Sales Coordinator

Job Brief (Sales Coordinator)

• Lead alignment of leads received from various online sources like website, IndiaMart, Facebook, etc.
• Calling on fresh leads provided daily. Validate and mature leads for alignment to salesperson.
• Follow-up on existing open leads to ensure prompt meeting alignment/closures.
• Initiating sales with potential customers over the phone.
• Asking questions to engage customers and keep the conversation going. Listening to the customers needs to provide better solutions.
• Keeping up to date on all products and informing customers of new products. Answering customers questions on the products.
• Ensuring prompt closures and faster sales. Influences customers to buy our product by following a prepared script to give product reference information.
• Ask questions to understand customer requirements and close sales & handle grievances to preserve the company reputation.
• Conducting in-depth needs assessments to better understand each client's requirements.
• Responsible for increasing the conversion ratio for online Leads.
• Ensure proper documentation is done on all leads.
• Helping the sales team to improve their productivity by contacting customers and arrange multiple meetings as per requirement.

Qualification & Skills Required

• Graduate.
• 6 months - 1 years of experience in Customer Service/Sales calling profile.
• Excellent verbal and written communication skills.
• Working knowledge of relevant computer software like Microsoft Office and Google apps.
• The patience and ability to engage customers in conversation.
• Ability to handle pressure and tight deadlines.
• Confident, articulate, and professional.
• Should work well in a team.