Service and Purchase Coordinator

The Service and Purchase Coordinator plays a key role in supporting both service operations and purchasing activities. This role ensures seamless coordination between internal teams, vendors, and clients by managing service requests, procurement processes, inventory, and administrative tasks. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:Service Coordination:

• Allot service calls in consultation with the service in-charge and update call status.
• Prepare quotations, proforma invoices, and order confirmations.
• Document order receipts and follow up for spare parts and service payments.
• Coordinate supply and logistics for spare parts.
• Maintain and update the machine supplied list.
• Organize travel arrangements for the service team.
• Verify and coordinate travel claims for the service team.
• Regularly update the CRM system with service-related data.
• Generate and manage service reports.
• Monitor and maintain spare parts stock inventory.
• Coordinate and participate in service-related events and exhibitions.

Purchase & Administration:

• Procure items and services required for office operations.
• Compare vendor quotes and issue purchase orders for machines and logistics.
• Identify and implement cost-saving initiatives within the purchase department.
• Coordinate logistics and arrangements for exhibitions, seminars, and product demos.
• Maintain accurate records of company property and assets.
• Handle inward and outward courier documentation and records.
• Manage and update databases such as exhibitor lists and associate contacts.
• Arrange hospitality and entertainment for guests and visitors.
• Ensure proper use, maintenance, and tracking of company properties and assets.

General Duties:

• Support smooth functioning and growth of Nitshaw through proactive task execution.
• Take on additional responsibilities as assigned by management.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, or related field.
• 2–4 years of relevant experience in service coordination or procurement.
• Proficient in MS Office (Word, Excel, PowerPoint) and CRM software.
• Strong communication and interpersonal skills.
• High attention to detail and organizational ability.
• Ability to manage multiple priorities and meet deadlines.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance

Experience:

• Service Coordinator: 1 year (Preferred)

Work Location: In person