Sales & Key Account Executive (OEM)

Sales & Key Account Executive

Key Responsibilities:

• Sales Support & Account Management:

• Strengthen and support sales operations for existing OEM clients.
  
• Manage all Sales, Marketing, and Service-related activities for Key Account customers within the assigned region.
  
• Build and maintain strong relationships to encourage repeat business and long-term client retention.
  

• Business Development:

• Identify new application areas and explore opportunities to onboard potential customers.
  
• Generate and pursue new sales enquiries; provide tailored solutions that align with both customer needs and company offerings.
  
• Work closely with the Sales Manager to plan, design, and implement strategic Sales & Marketing initiatives.
  

• Order Execution & Customer Satisfaction:

• Oversee complete order execution from entry to delivery, ensuring customer satisfaction and timely payment collection.
  
• Ensure customer issues are resolved promptly and efficiently.
  

• Reporting & Data Management:

• Prepare monthly sales reports and performance reviews for discussion with the Sales Manager.
  
• Utilize the ERP system to deliver efficient services and support to customers.
  
• Maintain and analyze customer data in the CRM to generate actionable MIS reports.
  

• Cross-functional Collaboration:

• Coordinate with internal departments to meet sales targets and support overall business objectives.
  
• Ensure all sales activities align with ISO 9001:2015 quality standards and organizational compliance policies.
  

• Growth & Profitability:

• Drive business volume growth while ensuring profitability and cost-efficiency.
  
• Continuously seek ways to improve customer engagement and sales outcomes.