifications and Skills Education BA degree in Accounting or Finance, or equivalent years of experience CPP/ FPC certifications a plus Desired Qualifications and Skills 3+ years of experience of full cycle US multi-state payroll experience with both exempt and non-exempt employees. 3+ years of experience with ADP Workforce Now and/or related payroll software (Workday, UKG, etc.) Strong accounting experience with journal entries and reconciliations. Experience with APAC payroll preferred. Experience with NetSuite preferred Intermediate knowledge of Excel skills including but not limited to Vlookup, SUMIF, Pivot table formulas Strong communication (written and verbal) skills and attention to detail Self-motivated, flexible, and ability to stay organized in a fast-paced environment and work with a sense of urgency Strong system and data flow knowledge. Ability to learn and adapt to new process flows and software technologies. Team-oriented approach - can participate as an effective team member as well as work cross-functionally with other organizations. Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com . Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Global Payroll Analyst We are seeking a detail-oriented and collaborative team member to join the Sumo P ayroll team and support our U.S. multi-state payroll operations. In this role, you will be responsible for ensuring accurate and timely processing of payroll, maintain compliance with federal and state regulations, and contributing to general ledger reconciliation and payroll reporting. You will work closely with our Sr. Global Payroll Analyst, Manager of Global Payroll , and H uman Resources team to align processes and responsibilities that support the company s continued growth. Additionally, you will serve as a primary point of contact for internal U.S. payroll-related inquiries. Responsibilities Prepare and process end-to-end US multi-state payroll on a semi-monthly basis using ADP Workforce Now. Ensure compliance with multi-state payroll tax laws, including withholding, unemployment and other reporting requirements. Manage and resolve tax notices, amendments, rate changes, and other payroll tax requirements using ADP SmartCompliance. Prepare semi-monthly payroll-related journal entries, reconcile monthly general ledger accounts, and variance analysis to support Finance month end close. Prepare and process end-to-end payroll processing across the APAC region monthly. Audit APAC payroll results received from third party vendors to ensure accurate and timely payments, and compliance with regional tax and labor laws. Support year-end payroll processes, including W-2 and other tax filings. Assist with internal and external audits related to payroll (i.e. 401(k) audit, worker s compensation, internal financial audit). Respond to payroll-related inquiries from employees and third parties in a timely, accurate and professional manner. Partner cross functionally with HR, Accounting & Finance teams in administering payroll activities. Utilize Microsoft Excel (e.g., pivot tables, formulas, and functions) to create, modify, and analyze payroll data. Maintain and update payroll process documentation as procedures evolve. Provide backup support to payroll team members to ensure continuity of operations. Performs other related duties as assigned. Required Qualifications and Skills Education BA degree in Accounting or Finance, or equivalent years of experience CPP/ FPC certifications a plus Desired Qualifications and Skills 3+ years of experience of full cycle US multi-state payroll experience with both exempt and non-exempt employees. 3+ years of experience with ADP Workforce Now and/or related payroll software (Workday, UKG, etc.) Strong accounting experience with journal entries and reconciliations. Experience with APAC payroll preferred. Experience with NetSuite preferred Intermediate knowledge of Excel skills including but not limited to Vlookup, SUMIF, Pivot table formulas Strong communication (written and verbal) skills and attention to detail Self-motivated, flexible, and ability to stay organized in a fast-paced environment and work with a sense of urgency Strong system and data flow knowledge. Ability to learn and adapt to new process flows and software technologies. Team-oriented approach - can participate as an effective team member as well as work cross-functionally with other organizations. Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com . Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Senior Product Manager II - Security Sumo Logic is seeking an experienced Senior Product Manager to join our Security product team and lead the development of our market leading Security Operations and Log Analytics platform. You will work closely with engineering, product management teams, sales, and marketing to create intuitive, data-driven feature enhancements to our platform that empower our users to gain insights. Responsibilities Defining the vision, strategy, and roadmap for an exceptional user experience and innovative Threat Detection and Response features that drive customer engagement and satisfaction across our platform. Collaborating with customers and stakeholders to gather and analyze user feedback, use cases, and requirements to ensure we meet their needs while enhancing the overall platform user experience. Maintaining a detailed product roadmap supported by data analysis and competitive positioning to prioritize features and enhancements effectively. Working with cross-functional teams to identify and gather platform requirements that enhance user experience and dashboard functionalities. Representing the voice of the customer to product engineering teams and executives, ensuring user needs are at the forefront of product development. Partnering with engineering teams to ensure our dashboarding solutions are scalable, reliable, and performant, making prioritization decisions as necessary. Contributing to go-to-market strategies, collaborating with product marketing and sales to effectively communicate the value of our user experience and dashboarding capabilities. Developing sales enablement materials, including whitepapers, blogs, presentations, and product demos to showcase our dashboarding features. Required Qualifications and Skills 5+ years of experience in product management, preferably with a focus on cybersecurity, and a proven track record of success in execution Strong understanding of security operations technologies (SIEM, SOAR, XDR, Threat Intelligence) Experience in working with B2B SaaS products and the ability to navigate complex decision-making environments. Excellent communication skills, both written and verbal, with a proven track record of effectively engaging with customers and cross-functional teams. A data-driven mindset, with the ability to use analytics to inform product decisions and prioritize development efforts. Bachelors degree in Computer Science, Engineering, or a related field; an MBA is a plus. Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com . Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Senior Product Manager II - Integrations Sumo Logic is looking for an experienced Senior Product Manager II to spearhead our Integration initiatives for Observability and Security. IIn this position, you will collaborate closely with integration partners, engineering, data science, sales, and marketing teams to establish and implement a strategic vision that elevates our log analytics and security platform, equipping our customers with robust tools for gaining insights and driving informed actions. Responsibilities Defining the vision, strategy, and roadmap for our integration and app catalog capabilities, ensuring they are intuitive, scalable, and aligned with customer needs and industry standards. Collaborating with cross-functional teams to gather requirements and develop a deep understanding of customer use cases, ensuring that our logs experience delivers significant value. Leading the design and implementation of user-centric log query and security integration features that enable customers to easily access, analyze, and visualize log data for improved decision-making. Conducting market research and competitive analysis to identify trends and opportunities in log management, using insights to inform product development and positioning. Establishing and tracking key performance indicators (KPIs) to measure the success of logs ingest and query features, leveraging data to drive continuous improvement. Engaging with key customers and stakeholders to solicit feedback and validate product concepts, ensuring alignment with market needs and user expectations. Participating in go-to-market strategies by collaborating with product marketing and sales teams to effectively communicate the value of our log management capabilities. Developing sales enablement materials, including whitepapers, blogs, presentations, and product demos to showcase our logs ingest and query features, helping customers understand their value. Capturing market and competitive intelligence to inform the platform direction and ensure our log management capabilities remain competitive and relevant. Required Qualifications and Skills 6+ years of experience in product management, with a strong focus on integrations, technical partnerships, app catalogs, observability and security. Proven expertise in log analytics within observability and security, with a strong understanding of best practices for log data ingestion, processing, and querying. Experience working directly with technical engineering teams and in a matrixed Product Management team environment. An ability to navigate complex decision-making and effectively communicate across teams will be critical to success. Demonstrable ability to work effectively with both, technical and business leaders Understanding and ability to define technical specifications, write high-level documents, and interpret observability, security and compliance requirements into concrete product requirements Experience with user experience (UX) design principles and methodologies, with a proven track record of delivering intuitive and engaging user interfaces for log management tools. Strong analytical skills, with a focus on data-driven decision-making to inform product strategy, prioritization, and the measurement of feature effectiveness and user experiences. Excellent communication skills, both written and verbal, with a proven ability to engage effectively with customers and cross-functional teams. A bachelors degree in Computer Science, Engineering, or a related field; an MBA is a plus. Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com . Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Senior Software Engineer I - UI Location: Noida As a Senior Software Engineer - I, UI in the UI framework team, you will work on the platform powering the Sumo Logic Frontend Web Application that empowers our customers to monitor and troubleshoot their applications. Responsibilities Building rich user interfaces primarily for our mission-critical high-availability analytics platform using React and TypeScript . Participate in user experience design , and architecture initiatives and lead regular code reviews with a major focus on ease of use, visual appeal, re-usability, and performance. Build and maintain tooling for Developer Productivity and Experience. Instrument and measure UI performance with well-defined SLIs to provide a best-in-class experience for customers. Collaborate with feature teams during both design and development phases to ensure adherence to UI architectural standards and best practices. Write detailed design documents and documentation on platform level design items and their implementation. Promote cross-team awareness. Mentor junior engineers and improve software development processes. Required Qualifications and Skills B.S. or M.S. Computer Sciences or related discipline 4-6 years of experience delivering enterprise-class JavaScript web applications Expertise in JavaScript/ES6/Typescript and 3+ years of experience with React. Experience with NodeJS & Frontend Build Tools like Webpack / Vite etc. Expertise in modern testing frameworks (e.g. React Testing Library, Jest, Karma, Cypress). Experience with dealing with open ended problem statements. Experience working in an Agile development environment. Experience leading projects and mentoring engineers. Comfortable working with a remote team operating in multiple time zones. Comfortable communicating about your work with both technical and non-technical team members, including fellow engineers, product managers, designers, and analysts. Experience working in teams with a heavy emphasis on Automation and Quality (CI/CD). Team player, able to take and give constructive feedback and apply (from code reviews to 1-1s) Desirable Skills Familiarity with full stack web app development using Node.js / Next / Remix / GraphQL. Experience of leading a team of 3+ people. Experience in the design, development, and maintenance of component-based architectures, preferably with React and Redux. About Us Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
At Sumo Logic, we ingest petabytes of data every day and empower our customers by providing them with extremely reliable and fast tools to derive meaningful insights from their data. The Open Source/Open Telemetry Collector team provides the next-generation data collector built on Open Telemetry to simplify and streamline the performance and behavior monitoring of complex distributed systems. Responsibilities: Design and implement features for an extremely robust and lean OpenTelemetry collection engine. Good hands-on understanding of Kubernetes and the Ability to quickly diagnose and resolve complex issues in a production environment. Write robust code with unit and integration tests. Contribute to the upstream OpenTelemetry project. Analyze and improve the efficiency, scalability, and reliability of our backend systems. Work as a team member, helping the team respond quickly and effectively to business needs Experience with CI and on-call production support Requirements B.Tech, M.Tech, or Ph.D. in Computer Science or related discipline 5-8 years of industry experience with a proven track record of ownership Experience with GoLang or other statically typed language (Java, Scala, C++). Willingness to learn GoLang if you dont have the experience. Strong communication skills and the ability to work in a team environment Understand the performance characteristics of commonly used data structures (maps, lists, trees, etc) Demonstrated ability to learn quickly, solve problems and adapt to new technologies Nice to have Contributing to an open-source project and preferably open-source telemetry collection Familiarity with the monitoring/observability space. Working experience with GitHub Actions or other CI pipelines A GitHub account with recent activity and contributions to open source projects Experience in multi-threaded programming and distributed systems is highly desirable. Comfortable working with Unix-type operating systems (Linux, OS X) Familiarity with Docker, Kubernetes, Helm, Terraform, etc Agile software development experience (test-driven development, iterative and incremental development)
Software Engineer-II (Backend) Location - Noida/Bengaluru Our team: At Sumo Logic, we ingest petabytes of data every day and empower our customers by providing them with extremely reliable and fast tools to derive meaningful insights from their data. The Open Source/Open Telemetry Collector team provides the next-generation data collector built on Open Telemetry to simplify and streamline the performance and behavior monitoring of complex distributed systems. Responsibilities: Implement features for an extremely robust and lean OpenTelemetry collection engine. Understanding of Kubernetes and the Ability to quickly diagnose and resolve complex issues in a production environment. Write robust code with unit and integration tests. Analyze and improve the efficiency, scalability, and reliability of our backend systems. Work as a team member, helping the team respond quickly and effectively to business needs Requirements B.Tech, M.Tech in Computer Science or related discipline 2-3 years of industry experience with a proven track record of ownership Experience with GoLang or other statically typed language (Java, Scala, C++). Willingness to learn GoLang if you dont have the experience. Strong communication skills and the ability to work in a team environment Understand the performance characteristics of commonly used data structures (maps, lists, trees, etc) Demonstrated ability to learn quickly, solve problems, and adapt to new technologies Nice to have Contributing to an open-source project and preferably open-source telemetry collection Familiarity with the monitoring/observability space. Working experience with GitHub Actions or other CI pipelines. Comfortable working with Unix-type operating systems (Linux, OS X) Familiarity with Docker, Kubernetes, Helm, Terraform, etc. Agile software development experience (test-driven development, iterative and incremental development) About Us Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com. Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Software Engineer-II (Backend) Location - Noida/Bengaluru Our team: At Sumo Logic, we ingest petabytes of data every day and empower our customers by providing them with extremely reliable and fast tools to derive meaningful insights from their data. The Open Source/Open Telemetry Collector team provides the next-generation data collector built on Open Telemetry to simplify and streamline the performance and behavior monitoring of complex distributed systems. Responsibilities: Implement features for an extremely robust and lean OpenTelemetry collection engine. Understanding of Kubernetes and the Ability to quickly diagnose and resolve complex issues in a production environment. Write robust code with unit and integration tests. Analyze and improve the efficiency, scalability, and reliability of our backend systems. Work as a team member, helping the team respond quickly and effectively to business needs Requirements B.Tech, M.Tech in Computer Science or related discipline 2-3 years of industry experience with a proven track record of ownership Experience with GoLang or other statically typed language (Java, Scala, C++). Willingness to learn GoLang if you dont have the experience. Strong communication skills and the ability to work in a team environment Understand the performance characteristics of commonly used data structures (maps, lists, trees, etc) Demonstrated ability to learn quickly, solve problems, and adapt to new technologies Nice to have Contributing to an open-source project and preferably open-source telemetry collection Familiarity with the monitoring/observability space. Working experience with GitHub Actions or other CI pipelines. Comfortable working with Unix-type operating systems (Linux, OS X) Familiarity with Docker, Kubernetes, Helm, Terraform, etc. Agile software development experience (test-driven development, iterative and incremental development) Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com . Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Senior Software Engineer-I (Open Source Collection) Location: Bengaluru/Noida Our team: At Sumo Logic, we ingest petabytes of data every day and empower our customers by providing them with extremely reliable and fast tools to derive meaningful insights from their data. The Open Source/Open Telemetry Collector team provides the next-generation data collector built on Open Telemetry to simplify and streamline the performance and behavior monitoring of complex distributed systems. Responsibilities: Design and implement features for an extremely robust and lean OpenTelemetry collection engine. Good hands-on understanding of Kubernetes and the Ability to quickly diagnose and resolve complex issues in a production environment. Write robust code with unit and integration tests. Contribute to the upstream OpenTelemetry project. Analyze and improve the efficiency, scalability, and reliability of our backend systems. Work as a team member, helping the team respond quickly and effectively to business needs Experience with CI and on-call production support Requirements B.Tech, M.Tech, or Ph.D. in Computer Science or related discipline 5-8 years of industry experience with a proven track record of ownership Experience with GoLang or other statically typed language (Java, Scala, C++). Willingness to learn GoLang if you dont have the experience. Strong communication skills and the ability to work in a team environment Understand the performance characteristics of commonly used data structures (maps, lists, trees, etc) Demonstrated ability to learn quickly, solve problems and adapt to new technologies Nice to have Contributing to an open-source project and preferably open-source telemetry collection Familiarity with the monitoring/observability space. Working experience with GitHub Actions or other CI pipelines A GitHub account with recent activity and contributions to open source projects Experience in multi-threaded programming and distributed systems is highly desirable. Comfortable working with Unix-type operating systems (Linux, OS X) Familiarity with Docker, Kubernetes, Helm, Terraform, etc. Agile software development experience (test-driven development, iterative and incremental development) About Us Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com. Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Senior Software Engineer-II (Open Source Collection) Location: Bengaluru/Noida Our team: At Sumo Logic, we ingest petabytes of data every day and empower our customers by providing them with extremely reliable and fast tools to derive meaningful insights from their data. The Open Source/Open Telemetry Collector team provides the next-generation data collector built on Open Telemetry to simplify and streamline the performance and behavior monitoring of complex distributed systems. Responsibilities: Design and implement features for an extremely robust and lean OpenTelemetry collection engine. Good hands-on understanding of Kubernetes and the Ability to quickly diagnose and resolve complex issues in a production environment. Write robust code with unit and integration tests. Contribute to the upstream OpenTelemetry project. Analyze and improve the efficiency, scalability, and reliability of our backend systems. Work as a team member, helping the team respond quickly and effectively to business needs Experience with CI and on-call production support Requirements B.Tech, M.Tech, or Ph.D. in Computer Science or related discipline 7-8 years of industry experience with a proven track record of ownership Experience with GoLang or other statically typed language (Java, Scala, C++). Willingness to learn GoLang if you dont have the experience. Strong communication skills and the ability to work in a team environment Understand the performance characteristics of commonly used data structures (maps, lists, trees, etc) Demonstrated ability to learn quickly, solve problems and adapt to new technologies Nice to have Contributing to an open-source project and preferably open-source telemetry collection Familiarity with the monitoring/observability space. Working experience with GitHub Actions or other CI pipelines A GitHub account with recent activity and contributions to open source projects Experience in multi-threaded programming and distributed systems is highly desirable. Comfortable working with Unix-type operating systems (Linux, OS X) Familiarity with Docker, Kubernetes, Helm, Terraform, etc. Agile software development experience (test-driven development, iterative and incremental development) About Us Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com. Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Software Engineer II - UI Location: Noida As a Software Engineer - II, UI in the UI framework team, you will work on the platform powering the Sumo Logic Frontend Web Application that empowers our customers to monitor and troubleshoot their applications. Responsibilities Building rich user interfaces primarily for our mission-critical high-availability analytics platform using React and TypeScript . Participate in user experience design , and architecture initiatives and lead regular code reviews with a major focus on ease of use, visual appeal, re-usability, and performance. Build and maintain tooling for Developer Productivity and Experience. Instrument and measure UI performance with well-defined SLIs to provide a best-in-class experience for customers. Collaborate with feature teams during both design and development phases to ensure adherence to UI architectural standards and best practices. Write detailed design documents and documentation on platform level design items and their implementation. Promote cross-team awareness. Mentor junior engineers and improve software development processes. Required Qualifications and Skills B.S. or M.S. Computer Sciences or related discipline 2-4 years of experience delivering enterprise-class JavaScript web applications Expertise in JavaScript/ES6/Typescript and 3+ years of experience with React. Experience with NodeJS & Frontend Build Tools like Webpack / Vite etc. Expertise in modern testing frameworks (e.g. React Testing Library, Jest, Karma, Cypress). Experience with dealing with open ended problem statements. Experience working in an Agile development environment. Experience leading projects and mentoring engineers. Comfortable working with a remote team operating in multiple time zones. Comfortable communicating about your work with both technical and non-technical team members, including fellow engineers, product managers, designers, and analysts. Experience working in teams with a heavy emphasis on Automation and Quality (CI/CD). Team player, able to take and give constructive feedback and apply (from code reviews to 1-1s) Desirable Skills Familiarity with full stack web app development using Node.js / Next / Remix / GraphQL. Experience of leading a team of 3+ people. Experience in the design, development, and maintenance of component-based architectures, preferably with React and Redux. About Us Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Senior Software Engineer II - UI Location: Noida As a Senior Software Engineer - II, UI in the UI framework team, you will work on the platform powering the Sumo Logic Frontend Web Application that empowers our customers to monitor and troubleshoot their applications. Responsibilities Building rich user interfaces primarily for our mission-critical high-availability analytics platform using React and TypeScript . Participate in user experience design , and architecture initiatives and lead regular code reviews with a major focus on ease of use, visual appeal, re-usability, and performance. Build and maintain tooling for Developer Productivity and Experience. Instrument and measure UI performance with well-defined SLIs to provide a best-in-class experience for customers. Collaborate with feature teams during both design and development phases to ensure adherence to UI architectural standards and best practices. Write detailed design documents and documentation on platform level design items and their implementation. Promote cross-team awareness. Mentor junior engineers and improve software development processes. Required Qualifications and Skills B.S. or M.S. Computer Sciences or related discipline 6-8 years of experience delivering enterprise-class JavaScript web applications Expertise in JavaScript/ES6/Typescript and 3+ years of experience with React. Experience with NodeJS & Frontend Build Tools like Webpack / Vite etc. Expertise in modern testing frameworks (e.g. React Testing Library, Jest, Karma, Cypress). Experience with dealing with open ended problem statements. Experience working in an Agile development environment. Experience leading projects and mentoring engineers. Comfortable working with a remote team operating in multiple time zones. Comfortable communicating about your work with both technical and non-technical team members, including fellow engineers, product managers, designers, and analysts. Experience working in teams with a heavy emphasis on Automation and Quality (CI/CD). Team player, able to take and give constructive feedback and apply (from code reviews to 1-1s) Desirable Skills Familiarity with full stack web app development using Node.js / Next / Remix / GraphQL. Experience of leading a team of 3+ people. Experience in the design, development, and maintenance of component-based architectures, preferably with React and Redux. About Us Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Senior Software Engineer II - Metrics Platform Location: Noida, Uttar Pradesh, India Sumo Logic is a cloud-native SaaS data analytics platform, solving complex observability and security problems. Customers choose our product because it allows them to easily monitor, optimize and secure their applications, systems and infrastructures. Our microservices architecture hosted on AWS ingests petabytes of data daily across many geographic regions. Millions of queries a day analyze hundreds of petabytes of data. The Metrics Platform Team is responsible for building scalable, cost-efficient and highly available backend services for Sumo Logic Infrastructure Monitoring solution. You will join a team of engineers responsible for ingest, query and storage components of a distributed time series database engine. What you will do: Develop features using algorithms that work optimally on very large data sets. These features would run on our backend systems that can handle enormous amounts of customer data, operate with high tolerance for errors, and can scale up as needed. These systems are responsible for managing and processing petabytes of data. Follow test driven development. Write robust & re-usable code, demonstrate its robustness through automated tests. Own a small set of microservices, analyze and improve the efficiency, scalability, reliability and cost for the same. Helping the team respond quickly and effectively to business needs. Act as a primary on-call for owned services, responding to service degradations in a timely manner. What you will have: BSc or MSc in Computer Science or a related discipline. 7-8 years of industry experience with a proven track record of ownership. Object-oriented experience, for example in Java, Scala, Ruby, or C++. Understanding the performance characteristics of commonly used data structures (maps, lists, trees, etc). Desire to learn Scala, an up-and-coming JVM language ( scala-lang.org ). Experience in multi-threaded programming Experience in running large scalable distributed services following a microservice architecture Desirable skills: Experience in big data and/or 24x7 commercial service is highly desirable. You should be happy working with Unix (Linux, OS X). Agile software development experience (test-driven development, iterative and incremental development) is a plus. Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com . Sumo Logic Privacy Policy . Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Renewal Management: Monitor customer contract renewal dates and proactively reach out to clients nearing expiration. Conduct renewal discussions, understanding customer needs and addressing any concerns. Prepare renewal quotes and negotiate terms to achieve mutually beneficial agreements. Identify at-risk renewals and develop targeted strategies to retain customers. Comfortable in working in night shifts & independently. Customer Relationship Building: Establish strong relationships with key customer stakeholders. Regularly check-in with customers to assess their satisfaction and usage of the product/service. Proactively identify potential issues and address them promptly. Required Qualifications and Skills BE/BTech or BCS (Degree or equivalent experience) Years of Experience- 5-8 years required in the Saas Industry with 3-5 years in CSS or renewals Role. Proven track record in a customer success or account management role, ideally with experience in renewals. Willing to work in US Shift from 6 PM IST to 3 AM IST Desirable Skills Excellent Communication Skills Strong commitment to delivering exceptional customer service and exceeding expectations. Proficiency in analyzing customer data to identify trends and opportunities. Familiarity with CRM systems (e.g., Salesforce, Clari, Zuora, Gainsight) to manage customer interactions and track renewal progress.
SumoLogic is seeking a strong Software Engineer, backend, to join our Cloud SIEM team. As a Software Engineer, you will play a critical role in designing, developing, and maintaining our cutting-edge cloud-based SIEM solutions. Key Responsibilities: Design, develop, and maintain high-performance, scalable cloud services Collaborate with cross-functional teams to define, design, and ship new features. Ensure the best possible performance, quality, and responsiveness of services. Identify and correct bottlenecks and fix bugs. Help maintain code quality, organization, and automatization. Participate in code reviews and provide constructive feedback to team members. Mentor junior engineers and help them grow their technical skills. Stay up-to-date with the latest industry trends and technologies to ensure our products remain cutting-edge. Qualifications: Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Experience: 4+ years of hands-on experience in software engineering, Technical Skills: Working experience in cloud technologies (AWS, Azure, GCP), programming languages (any of Scala, Java, Python, Go, etc.). Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering high-quality solutions. Agile Development: Experience with Agile development methodologies and practices. Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.