3 - 5 years

4 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Attend inbound calls and WhatsApp inquiries from prospective clients.
  • Explain clinic services and treatment packages confidently and clearly.
  • Counsel clients on skincare, aesthetic, and wellness treatments as per their concerns.
  • Follow up on leads and nurture them into confirmed bookings.
  • Convert leads into appointments and drive walk-ins to closures.
  • Coordinate with doctors/therapists to ensure seamless consultations.
  • Maintain lead tracking reports and update CRM/Excel regularly.
  • Achieve daily, weekly, and monthly conversion targets.
  • Cross-sell skincare products or packages post-treatment.

Preferred candidate profile

  • Excellent verbal communication and soft-selling skills.
  • Polite, persuasive, and patient-friendly tone.
  • Full knowledge of skin treatments and common concerns
  • Confident in handling objections and guiding patients to the right solution.
  • Organized, target-driven, and punctual.

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