Sales Engineer

POSITION SUMMARY

To manage Sales and marketing activities at regional Level. Support Sales resources to handle customers in critical situations / requirements and coordinate with operations team to ensure a higher level of overall customer experience.

• Sales Management and marketing
• Customer Management
• Distribution Management
• Key Account Management
• New business Development
• Interfacing and coordinating with other functions (Operations, HR, Finance, etc.) to meet business objectives.
• Receivables Management

Forward Planning –

Autonomy in decision making -

KEY RESPONSIBILITIES

• Achieve monthly, quarterly, and annual sales targets for the South 1 region.
• Drive sales planning, budgeting, and forecasting (Sales Plans, Inventory, NOD).
• Execute sales and marketing strategies effectively within assigned territory.
• Prepare timely weekly, monthly, quarterly, and annual sales reports.
• Lead commercial negotiations with customers and partners.
• Plan and execute region-specific marketing activities, product demos, seminars, and technical sessions.
• Track competitor activities, pricing, product offerings, and new developments.
• Collect and analyse market intelligence to support strategic decisions.

Customer Management

·      Manage, retain, and grow existing customers.

• Identify potential customers and expansion opportunities across biopharma, pharma, biotech, and allied industries.
• Build strong relationships with process engineers, procurement teams, production heads, and KOLs

Distribution Management

• Manage, support, and expand distributors in the South 1 region.
• Ensure adequate stock levels, timely replenishment, and distributor development

New Business Development

• Expand business in uncovered regions or new application areas within the South 1 zone.
• Drive revenue from new product lines, new applications, and cross-selling opportunities.

Interfacing and coordinating with other functions (Operations, HR, Finance, etc.) to meet business objectives

• Work closely with Application Engineers, Operations and CSD teams to ensure timely customer support.
• Coordinate for order fulfilment, product trials, validation activities, and complaint resolution.

Receivables Management

• Ensure timely payment collection as per agreed terms.
• Monitor customer outstanding and support credit control processes.

SKILLS

Functional

·      Ability to understand customer processes and requirements.

·      Ability to understand products and services offered by the organization.

·      Knowledge of the region, territories and Languages

·      Relationship with Customers & Key opinion Leader’s (KOL) of the region

·      Technical Acumen

·      Prior experience of handling Biopharmaceutical and medical products.

·      Knowledge of carrying out basic tests / experiments needed in process handling

·      Awareness on ERP like SAP and MS Office tools for business requirements

Behavioral

·      Customer Orientation

·      Result Orientation

·      Willingness to take initiatives

·      Self-Motivated

·      Problem solving & Decision-making skills

·      Assertiveness

·      Team Management Skills