Sales and Operations Executive

As a Sales & Operations Executive, you play a crucial role in driving revenue, managing client relationships, and ensuring smooth coordination between sales and on-ground operations. Your responsibilities include identifying business opportunities, handling banquet & room sales, managing event execution, and ensuring exceptional guest satisfaction through operational support. Key Responsibilities: - Drive revenue growth by identifying, pursuing, and converting sales leads for rooms, banquets, and meeting halls. - Handle banquet & event sales by managing event inquiries, sharing proposals, negotiating rates, and closing bookings. - Conduct market outreach through regular field visits, cold calls, and digital outreach to enhance business availability. - Coordinate events seamlessly by liaising with kitchen, service, housekeeping, and front office teams for successful execution. - Ensure excellent guest experience from booking to event completion, proactively resolving any issues to meet client expectations. - Provide daily operations support by assisting with room occupancy planning, group check-ins, and VIP guest coordination. - Maintain quality control by monitoring banquet setups, meeting hall arrangements, and service standards during events. Qualifications & Skills Required: - Bachelor's degree in Hospitality, Business Administration, or related field (Masters preferred). - 1-3 years of experience in hotel sales, banquet sales, or operations. - Strong communication, negotiation, and presentation skills. - Ability to multitask, manage deadlines, and coordinate with multiple teams effectively. - Excellent problem-solving skills with a guest-first mindset. - Proficiency with MS Office and basic hotel management systems. In addition to the above details, the work conditions for this role include a flexible schedule, which may include weekends and event days. The position involves a combination of office-based work and on-ground event supervision. It is preferable for the candidate to reside near the property for convenience during early/late operational hours.,