Sales Coordination Executive

Job Summary:

The Sales Coordinator will be responsible for supporting the sales team by handling various tasks such as customer communication, data management, and coordination of sales activities. This role requires excellent communication skills, proficiency in Excel, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

1. Customer Communication:

• Make outbound calls to potential and existing customers to provide information about products/services, answer inquiries, and follow up on leads.
• Handle inbound customer inquiries and provide appropriate solutions.
• Maintain a professional and friendly tone in all customer interactions.

2. Data Management:

• Maintain and update sales-related data in Excel spreadsheets, ensuring accuracy and completeness.
• Generate sales reports and summaries from data in Excel.
• Track and report on key performance indicators (KPIs) related to sales activities.

3. Sales Coordination:

• Assist the sales team in coordinating and organizing sales activities and campaigns.
• Schedule meetings and appointments for the sales team.
• Coordinate with other departments to ensure timely delivery of products/services to customers.

4. Administrative Support:

• Prepare sales documents, presentations, and proposals as needed.
• Manage and organize sales-related files and records.
• Provide general administrative support to the sales team as required.

Qualifications and Skills:

• Education:

  A degree or diploma in Business Administration, Marketing, or a related field is preferred.

• Experience:

  Previous experience in a sales support or coordination role is an advantage.

• Technical Skills:

• Proficient in Microsoft Excel and other Microsoft Office applications.
• Familiarity with CRM software is a plus.

• Communication Skills:

• Excellent verbal and written communication skills in [Insert Language(s)].
• Strong interpersonal skills with the ability to build rapport with customers and team members.

• Organizational Skills:

• Strong organizational skills with attention to detail.
• Ability to manage multiple tasks and prioritize effectively.

Working Conditions:

• Work Hours:

  Standard business hours, with occasional extended hours as needed.

• Work Environment:

  Office-based role with a potential for remote work depending on company policy.