Sales Executive

Job Description

Department: Sales

Position: Sales Executive

Location: Rajokri New Delhi

Job Purpose

The Sales Executive will be responsible for handling leads, conducting client interactions, managing tele-sales platforms, and coordinating with internal departments to ensure smooth order execution. The role focuses on converting inquiries into sales, maintaining accurate records, and building long-term client relationships for business growth.

Key Responsibilities

Lead & Tele-Sales Management

• Manage incoming leads from Meta, Google, IndiaMART, and other platforms.
• Handle tele-sales inquiries and execute strategies to achieve sales targets.
• Follow up on leads, qualify them as per company criteria, and maximize conversions through calls, meetings, and walk-ins.
• Review quotations before sharing with clients to ensure accuracy.
• Follow up for advance and balance payments as per quotation/sales order terms.

Client Meetings & Site Visits

• Conduct client meetings and site visits to understand requirements and propose solutions.
• Present company products/services effectively and highlight key strengths.
• Maintain professional, polite, and solution-oriented communication at all times.
• Gather client feedback post-delivery and share with the internal team for improvements.

Order Fulfillment & Coordination

• Coordinate with Admin, Fulfillment, and Workshop teams to ensure timely delivery of goods.
• Track order progress, keep clients updated, and escalate issues/delays where required.
• Ensure smooth communication between client and internal departments until project/order closure.

Data Management & Reporting

• Maintain accurate sales records including leads, quotations, payments, and dispatch details.
• Submit daily/weekly/monthly reports as per company process.
• Ensure data governance and accuracy in CRM/databases for management review.

Other Responsibilities

• Support sales campaigns, export initiatives, and business development strategies.
• Be a team player and contribute to fostering a positive work culture.
• Perform any additional tasks assigned by the Sales Manager or management.

Education & Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 1–3 years of experience in sales (tele-sales/B2B/field sales preferred).
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in MS Office and CRM tools.
• Willingness to travel for client meetings and site visits.

Compensation

₹3L – ₹6.5L per annum (Fixed + Variable).

• Retail

Full-time