Sales Coordinator

Key Responsibilities:

1. Order Management

• Handle order processing from receipt to dispatch, including raising sales orders, and coordinating delivery.
• Track order status and update customers on dispatch and delivery schedules.
• Maintain accurate sales records and documentation.

2. Coordination with Sales Team

• Support sales team with information, reports, and back-end coordination.
• Follow up on leads, quotations, and client queries in coordination with sales executives.
• Track sales targets, collections, and individual performance reports.

3. Customer Communication

• Serve as a point of contact for customers regarding orders, inquiries, and after-sales support.
• Maintain professional and timely communication with clients via phone, email, and other platforms.

4. Sales Reporting & MIS

• Prepare daily, weekly, and monthly sales reports for management.
• Maintain customer database, sales records, and follow-up schedules.
• Track sales performance, pending orders, and payment status.

5. Inventory Coordination

• Coordinate with inventory/store teams to check stock availability.
• Ensure timely replenishment of fast-moving products as per sales forecasts.

6. Coordination with Other Departments

• Liaise with production, dispatch, accounts, and logistics teams for seamless order execution.
• Ensure all sales-related activities align with company policies and procedures.

7. Documentation & Filing

• Ensure all sales documentation (invoices, dispatch challans, customer POs, etc.) are properly maintained and filed.
• Assist in managing contracts, pricing lists, and client-specific agreements.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 1–3 years of experience in a sales coordination or back-office sales support role.
• Excellent communication (written & verbal) and interpersonal skills.
• Strong organizational and follow-up skills.
• Proficiency in MS Excel, Word, and email communication; ERP knowledge is a plus.
• Ability to multitask and work under pressure

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person