Sales Coordinator

0 years

3 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities1. Order Management & Dispatch Coordination

  • Receive, confirm, and process sales orders from Sales Executives and distributors.
  • Coordinate with the warehouse and logistics team to ensure timely dispatch.
  • Monitor stock levels (SKU-wise) and align with production on availability.
  • Track the status of deliveries and ensure proper documentation (invoice, DO, GRN).

2. Sales Reporting & MIS

  • Prepare and share Daily Sales Reports (DSR) with management.
  • Maintain primary and secondary sales trackers, SKU-wise performance, and route plans.
  • Generate weekly and monthly MIS for review meetings.
  • Support the sales team in target vs achievement analysis.

3. Distributor Coordination

  • Maintain updated distributor information: stock, orders, payments, credit limits.
  • Follow up for outstanding payments and ensure timely clearance.
  • Handle distributor claims, returns, and scheme settlements.
  • Provide price lists, scheme circulars, and updates regularly.

4. Sales Team Support

  • Assist Sales Executives and ASMs with accurate data, reports, and required materials.
  • Circulate promotional schemes, product updates, and marketing materials.
  • Coordinate travel reimbursements and administrative paperwork.
  • Support onboarding of new sales staff (documentation, ID cards, system access).

5. Cross-Functional Coordination

  • Work closely with Production, QC, and Warehouse teams for product availability.
  • Coordinate with the Accounts team for invoice issues, credit notes, and payment reconciliation.
  • Support Marketing during product launches, events, and activations.

6. Customer & Market Support

  • Communicate with retailers/distributors when required to resolve order or delivery issues.
  • Track customer complaints related to product, delivery, or documentation and escalate appropriately.
  • Monitor competitor updates, pricing changes, and market trends when shared by field teams.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Work from home

Work Location: In person

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