Sales Coordinator

The Sales Coordinator provides essential support to the sales team, ensuring smooth and efficient handling of sales operations and customer interactions. This role involves coordination with internal departments, clients, and external partners to manage order processing, customer communication, and documentation. The ideal candidate should be detail-oriented, proactive, and possess excellent communication and organizational skills.

Key Responsibilities:Sales Support & Coordination:

• Coordinate with the sales team for daily sales activities, follow-ups, and customer communication.
• Prepare and process quotations, proforma invoices, order confirmations, and sales invoices.
• Maintain and update records of customer inquiries, orders, and sales pipeline in CRM.
• Follow up with clients for order confirmations, payments, and necessary documentation.
• Liaise with logistics and dispatch teams to ensure timely delivery of goods.
• Track order status and provide regular updates to the sales team and customers.
• Maintain and update the database of clients, leads, and prospects.

Customer Relationship Management:

• Act as a point of contact for customer queries and provide prompt, professional responses.
• Assist in maintaining long-term relationships with clients through consistent follow-ups and support.
• Schedule and coordinate client meetings, presentations, and product demos.

Reporting & Documentation:

• Generate and compile regular sales reports, order tracking reports, and payment follow-up reports.
• Maintain accurate records of all sales-related documents and correspondence.
• Assist in market research, competitor analysis, and customer feedback collection.

Administrative & Event Coordination:

• Coordinate logistics and participation for exhibitions, seminars, and marketing events.
• Arrange marketing materials, samples, and promotional items as needed.
• Provide administrative support to the sales team including travel bookings, claims, and meeting arrangements.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration or a related field.
• 2–4 years of experience in a sales coordination or inside sales role.
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Attention to detail and a customer-centric approach.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person