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Sales Operations Analyst

Sales Operations Analyst

Accenture

3 - 5 years

2 - 6 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

operations analyst order processing supply chain order management customer service logistics process improvement purchase order sales network management sales operations cloud operations b2b design inventory management finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Order Management - Order Management

Designation: Sales Operations Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.Order Management involves order processing, Receive, process and confirm customer orders in the system. Ensure order accuracy in terms of pricing, product specifications, quantity, and delivery details Coordinate with sales, supply chain, and warehouse teams to fulfill customer orders Work well with sales, logistics, finance, and customer service teams to ensure smooth operations.

Keyword includes (Order Processing, Order fullfilment" "Customer communication",Inventory Management)Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management.

What are we looking for?

Act as a technical expert on order management processes, systems, and best practices.

Provide guidance and training to team members on complex issues.

Support process improvement and system enhancement initiatives.

Collaborate with IT and process owners to address system issues or upgrades.

Assist in developing and updating operational documentation.

Bachelor’s degree in business, operations, or related field.

4+ years’ experience in order management, with deep system and process knowledge.

Excellent analytical and problem-solving skills.

Ability to communicate technical information clearly.

Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problems

Your day to day interaction is with peers within Accenture before updating supervisors

In this role you may have limited exposure with clients and/or Accenture management

You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments

The decisions you make impact your own work and may impact the work of others

You will be an individual contributor as a part of a team, with a focused scope of work

Please note that this role may require you to work in rotational shifts
Qualification Any Graduation

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Sales Operations Analyst