Sales Co-ordinator

Sales Coordinator – Performance of Duties 1. Sales Support & Coordination • Assist the sales team in preparing quotations, proposals, and sales orders. • Coordinate with clients regarding inquiries, follow-ups, and order confirmations. • Maintain effective communication between sales, service, and other departments to ensure smooth workflow. 2. Documentation & Reporting • Prepare and maintain sales-related documents such as invoices, delivery notes, agreements, and correspondence. • Update and manage sales records, customer databases, and trackers. • Generate periodic sales reports (daily/weekly/monthly) for management review. 3. Customer Relationship Management • Respond to customer queries promptly and professionally. • Provide after-sales support and coordinate with service teams for issue resolution. • Maintain strong business relationships with existing clients and support in acquiring new clients. 4. Order & Logistics Coordination • Monitor order processing and delivery schedules. • Liaise with stores, accounts, and logistics to ensure timely dispatch and accurate billing. • Track pending orders and payments, ensuring timely collection. 5. Internal & External Communication • Act as a single point of contact between the sales team and other departments. • Schedule and coordinate meetings, reviews, and client interactions. • Assist in organizing sales campaigns, exhibitions, and promotional activities. 6. Administrative Support • Maintain records of sales expenses, travel claims, and reimbursements. • Provide secretarial support to the Sales Manager/Head of Department. • Ensure confidentiality and accuracy of sales-related information. Email ID - mayuri.hr@novorbisitus.com Contact No - 9145572071