Sales Manager

Company: IndiaFilings:

Finance Industry: Business Incorporations, Compliance & Advisory Services. IndiaFilings is a leading online platform in India that provides business, legal, tax, and compliance services to startups, small and medium-sized businesses (SMEs), and individuals.

Role Overview:

We are looking for a dynamic and results-driven Team Lead - Sales to lead our high-performing sales team. The ideal candidate will drive quota achievement, lead and train the team, manage sales processes, and maintain excellent customer relationships. This role requires hands-on leadership in a call center sales environment focused on the chennai market.

Key Responsibilities:

Sales Delivery & Team Management:

• Own and achieve team sales quotas through effective leadership.
• Manage day-to-day operations within a call center-based sales team.
• Leverage team strengths and coach on weaknesses for consistent performance improvement.

Performance Coaching & Training:

• Onboard and train new hires to reach full productivity within 90 days.
• Conduct ongoing coaching on product knowledge, objection handling, and closing techniques.
• Facilitate mock sessions and performance reviews to enhance sales skills.

Sales Strategy & Execution:

• Develop and implement sales initiatives targeting key customer segments.
• Monitor customer feedback and market intelligence to adjust sales strategies.
• Drive lead conversion through pipeline management and regular team huddles.

Customer Engagement & Relationship Management:

• Support team members during high-value negotiations and client meetings.
• Engage directly with customers to ensure satisfaction and address concerns.

Process & Data Management:

• Analyze sales data to identify trends and improvement areas.
• Track KPIs such as turnaround times (TAT), missed calls, follow-ups, and lead aging.
• Provide daily and weekly performance reports to senior management.

Compliance & Policy Adherence:

• Ensure team adherence to company policies and regulatory standards.
• Proactively resolve escalations and operational bottlenecks.

Key Performance Indicators (KPIs):

• Achievement of team sales quota
• Lead conversion rates and revenue per agent
• New hire ramp-up time (Training to productivity)
• Quality scores and customer satisfaction ratings
• Call center KPIs including TAT, missed calls, and follow-up timeliness

Ideal Candidate Profile:

• Minimum 3 years of experience leading sales teams in inside sales environments.

• Salary - Upto 6LPA (Based on experience & Interview performance)

• Proven track record of meeting or exceeding sales quotas through team leadership.
• Strong people management, coaching, and communication skills.
• Aalytical mindset with a data-driven approach to performance management.
• Energetic, results-oriented, and capable of scaling a high-growth sales team.
• Degree in Finance or related field is a plus.

Why Join India filings

• Opportunity to lead a growing, innovative sales team in a fast-paced industry.
• Collaborative work environment focused on professional development and success.
• Competitive salary and performance-based incentives.

Drop your CV/Resume - Contact details - 8925518987