Sales and Service Engineer

Job Title: Sales and Service Engineer

Location: Dehradun (with regional travel)

Reports To: Engineering Executive

About Us:

Since 2007, we have been a trusted hub for advanced physiotherapy equipment, fitness products, surgical instruments, and medical devices. We empower healthcare providers by delivering quality, affordable medical technology solutions. Join our dynamic team and contribute to improving healthcare outcomes every day.

What You’ll Do:

• Provide installation, maintenance, and technical support for our full portfolio of medical devices at hospitals, clinics, and healthcare centers
• Perform advanced troubleshooting and repair of PCBs (Printed Circuit Boards) within medical equipment, ensuring rapid and precise recovery of device functionality
• Conduct engaging and informative product demonstrations to educate and inspire prospective and existing customers
• Respond promptly to service calls, troubleshoot technical issues, and deliver on-site and in-house technical resolutions
• Collaborate with the sales team to identify customer needs, propose solutions, and support sales conversions
• Train end-users and staff on proper equipment handling, care, and basic troubleshooting
• Prepare service and demo reports, maintain documentation, and update CRM tools
• Act as a brand ambassador, ensuring client satisfaction and long-term relationships
• Stay current with product developments, industry standards, and best repair practices
• Participate in product launches, workshops, and events as the technical expert
• Travel within your region as needed for service and demo activities

What We’re Looking For:

• Degree/Diploma in Biomedical Engineering, Electronics, Medical Technology, or a related field
• Solid hands-on experience in PCB repair and soldering techniques is a must
• Experience servicing medical equipment preferred (freshers with strong PCB repair skills are welcome)
• Strong communication and presentation skills for demos and client training
• Customer-centric, proactive, and solution-oriented attitude
• Ability to diagnose and resolve technical issues independently
• Willingness to travel regionally for on-site service and demonstrations
• Organized, detail-oriented, and comfortable with digital record-keeping
• Effective team player with a passion for healthcare technology

What’s In It For You:

• Intensive, hands-on training and mentoring for technical and professional development
• Opportunities to advance your career in the growing medical device industry
• Competitive compensation plus performance-based incentives
• Access to cutting-edge medical device technology and innovation
• Be part of a supportive team making a real impact in healthcare

Have the skills and passion but less experience? No worries—if you’re motivated to excel, we want to hear from you!

Job Type: Full-time

Pay: ₹12,332.89 - ₹43,666.24 per month

Work Location: In person